800-395-2274

Did you get a call from 800-395-2274? Read the posts below to find out details about this number. Also report unwanted calls to help identify who is using this phone number.

  • P
    17 Apr 2007
    I have a couple of accounts with HSBC and they call constantly using different phone numbers. I never spoke to them, my accounts are current and paid, so don't see any reason for the calls. I also answered once, and there was no one on the other end. I wish they'd stop.
    Caller ID: Toll Free
    Caller: HSBC
    • file complaint on do not call list replies to P
      11 Jul 2007
      • tweety replies to file complaint on do not call list
        8 Apr 2008
        THIS LIST DOES NOT WORK,I'VE RELISTED MY NAME AND NUMBERS,THEY STILL CALL ALL THE TIME.I HAVE LISTED ALL THE NUMBERS THAT CALL ME,ITS BEEN 3-4 MONTHS ON THE LISTS,IF YOU READ THE FINE PRINT,THEY DO NOT SCREEN EVERYONE.
        • tracey replies to tweety
          4 Oct 2008
          doesn't apply if it's a collection call. DNC is for sales calls
        • LAMET replies to tweety
          6 Aug 2009
          The donotcall laws do not cover businesses you already have a relationship with.

          If you do not have  relationship - REPORT THEM

          YOU HAVE TO DO YOUR PART!   Don't expect the DNC agency to "KNOW" you are receiving unwanted calls YOU have to report them
        • lamet replies to tweety
          18 Aug 2009
          The do not calls only work when YOU the person receiving the unwanted calls actually reports them.  

          You cannot expect them to KNOW you are receiving these calls until YOU REPORT THEM.

          yes the list works - when you do part to report those who violate it.
        • Ziggy's Dad replies to tweety
          24 Aug 2009
          The best way to stop these Telemarketers in their track is actually as simple as buying a certain cordless phone.  It is the Panasonic KX-T4300 series.  It has a feature that allows you to block up to 30 numbers.  The phone rings once, the number is blocked and hung up on.  After a while, they'll get the point and stop calling.
          • Outback 2500 replies to Ziggy's Dad
            9 Dec 2009
            You are on the right track!  We simply use the amazing feature of "Caller ID" and don't answer to the idiots.  More time for beer!
        • LAMET replies to tweety
          2 Oct 2009
          What you fail to understand is that EVERYONE RECEIVING UNWANTED CALLS MUST REPORT THEM- YOU HAVE TO DO YOUR PART TOO
          99% of people who complain about the DNC laws not working assume that DNC already KNOWS these people are violating the DNC laws.    They cannot stop what is not being reported, and it has to be more than one or 2 people.

          Basically you put your name on a list and the telemarketers get that list.

          CROOKS will not follow these laws..
      • frustrated replies to file complaint on do not call list
        13 Jun 2008
        do not call registry DOES NOT WORK........calls at work every hour on the hour and on my cell the same....NO ONE ON THE OTHER END and I am not given out any information to a machine..........There should be a law against this.   sent them a letter that i lost my husband and half my income and asked them to work with me...This is what I get...HARRESSMENT
        • Nobody Special replies to frustrated
          18 Sep 2008
          I too have been getting bombarded with calls from Card Services/ HSBC. I have answered several times, called back and told them wrong Joe Smith, an name they are asking for. They were looking for someone with the same name different middle name. Told them not me. They said well can you tell him we need a payment. No, I do not know him. Here is something I a optimistic will finally make them stop calling. They called I answered. They want to speak to Joe Smith, I said yes right here. They wanted payment. I told them I did not have a card with them. They asked well don't you have a Master Card? I said why yes I do. Well who is it with? I said none of your business. Then I said if you think I have an account with you then you have my Social Security on record. Why don't you read what you have to me. Oh We can't do that. Well How about the last four digits? OK and she read the numbers. I told her not even close. Sorry. Wrong Joe Smith I guess. Go google some other Joe Smith because you are calling the wrong one. TRY IT folks. demand of them to prove it is you. Ask for the SS#. When they won't ask for the last four digits. But do not give them any information about yourself and Good Luck.
          • Mercedez replies to Nobody Special
            15 Oct 2008
            The Cease & Desist number for HSBC is a fax number: 847-843-5669
            • akangel replies to Mercedez
              2 Jul 2009
              this fax number is actually a phone number.  I tried to fax a letter and it answered wanting an account number entered to continue my call to someone?

