Following up
I went on WAMU's Web site and requested they stop calling my cell phone. Within 12 hours, I had the following response:
Thank you for your recent e-mail regarding your account.
You requested that we no longer contact you by telephone regarding your account's status. Per your request, we have placed your account on by-mail-only status. Please allow up to five days for your information to be removed from our calling lists. This means that we will not contact you by telephone concerning your account's status, but we may continue to call with promotional offers. If this was not your intention and you would like to remove this status from your account, please send us correspondence with your request via e-mail or to the correspondence address listed on your monthly billing statement....
Frankly, I'm impressed. Really, most things aren't that easy!
C