513-573-8739

This was a legit call for me. It was from the collection company that Macy's uses to collect outstanding balances owed on your Macy's/Bloomingdale/Pier 1 account. While I was on the phone, I checked my account on line and sure enough, I had an outstanding balance on my Macy's STORE account. I always new I had a Macy's VISA account but not a STORE account, the store acct. balance does not automatically show up online unless you manually type in your STORE acct number and add it. I spoke to a woman who was very nice and I made a payment. Immediately after the phone call, I called the number on the back of my Macy's VISA card and had the customer service woman check my accounts and she did show my account as delinquent and she also saw the payment I had just made over the phone with the collection company and she waived my $30 late fee! I am thankful that I received this call otherwise I would not have known.

If you receive a call from this number, first check your Macy's, Bloomingdales, or Pier 1 accounts and call customer services to verify your balances. If you do not have an account with any of the aforementioned companies then perhaps, there was a person with your number before you or someone lied and put your number down on their Visa application. Either way, this is not a scam. It is legit for those that do have delinquent balances on their account.

This person is calling every hour on the hour...  Calling my Cell phone...  I have no charge accounts, no unpaid bills I presume this is another telemarketer - scam artist foisting their repeated sales pitch upon gullible Americans...

I can not believe people will purchase items from unsolicited e-mails, and phone calls.  If people were not fish in a barrel these practices would disappear overnight...

This site has really helped me solve the "who the heck is calling me from Ohio!" question.  I use to work for Macy's, and they are a very tricky company.  They are only out to get your money.  It doesn't surprise me that their collection agency, which is truely a separate company, is hounding innocent individuals.  They called me because I really did need to pay, but the constant phone calls were really too much to bare.  I had a personal experience with their fraud department, which is why I am no longer working for thir crooked company.  Allowing customers to use coupons that were sent to their mail box, and then interrogating me in a dark room for 2 hours about every single transaction I have ever done that involved these coupons, is no way to treat someone, especially an employee who has worked with you for 2 years!  If you do or do not have a Macy's card, pay it off, cut it up, and refuse to ever open one.  Their 21% interest is not worth the 10% they claim you will save!  Take it from me, I've seen how the company is run, and it's pure chaos!

A SCAM!!!!!

DO NOT PROVIDE ANY PERSONAL INFORMATION

I have been getting them for a month now...it's a pain!

Been calling my house up to 4 times a day for a month now. I don't answer the phone for anyone I do not know. I have never shopped at Macy's online or in person and never will considering the bs calling at early am and late pm. I finally got so fed up and called the 513-573-8739 and talk to a guy from India. He couldn't even find my number in the system. He said he would write a note to take me off the list. They also have the number 727-566-5772 which keeps calling my house non stop for 2 months now. I called the 727 and talked to an American guy. He asked my number and name. He couldn't find me in the system either. He said he was going to take it into the office and ask I be taken off. Both guys were polite to me.  Hopefully they get me off the list and I can put my ringer back on. If I keep getting calls. I will be posting again. If you have a Macy or Bloomingdales account. You may have a late bill. That's the impression I got from the ordeal. That's all I know.. Don't ever never ever give personal info over the phone. Like NO Credit Card info, social security number, drivers license ect. If you do have an outstanding bill with someone. Call the company and take it up with them directly. Never give personal info over the phone. To many scams out there to take any chances!

Received this as a missed call on my cell phone today.

A collection agency that does not know who they are calling, they asked me for my name, when I refused, they asked for Russel, then a Pam, and then a name they could not pronounce...  I  politely explained they had the wrong number, then they went off on me...

Who ever has control of this company needs to be covered in gasoline, and set a light...  This is an out and out scam they need to to provide them with your name...

I have no bills, do not have a charge account and have not applied   for credit in 20 years...  These people do not have a "do not call again policy" as required by recent statues...  

Call your attorney general and have them investigate this bag of crazies...

calls all day long

Just got a call from this number. Didn't answer as it wasn't familiar to me. They did not leave a message. I see that a few have identified it as being from Macy's. I have a 0 balance and there is no reason for them to be calling me!

I keep getting calls from this number. I have been late with my Macys bill payment before in the past, but it was Macys calling me. They didn't ask for any personal information. The lady just told me to either go into Macys or pay my bill online. I'm not sure why their using a collection agency now.

The following phone number keeps calling my kid's cell phones. I believe it it is phone spam.

513-573-8739

ITS MACY by now it been over 1.5 year that everybody is getting  phone called by this number it would been stop by now. BUT TO BE SURE CALLED MACY 1800/866 in back of the card or go macy.com or macy store to pay your bill.

SHADY - no voicemail message.  Calls repeatedly. No idea why...

I have never answered this call because I screen all calls and then call back those who leave messages. I assumed it had to be a creditor since only creditors call 4-5 times a day over the course of months. But my Macy's account is current, as are all my other accounts. Based on the one comment above, it sounds like they are phishers looking for credit card information. But another comment says it's legit, and Macy's call center is in that town. Ouch! I'm going to write a letter to Macy's and ask them what it's about. It is SO annoying how often they call. It's relentless.

Do I ever have egg on my face! When I saw Macy's in the comments above, I remembered an old e-mail account I set up for on-line shopping, etc, then forgot all about. I went digging through it, and sure enough, there were two Macy's bills in there. When I saw I owed $500, at first I thought there was a mistake. Then I went through my checking account and discovered I've written no checks to Macy's in months, and I did, in fact, buy an expensive kitchen appliance and a bunch of clothes there in August. I must have accidentally signed up for e-statements only, and when I didn't get a paper bill in the mail, completely forgot about my shopping spree. But I really did buy everything on the bill, and did forget to pay it. So, I think it's legit; however, it's illegal for a collections agency to refuse to tell you what company they're calling for, and it's totally not legit for anyone to ask you for your account number on the phone. If they're calling to collect from you, they've got your account number right in front of them on their computer screen.

I get 3 calls a day starting at 10 a.m.  When I first answered, they said it was a message for a person I do not know, but it is a recording.  I can't get rid of them and have been harassed for a month now.

they just called me and asked for bernie. they call all the time.

I get calls from this number at the worst possible hours. It's been happening for about 6 weeks now and is driving me crazy. I don't think it's a scam as it's related to another number I keep getting calls from- Macy's credit dept telling me to contact them. I've never been a customer in my life. Certainly would never become one now, either =)

I am on the do not call list.  Why are these people calling me?