305-396-8303

Security Advisers Inc are independent provider of technical support for computer software, hardware and peripherals. Call now at 305-396-8303.

1201 Research Parkway,
Suite 23 Orlando
FL 32826

Companies that need to spam the internet for customers, do so for DUBIOUS reasons, and are best to be TOTALLY AVOIDED for OBVIOUS reasons!

This company has called several times. Claim to be 'WindowsActionCentre' Certified Microsoft technicians wanting access to my computer to fix errors by putting security on my pc. Claim to be calling on behalf of Windows, not Microsoft, because I am a certified Windows user and my computer was sending them a lot of errors on my system.
They run you through the steps to access your Windows event viewer, administrative events...then, want to fix them for you!  Next they ask you to type in one of their www. ***  support sites listed below.  Typing in what they ask for would have given them admin privileges to my pc.  Caller ID only shows 'out of area'...they claim to be in FL.
Info for them from their links: MI-10 Security System, www.fastsupport.com, www.getsettop.com, gotoassist.com, Citrix Online LLC.
305-396-8303.

Just in case somebody misunderstands your post, THE CALL WAS FROM A SCAMMER.

If the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised the ID
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything
5.  Inform your bank and credit card companies
6.  Sign up for credit monitoring, and check the status frequently
7.  You may have to bring the computer to a local repair shop, and tell them the story.
8.  Tell friends what happened, so they can be aware of strange emails from you
9.  Plug in the cables only AFTER all the above have been done
10.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and chance your online account passwords RIGHT NOW.

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts_rev.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people to tell them their computers need fixing!
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

Remember to return here, to 800notes.com, after you look at any of the information at the above sites, either to post more information, or to let us know you avoided the scam or fixed the computer correctly.

I've had a few similar calls to this one.  I'm documenting the experience that I had with this particular phone number that was listed on the website that the caller referred to several times:  WindowsActionCentre.com .

I keep them on the line as much as I can as I enjoy trying to frustrate them and keep them away from the masses of people that are not as computer literate as me.  He wanted me to confirm his "friendly" intentions by going to his website and giving him a callback.

Our conversation ended when they asked me to click on the Window Function+R key, which brings up the "Run" box.  I told them that didn't work because I use the Linux operating system.  He actually had to put me on hold because I suspect that he had to ask his supervisor what to do next.

He started to insult me because I was a Linux user.  I told him that I just verified that he was a scammer and I laughed at him.  

I don't know if I he heard me or not before he hung up, but I tried to switch tactics and told him that he was an intelligent human being and that he should find another line of work because he has so much to offer the world.

I think this second tactic might be a better way to go as if I can get him to move on to a better career perhaps the better, but there are probably millions waiting for a chance to be in his chair.

Good luck.

Andrew:

Everything you just stated happened to me, only I was convinced he was legit as he put me in Run, cmd, and verified my Computer Licensing Number (CLS #) and it matched his verbal quote that he gave to me earlier for verification.   I followed every command he told me, by typing what he told me in RUN,  including and allowing a download of something called CITRIX , LLC  and then he became a virtual tech, telling me not to touch my mouse or keyboard.  My screen went blank, (no desktop visible anymore), my phone line starting beeping like crazy with a lot of static.  The tech started typing in "NOTE" on screen monitor, telling me to be patient, he'll call me back.  Approximately, 3 - 4 minutes went by, and my instinct just kicked in, and I shut my desk top off.    Waited a few minutes, logged back on, went into Programs and Uninstalled CITRIX.   I HAVE NO IDEA WHAT IF ANY DAMAGE HE DID???

>> I HAVE NO IDEA WHAT IF ANY DAMAGE HE DID?  <<

You REALLY need to read the information in my earlier post.

Oh ... the "CLS" number is NOT your computer license number!
It is a Class Identifier, some of which are common to ALL Windows machines!
Read this:
http://www.welivesecurity.com/2011/07/19/support-desk-scams-clsid-not-unique/

The foreign caller ROBERT said he was from WINDOWS and that for the past few days he was getting messages from my computer that something was wrong.  The first time this group called me I went through most everything EXCEPT to let them take control of my computer.  I called DELL and they said it was a scam.  That was probably a month ago.  Robert just called again giving me the same song and dance routine.  I asked him if I could call him back and this is the number he gave me.  Obviously, I am NOT going to call them back.  Just wish they would go away!!

