253-246-8588

This telephone number belongs to Pacific Telecom Communications Group.  They are a public utility who's business involves facilitating illegal telemarketing calls in apparent violation of 16 C.F.R. §310.3(b) of the Federal Telemarketing Sales Rule.

For more information about the people behind this unsolicited call, go here:  http://telemarketerspam.wordpress.com


If you want to stop these unsolicited telemarketing calls, PLEASE send a complaint to Washington State regulators about these illegal calls from Pacific Telecom's phone numbers:

Washington Attorney General Online Complaints:  https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx

Washington Utilities and Transportation Commission Online Complaints:  http://www.utc.wa.gov/consumers/Pages/ConsumerComplaintForm.aspx


Contact info for Pacific Telecom Communications Group's legal representative, F Antone Accuardi:
Interlaw@justice.com
legal@pacifictelecommunications.com
Cell:   971-404-4185

Pacific Telecom Communications Group
12228 Venice Blvd. Suite 559
Los Angeles, CA  90066

Said they could lower my credit card rates.

I received a call from this number and would like this on the do not call list.

i am receiving multiple calls from this number on both my home phones as well as my cel. efforts to request a stop go unheeded.

Message left talked about reducing credit card rates.

Receive call from this spammer.

They want to lower my credit card bills. Give up! They won't take your name off their call list. I've demanded since they started calling. I think the same organization also calls from several other numbers. Same recorded message at the beginning.

This number called me this morning.  Didn't answer.  "National Do Not Call Registry" does not work...it's bogus.  When it first started it did stop calls, but no longer does and it really doesn't do anything other than try to appease people by letting you "REPORT" calls, but the Gov't does nothing to stop these.    
I put a block on my phone, at a cost of $5.50/month to keep Unpublished and Unknown calls from coming to my phone.  I was receiving up to 6 calls a day.  My phone now rings less, but I still get SPAM calls like this number and I just don't answer.

Cardmember Services with their usual lower credit card interest scam.  A new twist is the recording now uses a male voice who identifies himself as Andrew.  Guess Ann and Rachel retired.

A little info for you Folks, I made a call to my State's Attorney General's local office. The Rep. told me they receive at least a dozen complaints a week regarding Card Holder Services phone calls. The Rep. also told me there were 5 other States Attorney Generals along with my State Attorney General working on this issue. Along with VOIP, Card Holder Services are using " Magic Jack" to generate these calls. They are off-shore
and not subject to the " Do not call Registry"

How it works:
http://onthespotblog.com/on-the-spot-blog-sti ... older-services/
http://onthespotblog.com/tag/cardholder-services/

People should continually file complaints with their Attorney Generals office and also file with:
http://www.fcc.gov/complaints
https://www.ftccomplaintassistant.gov
If enough people keep complaining then maybe something will get done.

The calls are being made from outside the US however most of the call centers (where you actually talk to someone after pressing 1) are in the US and the companies making the money from the scam are owned by people in the US. Asking to be removed from their calling list only verifies that they have a working phone number. They continue to call because it is a criminal operation and these criminals do not care about the law.

Many of these calls are coming from Costa Rica and India and they are using spoofed (false) numbers, which in itself is illegal. They do cold calling for or sell the leads to numerous companies in this country and they know that what they are doing is illegal. Tomorrow this same number may be selling Cruises, Timeshares or Security Systems but if you follow the money it usually ends up in the hands of an American LLC. Keep complaining to the FTC and FCC, and start bugging our politicians to pass laws to make it punishable in criminal court instead of handing out fines that they don't pay. Another course of action is to contact phone companies to find out why they won't block spoofed numbers. With today's technology that should be an easy thing to do, unless they are somehow profiting from the use of their systems.

For anyone thinking of using Special Information Tones (or as they're called in the industry SIT tones) to fake a non working phone number, they won't work. Since around 2001-2002, the costs of "digital" business lines have dropped dramatically, along with Voice over IP (Internet) telephone service. Neither of these use the SIT tones as the call information is carried separate from the audio.
This separate call information tells the calling party digitally if the call was answered, busy, voice mail, forwarded, rejected, etc. This renders SIT tones useless. Also the "TeleZapper" products that used to be on the market used this method as well, and were rendered ineffective for the same reasons.
It is also through this separate call information message that the spoofed caller ID information is transmitted.

Robocalls are illegal unless you have given them prior permission in writing (not worded into some small print contract from a 3rd party) and are absolutely illegal to a cell phone.  The Telephone Consumer Protection Act permits individuals who have received certain unlawful telemarketing, such as junk faxes or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for each violation.
http://www.ftc.gov/bcp/edu/microsites/robocalls/  
http://www.ftc.gov/opa/2012/07/robocall.shtm
http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf

Check here first to see if it is one of their phone numbers:
http://telemarketerspam.wordpress.com
Pacific Telecom Communications Group
Follow JD's recommendations in the blog and stop them at the source.

Many of the disposable numbers come from Pacific Telecom Communications Group and they are currently under investigation and in the midst of various lawsuits. (The principles involved have been part of actions by the FCC under other business names).These businesses have ripped people off for millions of dollars, yet have paid only a couple of thousand dollars in fines. The only way to stop them is to throw them in prison for a few years to make this criminal activity less attractive.

The Oregon Public Utilities Commission has revoked Pacific Telecom's certificate to provide telecom services in Oregon.

