800-218-8828

Did you get a call from 800-218-8828? Read the posts below to find out details about this number. Also report unwanted calls to help identify who is using this phone number.

  • Bystander
    13 Nov 2007
    Message left on my answering machine attempting to reach an unknown person.  It was obviously a collection company.
    Caller ID: unavailable
    Caller: unknown
    Call Type: Debt Collector
    • Tim replies to Bystander
      25 Jun 2009
      HELP this company called me and i didn't pay when they asked now its 3 months later and ive been taken to court and my check is being garnished??????? they offered me a really good settlement and now i have to pay 3 times what they offered is there anything i can do about this???? i want to do the settlement now but its too late now dont be as stupid as me pay what you owe and dont suffer like i am going to have to for the next year my check is being garnished by 25%
      • lamet replies to Tim
        25 Jun 2009
        WERE YOU SERVED? If not - it can be overturned

        DID YOU SHOW UP TO DISPUTE IT?  If not - you caused the problem by not showing up and they got a default judgement.

        DID YOU DO ANYTHING TO DISPUTE IT before you were sued?
        There is a lot of things you could have done to avoid the garnishment..
      • Mike replies to Tim
        10 Nov 2009
        Tim, or whatever your name is, you must be a good employee for Genesee.
  • madwoman
    30 Nov 2007
    I have received several calls from this number attempting to reach an unknown person.  I called to have my number removed from their database and they got and "attitude" with me.  The person that they were looking for has the same last name as my maiden name so they were adamant that I knew the person.  Wow! am I supposed to know everyone that has the same last name as I?  

    I called twice to have my number removed...each time the service reps were RUDE.  Sounds like a collection agency but they will never collect their money if they continue to call my number.  I don't owe them (or anybody for that matter) nor do I know the person they are looking for.
    • M replies to madwoman
      26 Jun 2009
      Someone named Matt from this number called me and accused me of lying when I said he must have the wrong number (Matt yelling: "Why are you lying to me?! I talked to *** several times at this number!!!) at which point I hung up. He immediately called my 91 year old grandmother and told her that he was my defense attorney (not) and worried her terribly. They must be stopped but I don't know how.
  • Bothered
    11 Dec 2007
    This number keeps appearing on my id. A friend of mine called me last night to say someone from this 800 number called her father (an ederly) gentleman looking for me. How on earth could they try to find me by tracking down a friend's father?? I called the number and asked for the person who called, Susan Dwyer.  She was on another call and when I asked the person who answered why they did that...that is was unethical, he was rude and had an attitude saying it wasn't unethical, it was efficent. How can we get this agency to stop calling?
    • not needed replies to Bothered
      12 Jun 2008
      to get them to stop calling you call back and ask for their fax number they have to give it to you
      then you fax a ceise and decist letter by law they can not contact you ever again
      • susan lowe replies to not needed
        25 Jun 2009
        This all started about 4 months ago getting calls from GVA as stated above owed money offered me 50% settlement. I did not do settlement or payments my husband happened to lose his job around the same time. Skip ahead to early april they actually sued me for $4200. Now i get my check today and it is being garnished for 25% WHAT CAN I DO......I CANNOT AFFORD THIS I HAVE THE ONLY INCOME. PLEASE HELP ME CAN I DO ANYTHING?????
      • Pookie replies to not needed
        23 Feb 2010
        Yea well if you do that you are just asking to be sued!!!!!
    • mama replies to Bothered
      4 Jul 2008
      hey bothered "PAY YOUR BILLL"
  • Sick and Tired
    13 Dec 2007
    Same as everyone else, multiple calls claiming to be from Tennessee Valley Associates and when I pressed they said in New York but would not say state or city. As far as I can tell no such firm exist in NY under that name. They were rude, called me a liar, repeated a full name a SS # to me on the phone and told me good luck trying to file complaint against them.
    Caller ID: 585-278-1693
    Caller: Tennessee Valley Associates
    Call Type: Debt Collector
    • Sick and Tired replies to Sick and Tired
      14 Dec 2007
      The company is Genesee Valley Associates, not Tennessee. They are in Henrietta, NY 14623 or Rochester, NY. There are a Collection Service.

