727-556-5772

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  • Nancy
    6 Mar 2007
    They called me a few times already. There is no responce when I pick up the phone. They also do not leave messages when I do not answer. The caller ID displays FACS. No idea who is this.
    Caller ID: FACS
    • k replies to Nancy
      8 May 2007
      FAC is Federated Departments Stores-- they own Macy's and several other chain stores....
      I use to work for them :)
      • k replies to k
        8 May 2007
        (Woops) sent it too fast....
        but at the same time, --their FACS) headquarters is in mason, OHIO....
        while i am sure they have offices in various places through out the country i would assume they would be using a 1-800 number....

        i also know that they have  a collections department on site in ohio--so i don't think that they would be outsourcing calls to india--but i guess you never know....

        i'd look into this before i gave out any information over the phone, such as SS# etc.--

        besides-- generally speaking people do not ask for your SS# for verification purposes over the phone when YOU are giving THEM money....
        a billing address, account number, phone number or other such information should do....and only as a means to verify the credit card billing address...
      • Romy replies to k
        16 Oct 2008
        I called them back- it is Macy's collection service- in- wait for it--
        India.
        • Char replies to Romy
          9 Dec 2008
          wait for it...HILARIOUS! lol. it would be in India too :(
    • Larry replies to Nancy
      9 Aug 2007
      www.clearwater.bbb.org/
      File a complaint with the West Floriday BBB.
      It's free and takes only 5 minutes. If they get enough they may do something.

      The Credit Bureau Clearwater Florida
      727-556-5772   FACS   claiming to be from Macys/Bloomingdales
      They get your cell number and call constantly. I get 18-20 a day!
      • katrina replies to Larry
        5 Nov 2007
        you owe them money thats why.
        • Paul replies to katrina
          24 Jan 2008
          NO!  This is an illegitimate, fraudulent operation.  It it telephone phishing (sometimes called "vishing"), which tries to get your personal information.
          • ihatemacy'scollectionagency replies to Paul
            28 Jan 2008
            Hi all,
            I'm having the same problem as everyone else here, 2-4 calls a day, no message left, no one says anything on other end of line.  (And I do not have a Macy's credit card, nor do I owe them money.)  File a complaint online with the Better Business Bureau: www.bbb.org.  It only takes a few minutes, and if enough people contact them, I think that Macy's will take action (optimist that I am).  They must have outsourced their debt collection to a totally incompetent company.
      • stopnpuck replies to Larry
        30 Nov 2007
        Its legit. Its Macy's. They are a pain in the arse. And their auto dialer doesnt work very well as it takes forever for them to come on the line....

        Technically they HAVE to do an ID&V for any outbound collections call. If they were to tell ANYONE else in the household or outside the household (lets say a nanny) that they are collecting a debt your next call to them should be for them to wipe your debt clean as that is a violation of the law.
        • LucidDreamer replies to stopnpuck
          30 Jul 2008
          I don't have a Macy's or any other department store credit card....
      • t-mass replies to Larry
        20 Jan 2009
        I don't owe anyone money and they keep calling my # too! Probably phishing for info. don't answer
    • jt replies to Nancy
      26 Dec 2007
      I too get the same calls. They leave no msg!
    • Flor replies to Nancy
      6 Aug 2008
      they call on this number 707-704-7165
    • Christy K replies to Nancy
      11 Sep 2008
      I have been receiving calls from this number 727-556-5772.  They do not leave a message. Today, I was home and picked up the phone, and the woman asked for a ??? person....(Her accent was so thick, I could barely understand her).  When I informed her that she had the wrong numbner she then hung up.  The caller ID reads "MCCS".  I haven't had a Macy's credit card in over 10 years.  And I do not behind on any payments on the cards I DO have.
      • Joe replies to Christy K
        16 Sep 2008
        I'm getting calls from 727-556-5772, for the people who my number before  me almost 7 years at this point.  They claimed their company name was HCL technologies
    • K.R GA replies to Nancy
      13 Nov 2008
      i am getting the same annoying calls also the worst part is they keep calling very early in the mornening, its getting on my nerves
      how do i stop these calls??
      i wake up to answer thinking its an emergency as it always early in the morning then all i get it nothing
      nothing
    • Ana replies to Nancy
      19 Nov 2008
      Same here. And I do have cards with these stores (which I will burn ASAP). They called me one day to tell me I have a past due and when I called them back they could not link my name to the card they had claimed I owed $ for. Ridiculous, unprofessional, fraudulent. They guys was in India obviously and could not communicate for the life of him. If the phone calls continue, I am   reporting this to the police
  • Lasse
    8 Mar 2007
    Calls about every day the last week around 5:45 pm (PST).

    NO messages ever left. No one answers on other line. Whether I say hello or just answer and listen.
  • Gretchen
    8 Mar 2007
    I don't know who this is.  They did ask for me but did not identify themselves.  I suspect it may be a colleciton agency but I really have no idea.
    Caller ID: 727-556-5772
    Caller: Clearwater, Fl
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