I received a call today (June 2, 2015) with caller ID blocked saying the same thing. I asked "Robert" for a number where I could call him, and he gave me the (306) 396-8303 number. When I asked him what company he was calling from, he said "Windows." I explained that Windows was a product, not a company. He replied by calling me a M-F. I laughed and hung up on him.

Bulls***.  You are scammers, and the description I am responding to was written by you.  I wasn't home when you called, so didn't answer, and checked here instead.  If we turn on our computers and do as you instruct, you will infect us and rob your victims blind.  I know you are full of **** because if you were real, you would know I don't have Microsoft and wouldn't have tried to scam me.  You disgust me, preying upon the vulnerable and the older folks, hoping to scare them and steal from them.  Real, good tech support doesn't have to phone randomly to solicit business, they don't violate Do Not Call, they are listed in various legitimate places and don't phone solicit at all, and furthermore, even if you were real, you would be in violation of the Do Not Call list, as well as violating the law for random dialup.  I know you randomly dialed because my number is unlisted.  When I got home, I found the typical scam residue on my machine:  a recorded dial tone.   Folks, read the Admin's notes about scammers.  They teach you everything you need to know.

How sad, what these jerks are doing for temporary gain.  They will get "theirs" some day.  They are spiritually backwards...  and vicious.  Don't engage them, or they will escalate.  What you should do, IMHO, is check your caller ID while you eavesdrop on your call screening feature.  Scammers usually hang up without leaving a message.  Then come to this website to see if there are complaints.  This will validate that you were correct to ignore the call.  This will eliminate most of them...  And if it was a valid caller, you can always call back and explain.  My scam calls have diminished considerably since adopting this tactic.  They will never stop entirely but you can put yourself back in the driver's seat by doing what I suggest.  Don't engage them, or they will then share your information with every other scammer and make things worse.  Just ignore the call, remember they are predators, they lack conscience and want to seriously harm you.  You wouldn't open the door to a stranger just because he knocks, you wouldn't let him in your home...  you wouldn't try to mess with him, either.  Then why would you do that on the telephone with a predator?  It isn't any different.  Don't invite trouble.  Ignore.

9:00 on a Monday I got a call from an Indian fello. He was ranting on about how I had a windows computer that was messing with a server some where else. After some jibberish an Asian fellow picked up the phone and tried to get my computer to do things, then the idea of scam popped into my head and I told them I had other things to do... Now I know better about this number. Plus they called me while I was brushing my teeth, not a good idea.

Just received a call from this number, I did not answer as I have seen the number before and the person claims to be from Windows. THIS IS A SCAM!!! I have verified with Windows that they do not call you to provide tech support, you must call them.
Please be aware that what they are claiming and who they are claiming to work for is false.
Windows Tech Support or Windows Action Center or Centre does NOT call you.

Waits for the second time you say hello and than simply says "good bye" and hangs up.
Have now received this same call on 3 different days.

I usually tell them (if I think they are Hindu) that the great God Yama (God of death and judge of men) will judge them when they die and punish them for their misdeeds.   They really hate that.   They will usually start cussing you out in Hindi so I say:  "You can cuss me out all you want, but the Yamarajah knows all and the Vedas (Hindu holy books) do not lie.  Then I put the phone down and wait for them to disconnect.

Caller ID Name: MARATHON  FL

Caller with a foreign accent claimed to be from "Windows Support" and claimed my personal computer was reporting problems to his office. This computer expert didn't seem to know what a MAC ID number was. It was a complete fraud.

HA. Not going to pick up.

They called me saying I had hackers in computer using my IP address.  I told the guy that I did not own a computer he said, "go to hell".  I asked him "did you just tell me to go to hell?" His reply was "Yes, I did mam".  I ask to speak to his manager and he hung up on me.  What a scam.

Got a call on our business number from what sounded like a call center in India. The guy seemed surprised that he got an answer? Then tried to tell me he was Windows support and they were getting error messages from my computer. I asked for his phone number and he gave me 305-396-8303. I told him I would call him back and hung up. I was too busy to mess with him.  :)

No message but gotten calls from them before told them before don't have a PC at home I hate scammers and I don't give in to them either.