716-841-2424

Claims to be from HSBC Bank and wants personal information about an account.

To the previous poster: This IS HSBC, my aunt works at this place and I can confirm this is there telephone number...

fax machine

This Is definetly Hsbc, i opened an online account and they called me and verified that it was me.

I just received an a call and a message from someone claiming to be from HSBC.  This call came in at 8:36 pm central time.  I attempted to call back, and the message said the office hours are until 5:30pm eastern time.  So, either someone was working late or this is possibly a scam?

HSBC Bank USA, N.A.
Address: One HSBC Center
Buffalo, NY 14203
Telephone:
Fax: +1 716 841 2424
+1 716 841 5391
http://www.hsbc.com/1/2/contact-us

How is your uncle? Yuo know Teresa Grene??

If its not HSBC directly, then they are definately somehow affilited w/ them.  The question is why is such a "reputable" institution going through such lengths to disguise themself.  When I ask who was calling they gave me a first name(Deon or Leon), but decline to give me a last name.  They insisted on speaking to my boss, but would not tell me what it was in reference to, only that it was a business matter.  Of course, my boss did not take the call.  Wouldn't tell me where they're calling from, wouldn't give me a last name and wouldn't tell me what it was in reference to.  If they think they're gonna get pass me with such suspicious info.  then they got another thing coming.  PLEAZZZE.  Here is the kicker, they were calling me on my cell phone asking for my boss.  I have a suspicion as to why this happen-thats how I know it WAS HSBC or an affiliation of theirs.  And why are they calling from a Fax #?

I just got this off another website.  I Copy and Pasted it below:

HSBC North America Inc
1 Hsbc Ctr FL 1st
Buffalo, NY   14203  
(716)841-2424
Kelly Mc Creedes, VP Marketing

Recieved a call on my cell phone from 716-841-2424. Caller identified himself as "George from HSBC" and asked to confirm personal information. I did not provide this information and instead inquired as to how I could be sure this call was from HSBC. He stuttered and fumbled around to give me the 800 number and extension for customer service (which were correct when I double checked online). I thanked him and HE politely ended the call ... having never confirmed the information he was calling for. This whole thing feels suspicious ... but when I called the 716 number back it is a local HSBC number.

yeah. it probably is HSBC...I am behind on my mortgage..maybe they escalated my case as I am now officially 30 days past due

The number IS real. They just called me (that is why I'm here of course) and it was the "fraud protection division". It seems in an effort to protect you (and them mostly of course)they have become very active in verifying your card usage. That is why they asked all the personal information, to make sure you are the card owner and not just someone who got their hands on it.
I being a suspicious person called them back using the number on the back of my card and asked them to transfer me directly. They verified they had just called me and they verified the number I was called from and the number (a different number) they left on my message machine to call them back on.

it's definitely HSBC.  I charged plane tickets for a trip to Europe and a hotel in France on the same day and I usually don't use the card very often. I received a call from that number that left a message saying they were from fraud prevention.  I called back a different customer service number on the back of my card later that day and after getting the last 4 digits of my SSN they say "you must be calling about the fraud prevention call earlier" and then asked if I had authorized those purchases and that was all.

the phone numbe 716-841-2424 is a valid phone number for HSBC.

Got a call from 716-841-2424. The person ask for my name. Not having anyone that I am communicating with now from 716 area code. I immediately denied my name to the caller. The person hang up. The only 716 area code I could think of is with my bank HSBC. As a safety I immediately call up HSBC security department. I got in contact with their security rep who told me that they were calling me to verify some recent charges to my account. I verify the charges with them and also let them know that if I get blind calls like that I will not identify myself to protect my identity etc.  The rep commended me for taking that extra security step and contacting them immediately. The number 716-841-2424 is in fact HSBC security.  My advise to you all is to never identify yourself to any unknown calls or callers. They usually hang up immediately. If they presist I suggest you hang up immediately to protect your identity. I suggest whenever you get an unknown call you feel is suspicious. Hang up and follow up with a research on the number. I don't think you all want to be a victim of any fradualent crime. I know for sure I do not want to. Therefore protect yourselves and do not be too quick to give out your personal information over the phone.

716 841 2424...called and hu, called back and hu again.  it may be hsbc....but sometimes multiple companies use the same number or it might be a spoof. spoofers use a special card to call your phone which shows a false number on caller id, not the actual number they're calling from. they can also change their voices with a spoof card...sound like a child, etc.  spoofing is illegal.

HSBC fraud department (valid number)

hey called me left no message and i do not have any sort of account with hsbc.

I called HSBC customer service and they do not have a 716 area code number.

It's HSBC Fraud department. Not SPAM.