      Fax: 585-278-1611
      Email: admin@geneseevalleyassociates.com
      No Web: http://www.geneseevalleyassociates.com/

      Registration Info:
      Genesee Valley Associates
      113 Main St
      Batavia, NY 14020

      Primary Number: 585-343-3338

      Associated Information:
      GENESEE VALLEY ASSOCIATES, INC.
      333 METRO PARK
      STE F203
      ROCHESTER, NEW YORK, 14623-2638  

      Chairman or Chief Executive Officer
      NICHOLAS DABELLA
      333 METRO PARK
      STE F203
      ROCHESTER, NEW YORK, 14623-2638  

      Principal Executive Office
      GENESEE VALLEY ASSOCIATES, INC.
      333 METRO PARK
      STE F203
      ROCHESTER, NEW YORK, 14623-2638

      BBB Report

      Customer ExperienceBack To Top Based on BBB files, this company has an unsatisfactory record with the BBB due to unanswered complaint(s).

      Business Contact and ProfileB
      Name: Genesee Valley Associates
      Phone: (585) 278-1370
      Address: 333 Metro Park, Rochester, NY 14623

      Customer Complaint History
      The company's size, volume of business and number of transactions may have a bearing on the number of complaints received by the BBB. The complaints filed against a company may not be as important as the type of complaints, and how the company has handled them. The BBB generally does not pass judgment on the validity of complaints filed.

      Number of complaints processed by the BBB
         since the firm's BBB file was opened in June 2006: 13
         in the last 12 months: 13

      Complaints Concerned:
         Service Issues  (6 complaints)
       4 Unresolved
       1 Delayed Resolution
       1 Company did not respond

         Credit or Billing Disputes  (7 complaints)
       2 Resolved
       2 Unresolved
       1 Delayed Resolution
       1 Company made every reasonable effort to resolve
       1 Company did not respond

      http://ms-smallbizspecialist.spaces.live.com/ ... 25AB9!328.entry
      • Jc Figuroa replies to Sick and Tired
        9 Jul 2008
        Guys if you get a call from a number 585-278-1693 Just brush it off. a woman by the name of Ashley Simms will contact you sound very important....believe she is not anyone to worry about. Tell them flat out that you want them to cease and decist form calling you or anyone related to you including friends and significant others. They will be rude and not let you talk and throw the privacy act on youleft and right. This are uneducated individuals that have been trained by a scam artist and someone that couldn't make it in the real business world as a legitmate business man or woman.  laugh it off  but take legal action. Talk to your attorney. My attorney told me exactly what to do and called also to let them know he meant business. Genesee valley associates is a joke...they are not a legitamate collection agency, just a bunch of degenerates trying to act like they are somebody important.  Contact the better business bureau and do file a complaint then write a letter and fax it to them telling them to stop the calls immediatedly.  this is there fax number 585-278-1611.  And for those little smurfs...pikers that post up messages telling you how you are a dead beat and should pay your bill.....I tell them all the time....get a real job and go back to school and get a degree so you wont have to rely on a bu***hit job that only pays you commissions. you guys must be starving....i wonder what your credit ratings are because you are definitley not paying your bills on such a losey payout. What a joke..collect some education rather than bogus accounts.  Bunch of losers!!!! Guys don't let these blood suckers fool you into sending any money. Cut them off immediately....by doing this they will have to quit there jobs because they are broke as can be right now and starving for a huge payot.
        • ASHLEY SIMMS replies to Jc Figuroa
          20 Aug 2008
          her real name is ashley hamilton
          shes a real joke
        • lmwarren replies to Jc Figuroa
          10 Dec 2008
          I received a call about my 80yr. old mother from a Ashley Simms(Hamilton)@585-273-6450- not knowing the number I did not pick up. Upon calling back@ 800-247-1993 - I was connected to a Mark Simon.  Who would not give me any info, even as I explained my mothers memory was not good. Got an attitude about privaacy laws etc. Told me to contact her and have call him as this was time senstive.  Who are these people, really?
    • hr4me replies to Sick and Tired
      18 Jan 2008
      The company name is Genesee Valley Associates, very rude collection agency in New York.

      Genesee Valley Associates
      113 Main St
      Batavia, NY 14020

      333 Metro Park
      STE F203
      Rochester, NY 14623
      Henrietta, NY 14623

      Phone Numbers:
      (585) 278-1693
      (800) 218-8828
      (585) 278-1370
      (800) 392 3100
      (800) 921-0001
      (585) 278-1691
      (585) 343-3338
      (585) 278-1611 (Fax)
      • noreen replies to hr4me
        6 Jun 2008
        Does the name Ashley Sims sound familiar? Told her not to call my work place and she calls there the next day????????
        • not needed replies to noreen
          12 Jun 2008
          ashley sims is no one to be worried about, fax her a ceise and decist letter by law she cant call you
          and by law if you tell her verbally not to call you at work shes not supposed to, make a complaint with the ftc the bbb ot attorney general
          and if you do talk to her again call her by ashley hamilton her real name
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