              Do you have something more current?

              Thanks,

              angellove187@hotmail.com
        • Mia replies to frustrated
          2 Nov 2008
          HSBC calle dMy minor child's cell phone 20 times today they refused to remove her from the list so i said you get me a supervisor or you get my daughter off your list or im calling the police for harrassment of a minor they took it off how date them harass my daughter and we have no accts with them
        • reeder replies to frustrated
          11 Nov 2008
          Does not work for cell calls, only hard line phones.
          • LAMET replies to reeder
            30 Jul 2009
            DNC DOES TOO WORK FOR CELL PHONES - YOU HAVE TO REGISTER THEM!    

            DNC does not apply to busineses you already have a relationship with - so if you have an HSBC Account - they are not violating the DNC laws. If its the collections dept and you are behind they can call.

            If you do not have an account and they refuse to stop calling - they are in violation of the DNC laws - IF THE PHONE NUMBER IS REGISTERED!
        • Fawkes replies to frustrated
          22 Apr 2009
          Solution: Don't pay the dirty bastards.  Banks are being used to deliberately destroy the world economy, to further concentrate wealth into the hands of a few.  The dollar will be dead within a year. Welcome to the slave state.  Hard times, real misery coming.  Don't squander your soon to be worthless cash on credit card payments to banks.  They're plunderers. Subjugators.  Run your cards to the max buying durable goods you can use, then default on those balances with a free conscience.  After all, we've already paid them with our tax money, freely given to them by banker wolves in government suits. Our children's children will continue to pay for what they've bled from us already.
          • Mike Rodriques replies to Fawkes
            8 Jun 2009
            Dude...Seek help.
          • ajb replies to Fawkes
            27 Jul 2009
            If the government TRULY wanted to stimulate the economy, they would bail out the country's citizens (and NOT the folks who sign bad mortgages with no or bad credit for homes they could not afford in the first place), reform credit card & lending pratices (via the law), protect borrowers from collectors (with in reason), REGULATE the credit scoring agencies (got CRAP on my report from someone who isn't even me and I can't get them to remove it) AND protect citizens from identity theft by (1) not letting any other company or institution to use social security numbers as identification, (2) putting laws into place to boldly discipline those who steal identities/credit cards (sorry ... 30 days community service does NOT cut it with me) AND protect the victims of identity theft from the credit reporting acgencies and collectors.
            • LAMET replies to ajb
              13 Aug 2009
              we all need to contact our Senators and congresspeople.

              The issue here is the sale of debt - the sale of debt must be banned!  
              It was the SALE of mortgage backed assets (debt) is what caused the economic mess we have now.  Banks sold these "assets" as investments!  AS more and more people defaulted on these mortgages - those assets lost 99% of their value - tanking the financial companies worldwide. Which in turn TANKED the rest of the economy and caused millions of lost jobs.

              the reason people are being harrassed over debts discharged in bankruptcy or it was the result of identity theft is because the Original Creditors are ALLOWED to sell the debt to collection agencies.  The OC's know that you are not responsible for paying the bill anymore - but they give the collection agencies your contact info when they sell the debt for pennies  and tell them to have it!
            • old glory replies to ajb
              16 Feb 2010
              Never happen. Our "honorable" elected officials in DC are bought and paid for by the special interests. To attempt real reform in DC we all must vote OUT each and every incumbent, regardless of party, then install "term limits" and rid ourselves of the "professional politicians," and their special interest puppet masters robbing us blind.
            • old glory replies to ajb
              16 Feb 2010
              Never happen. Our "honorable" elected officials in DC are bought and paid for by the special interests. To attempt real reform in DC we all must vote OUT each and every incumbent, regardless of party, then install "term limits" and rid ourselves of the "professional politicians," and their special interest puppet masters robbing us blind.
          • This post has been removed
          • kalishnakov cowboy replies to Fawkes
            15 Mar 2010
            I agree.
        • gorg515 replies to frustrated
          13 Jul 2009
          the Fair Debt Collection Practices Act states that they cannot cause your phone to ring for the purpose of annoying you.
          file Charges with your local police.
      • JDinFL replies to file complaint on do not call list
        19 Apr 2009
        The Federal Do Not Call list only works to stop most (not all) telemarketers.  Many political and non-profit organizations do not have to remove your number and may call anyone they wish.

