512-646-2271

Caller claims to be an investigator and indicates that my social and drivers license has been compromised. He's not using the correct name, for one and then states that charges will be filed if I do not respond by a certain time. Why, if my info has be compromised, would there be charges pending against me? Same guy has called twice with a different cut-off time to call him back.

Called claims to be a mediator with Connell green man and assc.

Refused to provide their mailing or physical address. Refused to mail any documentation regarding the nature of the allegations to my address and said they can only email

Debt collectors sometimes call themselves "mediators", "legal services" or a host of other names.  By law, however, if they collect debts they are debt collectors, and fall under the purview of the FDCPA.

A phone call, email or text message from a supposed debt collector is not legally sufficient evidence of debt.

The Fair Debt Collection Practices Act (FDCPA) includes statements such as this:

* Every collector must send you a written “validation notice” telling you how much money you owe within five days after they first contact you. This notice also must include the name of the creditor to whom you owe the money, and how to proceed if you don’t think you owe the money.   ["Written" means snailmailed ... not emailed or texted]

Source:
https://www.consumer.ftc.gov/articles/0149-debt-collection

Therefore, if that caller wants you to pay immediately, before you get the written validation notice via snailmail, or if the caller wants payment via green dot, Western Union, or other untraceable means, then the call is definitely not legitimate.

IF you wish to communicate with the supposed collector / creditor, visit  the following page, for example "Action Letters" to snailmail:
http://www.consumerfinance.gov/blog/debtcollection/

If you KNOW you owe no money, or believe the call was from a fake debt collector, please take the time to read this:
http://www.consumer.ftc.gov/articles/0258-fake-debt-collectors