They have called my house twice when we where not home. The third time on the same day, I might add, I answered. The call was made to me at 9:00 at night by the way. He asked to speak to one of the parents of my daughter and he said her name. My response was-"Who's this?" He said he was with Word Smart and that my daughter had filled out something at school wanting information on scoring higher on the S.A.T.'s. Anyway, to make a long story short, after he explained about the program and how it works I said, "Well, let me get your name and phone number and I will talk it over with my husband and I will call you back." He said in order to get the student discount I would have to reserve it on my Debit or Credit Card with this particular phone call. I immediately said,"Oh, well, then no, never mind, I'm not........" He hung up real quick in my face. Who in their right mind would give someone their credit or debit card number over the phone to someone they don't even know? Especially to a business that calls YOUR house at 9:00 at night? By the way--I first asked him to mail me the information on everything and he told me, "Well we would be mailing out the whole package with the information too. He said it was a 30 day trial offer, it you liked it you would keep it and pay $169.99. If you did not like it, just send it back and you pay nothing.