226-777-0099

Recieved a phone call from these guys saying they work for Microsoft. They said they were doing tests with peoples Windows systems and that a large majority were inadvertantly infected with something.

They had me go to Start>Event Viewer>Windows Logs>System, and then they would point out any "Error" messages that i have and they would say "Oh no!" in a horrible actor way. That was extremely fishy, even though i knew this from the start. They then proceeded to put me on the line with a technical rep. He then said the same "Oh no!" and then told me to visit a website "www.virtualpcdoctor.com".

I didn't go on the website, instead i told them a fuse went out so my system shut down. They asked if they could call back in an hour. I said no, because i have to leave town for a couple of months on a business trip. They asked where i was going, and i told them i couldn't tell them because i work for the government.

The "technical rep" then went "Wooaah..." in the context of "We may have called someone we shouldn't have". Then i asked for a number to contact them and they said "1-226-777-0099." and then i said "Thanks" and hung up.

I did research on "Virtual PC Doctor" and the first link on good contained the word "Scam" which then validated my theory.

Just got a call from somone claiming to work for pc doctor.  He proceeded to tell me about people complaining that they were getting things downloaded to their computers that was causing their computer to crash.  He went thru the same routine that Derek reported and when I asked for a name and number he said his name was "Brad" and gave me the 226-777-0099 number.  I told him I didnt trust him because he wouldnt give me the number til I presisted and then quite annoyed said to me "Im only trying to help save your computer ..if you dont want to save your computer thats up to you"  to which I politely said "goodby" and ended the call.  What made me suspicious was the caller ID showed the number as 1-000-000-0000.  I was doubly suspicious when a person with a heavy asian accent told me his name was "Brad"

I had some fun for an hour, following up on this for a friend. Here are some things I found out. Enjoy!

Phone: 1-226-777-0099 (London, Ontario)
Phone: 1-567-252-5223 (Marblehead, Ohio)
E-Mail: support@VirtualPcDoctor.com
Manager's E-Mail Address: paul@VirtualPcDoctor.com

Postal Address: 360 - 1461 First Avenue, New York NY, 10075-2201 (got this off their website, but whitepages.com's reverse address lookup doesn't show a listing for Virtual PC Doctor or Lighthouse Sourcing.)

Parent Company: Lighthouse Sourcing Inc, Kolkata India

Reference from their website: Dany Waltz, 227 Rue Viateur, Granby QC J2G 5S6 (although I don't think it would be a good idea to disturb him with a bunch of phone calls - He's had the service since August 2010, so he may not have discovered how much trouble he's in yet. - If I think about it, I may call him back in a few months to see if all is still well.)

Website: VirtualPcDoctors.com (hosted by godaddy.com and registered by
Domains by Proxy, Inc.
DomainsByProxy.com
15111 N. Hayden Rd., Ste 160, PMB 353
Scottsdale, Arizona 85260
United States
)
They have changed their name server 7 times in 4 years.

Some dig info for the techies:

virtualpcdoctor.com. 1H IN MX 10 mailstore1.secureserver.net.
virtualpcdoctor.com. 1H IN MX 0 smtp.secureserver.net.
virtualpcdoctor.com. 1H IN A 173.201.92.102
virtualpcdoctor.com. 1D IN SOA ns15.domaincontrol.com. dns.jomax.net. (
2010060402 ; serial
8H ; refresh
2H ; retry
1W ; expiry
1D ) ; minimum

virtualpcdoctor.com. 1H IN NS ns15.domaincontrol.com.
virtualpcdoctor.com. 1H IN NS ns16.domaincontrol.com.

;; AUTHORITY SECTION:
virtualpcdoctor.com. 1H IN NS ns16.domaincontrol.com.
virtualpcdoctor.com. 1H IN NS ns15.domaincontrol.com.



Compliments of Warren Gaebel, B.A., B.C.S. (+1-705-948-0722)

I recieved 2 calls from  pc doctor they stating i needed to fix my computer,, they said windows had given them my number and it was ok to do what they wanted, i said to call me back the next day, and i called my computer person, he said hed never heard of such a thing, so when they called me back, i said no thank you

a guy named SANDY WILLIAMS called my mother on behalf of "customer helpline" regarding problems with her emails.. she thought it was odd .. and when she told me .. i asked her to get his name and number....226 777 0099 ... i also thought SCAM.. seeing how I do her troubleshooting for her...well it appears my gut feeling was right based on the info above ...

hope this little bit helps

Here is a video from Symantec, made when they contacted PC doctor.

http://www.youtube.com/watch?v=pXdFRzkIypI&feature=player_embedded#!

