Hi. this 'collection company' is an identity phishing scam! Do not provide them with ANY information on you. They are successful because they use threatening information to intimidate the consumer. I was told that I would be charged with civil and criminal charges, a class e felony, served with either a summons or a bench warrant for my arrest.
I was accused with owing an outstanding balance on a credit card that I NEVER HAD OR OPENED. They locate you or a relative through intellius.com, a generic people search, accuse you of some bogus debt and charges that you face. The consumer is so terrified and dumfounded because they are so anxious to prove there is some mistake, they are conned into confirming who they ARE NOT, and therefore, the company can determine who you ARE!
By the end of my hour long phone call, I was so terrified and the company went from not having any information on me, only my mothers' telephone number where a message was left.. to having my current address, ssn, age, dob... they ordered a credit report on me while I was on the phone!
The company has NO association with the Law Firm of Robert Goldstein, is listed on the cleveland, oh BBB website for consumer fraud alerts, and goes by several different aliases.