130-065-1525

Hi,
I was just reading all this as I am away on holiday and I had the same problem. I called Optus from overseas which is really annoying as I have to pay the call charges.. Anyway Optus has made an error and so the system shows that we owe them money. On actually checking, they said that the error is on their path and now I owe them nothing and they will speak to Chartered Mercantile Agency. Debt Recovery Agents and sort it all out.
I advise you folks to speak to Optus directly and please ask for a Reference Number for your call and also ask them to put the whole episode on email so that you have proof...