        In addition, if you have a current business relationship with a company, whether your bill is current or not, that company may call you even if your name is on the do not call list.
        • thomas replies to JDinFL
          31 Jul 2009
          And the companies that you have a business relationship can call you as often as they want to push new services, even though you tell them you aren't interested. I get calls from Verizon all the time, and I am fully current on my bill. They just call offering more services even though I tell them I'm not interested and don't want calls. They always reply "So what? We can call as often as we wish".
      • VRay replies to file complaint on do not call list
        4 Nov 2009
        I get these calls 6 or 7 times a day on my cell phone. I do not owe these people any money. My mother had a massive stroke and these idiots gave her credit while she had documented brain damage, no income, and a mortgage to pay. They took the risk knowing that she had no income. As far as I am concerned they had bad judgement. I have stood good for my mother's debts but I refuse to pay their fees and interest on an account / credit that they should have never extended. Especially after I called them when I paid the first statement balance and requested they close her account and the idiots increased the credit line.
      • This post has been removed
      • db replies to file complaint on do not call list
        20 Feb 2010
        Cant file do not call if you owe money peeps
    • file a complaint at www.donotcall.gov replies to P
      11 Jul 2007
      https://www.donotcall.gov/Complain/ComplainCheck.aspx

      be sure your number has been on the list for more thatn 31 days to file complaint.  the power is in the numbers people
      • what if they keep calling you from different numbers? i have been getting the calls for well over a month, but this number is new for the second day in a row. do they switch up on you for this reason?
    • vick replies to P
      15 Aug 2007
      I answered their call and they said that im late on a payment, and i never received a bill or anything or dont even remember any charge on that card. They told me to make a payment by phone but I refused. I think this is fraud or something.
      • Mike Rodriques replies to vick
        8 Jun 2009
        Just ask them to fax, or email you a justification of the charge.  If they do and you remember it. great.  If they do and you don't remember it, then you can dispute it with them.
    • bluerose1971 replies to P
      31 Dec 2007
      This is a call from a credit card collections departmenT. As soon as you are late with a payment on a card, they start calling. There's several numbers associated with them. This has happened to me before when I was a bit late with a payment, and that's what I found out. So if you are up to date on your payments, it may be worth your while to hear them out to see why they are calling so you can get whatever is wrong fixed so it doesn't affect your credit rating. With all the identity theft going today, you have to be careful. You may not have opened an account with them, but someone else may have.
    • r replies to P
      10 Feb 2008
      try:

      www.hsbcfinance.ca

      1-800-395-2274
      • r replies to r
        10 Feb 2008
        www.hsbcfinance.ca

        the website has an email section. you can put your number in the email, but don't use your email address, use theirs as a return and put an x
        in the boxes for other information.  Don't give them information they don't have.
        • r replies to r
          10 Feb 2008
          can also get your telephone provider to contact them on your behalf. that way a complaint is registered.
    • Rach replies to P
      14 Mar 2008
      Because of this and other numbers that are basically all the same thing...at first it seems as if no one picks up. But the caller is actually waiting for the computer to alert them that there is a live answer (not answering machine) on the other end...then it is routed to a rep. Each time they call, they ask for someone different.  BUT I found this site that allows you to download the beeps (as if the number is disconnected) that you can play from your computer (by putting the phone to the speaker of your computer-or putting the beeps on your answering machine before your message).  The computer dialer hears the beeps and marks the number as invalid...then it hangs up and goes to the next number on the list.  Here is the site: (It's Free!)
      http://www.webwithwes.com/defeat.htm
      I chose the multiple beeps to ensure the computer hears it, and I play it several times before I hang up.  I found this site by looking up info on the TeleZapper, which cost $35, and does the same thing.