The Indiana Attorney General’s Office filed lawsuits against:
Consumer Credit Group and Proactive Planning Solutions of Arizona for violating Indiana’s Do Not Call Law and Auto-Dialer Act known as the robo-call law. Both companies violated the Credit Service Organization Act and Deceptive Consumer Sales Act by not obtaining $25,000 surety bonds with the state and collecting money upfront without performing any services.
Debt Zero of California for collecting money up front, failing to provide services or a refund and operating without a $25,000 surety bond.
Clear One Advantage of Maryland and Credit Arbitrators of Texas for violating the Credit Service Organization Act and the Deceptive Consumer Sales Act by not obtaining the required surety bonds.

Arkansas sues robocallers:
http://www.arkansasonline.com/news/2012/aug/0 ... arketing-firms/
Missouri sues robocallers:
http://www.legalnewsline.com/news/236974-kost ... nies-over-calls

Proof that current laws mean nothing to these scum suckers, these same people under different companies have been sued in the past and have only paid a minimal fine. Here are just a few:
http://www.ftc.gov/opa/2011/12/roycox.shtm
http://www.ftc.gov/opa/2010/06/asiapacific.shtm
http://www.ftc.gov/opa/2012/03/asiapacific.shtm
http://www.ftc.gov/os/caselist/0923193/111219roycoxcmpt.pdf
http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html
http://www.ftc.gov/opa/2012/02/afl_financial.shtm
http://www.ftc.gov/opa/2012/02/voiceblaze.shtm
http://www.ftc.gov/opa/2010/03/voicetouch.shtm
http://www.ftc.gov/opa/2009/05/robocalls.shtm
http://www.ftc.gov/opa/2009/12/robocall.shtm
http://www.ftc.gov/opa/2009/09/twi.shtm
http://www.ftc.gov/opa/2011/02/robocall.shtm
http://www.ftc.gov/opa/2009/05/robocalls2.shtm
http://www.ftc.gov/opa/2010/12/jpm.shtm
http://www.ftc.gov/opa/2010/08/voicetouch.shtm
http://www.ftc.gov/opa/2011/11/sonkei.shtm
http://www.ftc.gov/opa/2010/05/ams.shtm
http://www.ftc.gov/opa/2011/01/khalilian.shtm

Write your Congressmen and Senators. We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in prison, no one left to outsource to overseas boiler rooms, problem solved. Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.

Do not answer these calls unless you are really stupid. Seattle WA does not a phone. Card Serices does not have a phone. these calls are allowed do the contributions they make to the politicians for campain spending. As long as we have politicians who care nothing about the people these calls will keep coming.
And ALL YOU STUPID PEOPLE HER ANSWER CALLS FROM UNKNOWN PEOPLE. Stop answering these calls, they will go out of business. Stop answering these calls, they will go out of business. Stop answering these calls, they will go out of business. Stop answering these calls, they will go out of business.

They also use 253-246-8592  ~They lie and tell you that they are calling to lower your interest rate on your credit cards, when you tell them that you are NOT interested and that your number is on the Do Not Call Registry they tell you that it does not count as your creditor had them contact you to lower your interest rate..

NOW At this point Ask them "If this is true then Can You Tell Me My Name?" They will more than likely hang up on you.....They did it to me! lol.... Never give a caller your name when they call you....let them tell you who you are...if they do not know...It a F'N Scam! Hang up black their numbers every-time they call, and report it to your States Attorney Generals Office and the Do Not Call Registry.

NEVER Give Them ANY information!!!  Let Them Answer Your Questions and Tell You Who You Are, If a caller cannot Identify You...They are a lying, cheating bunch of scumbag scammers and need to be reported, or beaten and dumped into the pits of hell to get these a$$hat's stopped!!

Good plan...  I personally don't even answer these calls.  But I have noticed that since the inception of the Do Not Call lists, both state and national, the ONLY cold-calls I get now are from SCAMMERS.   Legitimate businesses pay attention and do not cold-call any more if you're on the list(s), at least not here.  So getting calls like this from unknown numbers is almost an iron-clad guarantee that the call is from a phishing scam perpetrator.

Lower my credit card rates to 6.99%. Asked to press 9 to continue or press 1 to unsubscribe. Well, I didn't subscribe in the beginning so I have ignored the calls and put the number on my block list.

Who the suspects are:
https://complaintwire.org/complaint/ipzhHRymJ ... gon-robo-dialer
http://telemarketerspam.wordpress.com/2012/08 ... -telemarketing/
http://latimesblogs.latimes.com/money_co/2011 ... -companies.html
http://investing.businessweek.com/research/st ... vcapId=23957705
http://www.ftc.gov/opa/2011/12/roycox.shtm
http://www.ocregister.com/articles/cox-353170-agency-companies.html
http://articles.latimes.com/2011/nov/29/business/la-fi-lazarus-20111129
http://www.scamwarners.com/forum/viewtopic.php?f=4&t=22278
http://www.consumeraffairs.com/debt/client_services_inc.html
http://www.scambook.com/report/view/71722/Ambrosia-Web-Design-Complaint-71722-for-$998.00
http://onthespotblog.com/the-hunt-for-rachel-at-cardholder-services/
http://www.scamchecker.com/content/cardmember-services-another-scam
http://www.state.ia.us/government/ag/latest_n ... fundraiser.html

Called while I was on the phone with a real call.  Resent all these garbage calls.

I get DOZENS of phone calls from the same numbers:

253.246.8588
253.246.8592
253.246.8589

Something needs to be done to STOP These calls!!!!!!

I keep getting calls about something to do with lowering my credit cards interest rates before something expires.  I receive messages from this number as they usually call while I'm at work or out.  I do not recognize the name that appears on my caller ID.  And most important my number is on the Do Not Call list.  I would like to stop these calls.

253-246-8588  Got a call from this number and am on the DO NOT CALL list!  Left a message.  I am so not interested!