24 Oct. 2010

Got call from Brad last night, wanted me to go to computer right away - urgent .  Needed to be fixed now. Stalled - had visitors, got # 1-226-777-0099 to cb later.  Check #- canada 411 - in London, Ontario area - no address.  Affirmed my doubts- scam- as Mircosoft isn't that interested in my little old computer.  Won't be calling you Brad,  sorry!!!!!

I just got one of these calls. He couldn't understand why I didn't run over to my "compooooter" to input the information. Well duh, I'm not a complete moron (some parts are missing) so of course I'm not going to do that. I may not be a total techie but I'm pretty confident my computer doesn't give out my phone number and tell outside sources when it's "sick".  I really hope people don't fall for this stuff.

I just got a call from the same # and talked with some guy in India.  He said the same thing - that he was just trying to save my computer and if I didn't care about losing my "important files" then that was up to me.  I told him that I already had anti-virus software and he said that whatever was infecting computers wasn't a virus.  When I asked for more information, he just insisted that I follow the steps that he would give me to check if my computer was at risk.  He was really high pressure and treated me like an idiot, so beware women.  Don't give out any information and just hang up.  It's a scam.

i fell for the gimmick this afternoon and allowed them to access my computer. i finally figured it out when they wanted to buy a contract for their services, which was $300 for 3yrs service.  i made sure they were disconncted from my laptop before hanging up on them, where NICK said "not to hold them responsible if i expierence any problems from my comp errors they made me aware of." will pcdoctor still have access to, or have corrupted my computer?

Yes.

If they accessed your computer at all, they may already have done considerable damage. Strongly suggest you find a real computer professional service (NEVER ANYONE WHO CALLS YOU FIRST) to examine and cleanse it before hooking it back up to the internet.

Hey i hot a call from those guys but i thought it was real cuz only the day before my computer got over ridden by viruses qnd spyware. So i cant use it withought problems everywer. But what theydid was go through my comp downloading the pcdoctor and sht but my comp is so F*ed up that it was givign him alot of problems so after 2 and a half hours of getting nothing he trlls me he needs to go And figure things out and that he willcall me tomorow morning. Ha idiots i asked fornphone number and they gqve me it... So i left them Nd they left me Nd i took my internet adapter stick out so im completely cut off from the net. Now i went on with my day. And just now i realized... I can get his location fromhis number so i typed in "area code location 226" and got lundon ontario so im ok cool atleast they ai t in indea or some sht lol... So i type the whole number and comes up with webpage i read everything... Now mycopinion changed from ok yay im gonna get my computer fixed to-- im gonna F*ing murder these priks if they took anything cuz i let em into my computer. So im gonna call em back and gonna have a talk with them... Ps im only 15 and thwy rhink that its fun to do this to me >:( no not funny but itscfunny that they were screwing around for how long and got nothi g haha plus he eveb told me holy crap boy i feel sorry for yaz ur computer has alot of worki. On to do lol if annyones got any info for me plz tell me cuz if my parents get a bill of $5000 im screwed

Plus i wrote his on my ipod :P so dont mind the spelling plz

They're still at it - jan 2012 - new # 1-226-777-0328 - they've been calling me for a year. Same game every time. Now I amuse myself if I'm not too busy, ask lots of questions, etc. till I get hung up on, which always happens eventually.

Appreciate your investigation.  Have added those numbers to my blocked call list.  Today was the first time I received a call from 000-000-0000.  Have also received calls from an Alberta number regarding my computer as well.  Always late at night, so haven't snagged the number yet.

VirtualPCdoctor/TechBuddha/lighthousesourcing/ClientServicesinc are of the same group and person please be aware.

UPDATE From Ivan, it is now October 2013 , and they are still at it, with the number 1-226-777-3875, they have called me 3 times in the last two hours, I have yet to answer the phone, I do not answer the phone with numbers I don't know, so maybe next time they call I will answer and play along with them, see how far it goes