      Good luck!
      • Finally some peace replies to Rach
        14 Sep 2009
        I tried the three tones.  I went from 16+ calls a day to 0 from this number.
    • Rach replies to P
      18 Mar 2008
      UPDATE 3/18/08:  I used that webwithwes website to download the multiple (3) tone file (sounds like the beeps you get when you call a disconnected number).  I had the file ready to play at all times.  So when they called, I put the phone up to my laptop and played the sound file.  I played the beeps repeatedly (about 3 times) then hung up.  I had to do it a couple times (they called again an hour or so later).  But NOW...it is Day #4 with NO CALLS!!!  And 4 days may not seem like much...but when you are getting calls from them 10 xs a day...4 days is like a month!

      So it works.  And for those of you that may be concerned...I guess I was the guinea pig. That website was a valid site and it really was free (and virus free).  It was definitely a sanity-saver.  I used that for other #s that were calling, too!

      ******************
      Because of this and other numbers that are basically all the same thing...at first it seems as if no one picks up. But the caller is actually waiting for the computer to alert them that there is a live answer (not answering machine) on the other end...then it is routed to a rep. Each time they call, they ask for someone different.  BUT I found this site that allows you to download the beeps (as if the number is disconnected) that you can play from your computer (by putting the phone to the speaker of your computer-or putting the beeps on your answering machine before your message).  The computer dialer hears the beeps and marks the number as invalid...then it hangs up and goes to the next number on the list.  Here is the site: (It's Free!)
      http://www.webwithwes.com/defeat.htm
      I chose the multiple beeps to ensure the computer hears it, and I play it several times before I hang up.  I found this site by looking up info on the TeleZapper, which cost $35, and does the same thing.

      Good luck!
    • callerhell replies to P
      18 Apr 2008
      I just got a new cell phone and two days later I got the first of many (average 15 a day) calls from 800-395-2274.  I keep telling them I am not the person they're looking for and to quit calling.  That doesn't work, so now I just blow a whistle in their ears.
      • very frustrated replies to callerhell
        29 Jul 2009
        I am receiving the same annoying calls. I do not answer because it's a prepaid phone and money is very tight. I can not afford to waste the minutes to answer. I've only had my phone and new phone number for 2 weeks now. I don't even know who these people are, yet they call almost every half hour, every day, at home and work, including Sundays. I'd turn off my phone when not in use, but I should not have to. I thought this was a free country!! I also have a member of my family very sick, and on a donor's list, so I keep my phone on for that call. My next step may be an attorney and charges of harassment!
    • Beth in Michigan replies to P
      14 Aug 2008
      HSBC calls me to confirm any very large charges that I make. I consider it a courtesy call & I appreciate it every time they do it & tell them so! It's part of their security system, so no one else can max out your account without your knowledge!
      All the people on here griping about receiving calls are obviously delinquent on their bills & just pissed because HSBC wants them to pay! lol
      • johnny replies to Beth in Michigan
        23 Aug 2008
        Ahhhh, you may be jumping the gun. I have made payments, have conformation #'s and given them the #, only to receive calls several days later. I agree it is nice to have the security but there seens to be a problem. When payments have been made for ten days NO ONE should be calling asking for payment!!!!
      • lepew replies to Beth in Michigan
        6 Oct 2008
        Well, really you are funny and judgemental. I have paid off all my hsbc accounts and they still call...I have to keep telling them when they call that that are  paid off...
      • not delinquent replies to Beth in Michigan
        15 Oct 2008
        You are a jerk. Some people are having a tough time these days and do not need your smug attitude.
      • m North Columbus OH replies to Beth in Michigan
        18 Nov 2008
        WRONG to the person that says this. I do not "owe them money and I am not delinquesnt on my account" I have one card and I pay it on line the same time every month EARLY...They still call they are a rinky dink company and you are obviously an employee or a family memeber is so I dont blame you for trying to stick up for them.  But if you read through it would be stupid to say EVERYONE complaining is a late payer!
        Get Real!
      • Not real smart replies to Beth in Michigan
        20 Nov 2008
        You assume too much -- I have a new cell phone, maybe the prior owner of this number had credit issues (maybe why he/she gave up the phone) but for me as a young man to get harassing calls 11 times in 12 hours (8:24a to 8:37p today) is just wrong.  They're using up my minutes on my iPhone quickly -- I have to stop answering, but it's frustrating when it goes off in class -- I have a sick parent and I need to know when she needs medical attention so I can't turn this off -- looks like I have to get a new number due to them :(  I will NEVER open an HSBC account (again, I'm 18, that's a lot of potential lost business)
      • Wrong person harassed replies to Beth in Michigan
        11 Dec 2008
        Good for you Beth BUT this is a collection agency calling and they call our house all day and night looking for someone who doesnt exist and get this...we dont even have any type of account with them.  Never have, never will.  So we are not delinquent.  We have excellent credit.

