347-468-8998

Supposed to be ms tech online support. It's a scam.

My mother also got a call from this number and they were saying that my computer had a virus that was infecting the microsoft server etc. The man had a very thick asian accent so i couldn't understand exactly but it seemed odd that "microsoft" would be contacting me at home so i hung up.

Just got a call from this number saying I had an infection on my Windows software and that my computer could crash at anytime.  I told him I had anti-virus software and he said that would not protect it.  I asked what company he represented and he said it was Southend Enterprises.  I asked his name and he said it was Jacob Taylor.  I asked his phone number and he gave me the 347-468-8998 number.  I told him I wanted to check him out and he said he understood and told me to call him back

January 19, 2013.  Just got a call from this number.  They said they were from Southend Enterprises and wanted to tell me my computer was being attacked by a virus that afftected my windows.  He had a very thick accent (from India?) I told him I could not understand what he was saying and that someone with a better command of the english language needed to call me back. Someone did.  He wanted me to get on line and give him access to my computer so he could "fix" the problem.  I hung up.  Any one know how I should contact to report this.  I'm pretty sure it is some kind of scam.

I just got a call from this number.  He tried to convince me he wanted to fix my computer, that my windows computer was going to crash.  I asked him which one, since I have four windows computers running in my house.  He said the one you use the most.  The man said his name was David Williams had a very strong accent (from Asia).

I got the same call from one gentlemen, had an accent (Indian) and because I didn't understand what he wanted, he transfered me to another man with a similar accent that went by the name, "Robert". The very idea that a company, "Southend Enterprises" would make calls on behave of Microsoft about "error reports" sounded ridiculous. Why didn't Microsoft call me themselves? How he got my name is a mystery, as I never told him. When I asked which computer he was refering to, he said the one that has access to the internet. I told him to give me his phone # and name and his hours. He said  "call anytime". "Really???? So I can call you back at 4am?" He laughed at me. I hung up. The # he gave me was (347)468-8998, but the # on my caller ID was (425) 406-9022. The whole thing gave me a bad feeling, so checked out the ph # to see if it really was a scam. And now I see, it totally is!

At about 5:30 p.m. (eastern time), I received a phone call from someone named Andrew.  Phone number he called from was:  458-974-624.  The room that he was calling from sounded very busy, like a call center.  He said that he was calling on behalf of Microsoft and that I had a software problem in my computer  --  that my Windows main server was getting alerts from my computer.  He indicated that if I didn't remove the alerts, it may crash my hard drive or software.  When I asked him how long this was occurring, he said that it was the last 2 weeks.  Yes, his accent was thick.  When I asked where the company was located, he said India (which is where he was calling from), US and UK.  I had to press him to find out the name of the company - which he said was Southend Enterprises.  Oh, when I inquired as to how much it would cost to fix the problem, he said it was free.  Sorry, but I too got a bad feeling about this call.  I guess these scammers just keep on trying!

Same message as everyone else wanting remote access to my computer when asked which one I have 3. I wonder how they got my name but when asked they gave me (210) 888-9112 as a call number to prove they were who they said they were. That proves nothing. They were referred to my husband since I just knew something was off. They ended the conversation when admitting they were not an authorized agent of microsoft or our computer brand.

Same message as other people--- but I fell for it--- know I'm trying to get money back $349.99 , not only once but twice they took money out of my account.  My stupidity ia causing me a lot of grief.  Will probably not get any money back and have learned a hard and expensive lesson.
Other numbers they called from 323-647-4107 and Skype User 661-748-0240 and using names Sam Pollard and James Taylor.

I received a call from the above mentioned phone number on the 11th. June 13, advising me of the same as the rest of people, that I had a lot of problems on my computer, but I am afraid that I got sucked in, they sold me AVG, so they said, and said that my computer was fixed, and that they were with Microsoft, and they billed me $279.99, because I am a senior, for a 2yr. price, coverage for 4 years. I talked to Microsoft last night, and they advised me that they never heard of these guys, and it took them 2 hours to fix the computer, and I think everything is ok, but for another cost of $349.00.  Tried contact them on line, and was blocked.  Master card wants me to contact them, but can't get through.

I got totally scammed by this company yesterday (28th Jan 13) gave them access to my PC, gave my bank details, they charged me £99.99 for supposedly re-registering Microsoft on my laptop. I was so totally unawareand it sounded so urgent. I have had to put a stop on my bank account. I feel really stupid.

These idiots just called me and explained how corrupted my Windows OS was.  I played along for a while even though I run a Mac without Windows.  He tried to talk me through giving him remote access to Windows at which point I dropped the hammer and he promptly hung up.  Total scam, please do not fall for these fraud artists.

I fell for the same scam with a number 661-748-0240 they also got access to my computer and have my id number.  I have not paid them the 199.00 yet
and don't plan to but I am worried because the still have access to my computer.
I do plan to change my password right now the all of my important information
But I am afraid that they my damage my computer in payback for nonpayment.
Thank you all for your experiences.
oh yeah they say they are windows with microsoft.

can't believe I fell for this its not like me to believe this, they got me for $500.00 dollars, will never see that again, not sure if they did anything to my computer, does anyone know

Just had a long talk with the same company although with a different phone number  210 888 9112, and a Robert Wilson, saying they represent Microsoft Technical Support.

This is definitely a scam company.  Beware all

I, too, was scammed.  It took Southend Enterprises 3 people and 3 departments, all with Indian accents 1 1/2 hours to get me to pay $109, so at least they worked for it!!!! Well, I reported them to my bank card and they said 'it was pre-authorized' so I only have about a 30% chance of getting the money back.  The reason it even took me a while was because they say "it will take about 2-3 hours to clean out all of the viruses...."
And when I said I already had a service, their answer was "It doesn't matter, according to our records, your warranty with MacAfee has expired, so your service can't help you unless you renew the warranty." they gave me a warranty number, a license number and a contact phone (which was out of service when I called!)
And when I called this number, they hung up on me.  I had two cancel my credit cardS...just in case they got into my computer to take more money out.

I got the same sort of call this morning, Aug. 17, 2013. I guess my Windows was infected...and they were the only ones who could fix it. They wanted e to go directly to my computer and that they would guide me along to solve the many problems.
I told the person, calling herself Sophie Williams (with a very thick Indian accent), that I was on my way out the door; after trying to convince me that there was no time to lose, I became very suspicious and added again that I was on my way out.
She is to call again Momday morning. What should I say?
The number calling was 145-897-4624.

This is a scam! No one can know what is going on with your computer! The only people who should be touching your computer is you or your real live face to face tech or the manufacturer!

These guys want access to your computer to scam you out of a small fee which is generally a couple of hundred dollars meanwhile, they can be turning off your virus software, downloading viscous programs and accessing any info on your computer!

In short, you should tell them to scam off..

I know better now I was stupid to fall for this scam.

just received call at 1:11 pm West Coast Aug 27, 2013.  This person has many phone numbers.  They claim to be able to fix my windows based comp.  That it has set off an alarm on their server or something close to that was said. They have tried multiple times with different numbers to gain access to a computer that is not here.  It is a Male sounds of Middle Eastern Indian.  They have called from a Californian based numbers, numbers that do not register on the id properly, and now from a place in NY.  
This phone number however you can call them back on.  It sounded like a cell to me as well.