407-302-9200

customer management systems- calling for dealership visit survey. only I didn't visit any dealership.

I got 3 calles on my cell phone from 407-302-9200, 407-323-6416 & 407-321-8916. None of them left a message and no one would answer when I tried to call back.

I keep geting them...I don't care to take a survey..go away
Your service sucks and I still have problems...The car is always kept extra time and when I get it back its another problem

This is for a visit for service on a GM visit. At least my service advisor was cool about it and warned me. NEVER give your cell phone as an official number to GM. I on;y gave it to the dealership to contact me and they made sure not to put it in my record. Also, if you don't take the survey or at least answer the call at some point, they will KEEP CALLING YOU ETERNALLY. It's like the Terminator. They absolutely positively WILL NOT STOP CALLING UNTIL YOU ANSWER. I took the survey and totally ripped the dealership up. I hate GM. "X doesn't work"...GM: yea, engineers checked and it's supposed to be that way"..they stink.

Unsolicited survey call to my cell. Number given to dealer for contact only.

Except I haven't been in a car dealership in years.  I own my car free and clear.  There are two things I refuse to give anyone...my SS number and my phone number.  I won't even give it to my doctor's office.  They don't need it to bill my insurance and I give an old, made up phone number.  If I want to talk to them, I'll call them.  I'm getting ready to file a complaint against these buffoons with my state attorney generals office.  It's free, try it when all else fails.

These calls come from Customer Management Systems in Sanford FL.  Get even and start calling them every day like they have been harassing us.  BTW, they're hired by dealerships so call them too.  Have fun and enjoy payback!!!
Owner
Jim Koerner - 1-800-987-1156 ext. 111
cmssales@cmsfollowups.com

Our Sales Staff
cmssales@cmsfollowups.com
Jason Clark - 1-800-987-1156 ext. 105
DJ Williams - 1-800-987-1156 ext. 106
Sean Chesser - 1-800-987-1156 ext. 108
Jason Clark - 1-800-987-1156 ext. 105
Robert Jordan - 1-800-987-1156 ext. 109
Jay Goldberg - 1-800-987-1156 ext. 110

wanted to sell me adult wholesale novelites

Just keep getting calls on my cell phone from this number. They never leave a message. Pain in the neck!

Follow up survey for Honda service visit

If you have an iPhone 6, do what I do.  Let the call go to VM, check for sites like this then BLOCK THE NUMBER.  Solves the problem for me every time :)

They are legit.  Took my car in for service, they requested feedback.

Recently had my oil changed at the dealership. Didn't realize they would give my number out for calls like this. They did leave a message saying they would attempt to contact me for a few days, but as of yet I have only received the one call. If I weren't satisfied, I'd contact the dealership directly, not some middle man.

This is customer management systems. We aren't trying to sell you anything and no we aren't telemarketers. We do follow up calls on behalf of the dealerships all over the country. So yes we are calling from Florida but we are a professional legit 3rd party company who just wants to gather your feedback and make sure you were satisfied. If yes great, if not we want to hear what went wrong to see how we can further assist you. I've read some of the reviews and I'm completely shocked :( everyone just needs to understand we are just doing our job. If you don't want to participate all you have to do is pick up and let us know and we will put you on our do not call list .

That's Honda Service for a follow up survey.

I read the notes in here. I did deal with a dealership recently. I called the number, said the magic LEGAL phrase "take this number off your call list. " The lady said, of course, sorry about this." We'll see if it worked.

Every time when I visite my dealer lexus,always receive this call 2-3days after you get your service...

No message.  Will block.  I don't do don't do survey.

This number has been calling me three times a day for the past week.  I know it's a survey about the service I received at the dealership but I am not interested in answering any questions so I don't answer.  They need to stop the annoying calls.  It's bordering on harassment.

Even though I blocked this number it still gets through my cell phone.  Customer Management Systems calling to follow up on service received at local Lexus dealer.  I will continue to ignore.