        So take a little trip to shutty town ok?
      • DEBO replies to Beth in Michigan
        9 May 2009
        BOY ARE YOUR WRONG!!!!!!!!!!!!!!!! I DON'T HAVE AN HSBC ACCOUNT OF ANY KIND AND THE ONE CHARGE ACCOUNT I DO HAVE IS PAID IN FULL EVERY MONTH WITHOUT FAIL!!!!!!!!!!!!  I WOULDN'T HAVE A FICO SCORE OF 785 IF I WAS A DEADBEAT LIKE YOU ASSUME WE ALL ARE!   MANY OF US HAVE NO CLUE WHY THEY ARE CALLING OR FAXING US.

        AND WHEN I CALLED THEIR CUSTOMER SERVICE PHONE NUMBER ON THEIR WEBSITE IN HOPES OF TALKING TO A REAL PERSON, IT GAVE A RECORDED MESSAGE SAYING CALLS FROM MY AERA WERE NOT ACCEPTED!  HAVE YOU EVER HEARD OF AN 800 OR 888 NUMBERTHAT WON'T ACCEPT CALLS FROM ANYWHERE IN THE U.S.??????????

        YOU MUST BE ONE OF THE LUCKY ONES -- BUT IF I WERE YOU, I'D SURELY DROP THIS CARD LIKE A HOT POTATO!!!!!!!!!
      • Getting Annoyed in Ohio replies to Beth in Michigan
        30 Nov 2009
        Delinquent in my HSBC bills?  Don't think so.  I do not have any type of service with HSBC.  Never have either.  And with them calling me at least 25 times this weekend, I never will have anything to do with them.  These people are calling my BUSINESS line, which I NEVER give out as a contact number, except to actual business contacts.  My personal business, credit cards etc. do not get this number.  

        Someone also mentioned Best Buy as a possibility (I'm guessing they use HSBC for their financing).  I have nothing financed through Best Buy.  And my auto loan is through another bank, that just bought the original bank out (neither of which is HSBC or any subsidary thereof).  

        And the ONLY credit card that I use is a corporate card and it is not backed by HSBC and is automatically paid each month by my company.

        Before people through around accusations of delinquency, they need to sit back and think for a few minutes.

        As for the "Real" Collector, grow up.  I will not, nor should ANYONE, pay you money just because you SAY they owe it to you.  How would I owe you money if I don't use ANY of your services?  I've had my cell phone for over 10 years and I receive calls for a guy named George (btw, I'm a female).  They call several times a year for this guy and I've told them each time that I am NOT George.  I don't even sound to close to being a George.  I am NOT, nor have I ever been, who that particular company says that I am.  WHY SHOULD I PAY THEM A DIME?  I've worked in collections, I know the tricks.  Don't be a** about it.
    • dee-dub replies to P
      14 Aug 2008
      I finally got sick and tired of being called on my company cell all hours of the day and night, so I called them.  And that's their gimick - YOU called them, so they get around the don't call list.  However, AT&T has informed my company that these are fraud calls.
    • br replies to P
      18 Oct 2008
      I get calls from this # and many others also. If I answer I get put on hold and just hear music. no message is ever left. then they call from another#, again no message. then they call private, unknown,unavailable,etc. the reason you dont get a message or a recording is it's an auto dialer. I have no business with them. My account has never been late and never over the limit. I turned them into the National Do Not Call Registry-they may be calling to sell unemployment insurance or whatever. Guess I'll never know since the idiots never leave a message, just harrass the hell out of me 7-8 times/day, 7days/week.
    • inthesameboat replies to P
      30 Nov 2008
      ME TOO!! UGH its SOOO annoying!! I guess I will have to either delete my number from their file or put them on the gov do not call list. I know people have to have jobs in these days and times, but geez.
      • Tim replies to inthesameboat
        19 Dec 2008
        I think this collector doesn't have a life outside of work. I think they just live for the redial button of the phone. They call so many times a day it's ridiculous. If their number gets reported enough to the Federal Trade Commission, they will look into it.
    • Sleepless in Ohio replies to P
      30 Dec 2008
      I too keep my bill paid, but receive multiple calls per day.  How and where do we get it stopped?
    • Lee replies to P
      22 Feb 2009
      Get you a very loud noise maker or a bull horn, when they call, turn it on and let them get a ear full.  Their ears will ring for quite a while. They are not suppose to call after 8:30 pm or before 8:30 am.  someone needs to inform them of this also.  Thank God for caller ID
    • jivko replies to P
      27 Mar 2009
      I started getting calls this mourning, up to 10... I don't know because my cellphone was off for few hrs. When I got home, I called them from mu house phone, msg asks to enter account number, I kept pressing zero. The first time right after the automated system transfered me to an operator we got cut off, the second time I talked to a guy, who said that this is about HSBC direct credit card accounts,or something like that. He had him check under my cellphone number, he found some record but could not tell me why they are calling me, jut asked if I have HSBC accounts, I said no and he said that my number will be taken  out of the system and the calls should stop in 24hrs... we'll see... hope this helps!
    • charles gilson replies to P
      3 Apr 2009
      i get a least 10 calls aday, they call themself card services,they said to give them my full card number.and they would stop calling me.after i ask them to quit calling me the women said she could't until i gave my number
      is this a skam
    • No Stupid Calls replies to P
      18 Jun 2009
      I am having this same issue with them calling me.  I have 3 accts with them that are all current and they call 5-6 times a day.
    • HSBC are a bunch of crroks replies to P
      1 Jul 2009
      They are the worst (next to Captial One) credit card company on the planet.  I have perfect payment history for over 5 years and they jacked up my rate for one over the limit.  It would be cheaper to borrow from the mob.  Do not ever use HSBC for anything!
    • Confused replies to P
      5 Oct 2009
      They keep calling asking for someone different, never had accounts with them, only have one credit card and my balance is all paid I use it very sparingly. I have told them at least a dozen times they have the wrong number, I offered to send them a report from my phone company stating that I not the person they are looking for owns this number. They hang up every time I say this, so what gives?
    • san replies to P
      11 Oct 2009
      man, just read through some of the posts.  Can't get over how angry so many of you are.  This is supposed to be a site to figure out who is calling, why are people attacking each other???
    • This post has been removed
    • X replies to P
      2 Dec 2009
      I haven't got a single account with HSBC and I get calls from this number. I haven't answered it once, only looked up the number on google and saw that many people are getting calls from this number even if they don't have an HSBC account, which leads me to believe this is a fake number set up for spam claiming they are an HSBC representative.
      • Amber replies to X
        14 Jan 2010
        Ok, here's the scoop. I used to work for a 3rd party debt collection agency. One agency can have multiple clients, and be authorized by that client to collect in their name. For example, the collection agency can be ABC Collections, but the rep on the end of the phone will say that they are calling about your HSBC Account. When this is done it is usually called "pre-collect". Also some larger banks, like Citibank, have multiple smaller entities that they back up. Disney Rewards Card and Home Depot are backed by Citibank, they just don't always carry the Citibank label.
          In the state of California, they are only allowed to speak to you once a day. If they exceed that then there are consequences. Take a look at the Knox-Keene for more info.
    • Tami replies to P
      7 Mar 2010
      write to the attorney general's office in your state.  They are violating your Fair Debt Collection Practices Act (FDCPA) rights and can be fined - you can also sue them.
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