800-424-5004

They keep calling us and they start at 8am and sometimes they have called us after 9:30pm. I have small children and I hate that they wake them up.

I have been getting several calls a day from this number.  I usually don't answer 800 numbers, but I tried answering a few times and it was dead silence and they never leave a message.

they've called me several times!  ack!!!!!

I get a call from this number about 15 times a day as well and everytime they leave messages.  The messages have no talking in them just music playing in the background.  I have my number on the do not call list which doesn't do anythign, obviously.  Also, the number on my chase account, if this is really chase calling, is not even the number that they are calling.  It just seems strange to me.

I am so sick of these people calling at all hours. Isn't there any thing we as American citizens can do? I have a few health problems and added stress only worsens my disease. Has any one thought of buying an air horn and blowing in the callers ear? Had to make a joke at a time like this:)Just wish I had one for myself..lol

I have been getting calls every half hour this morning from this number also. It is so annoying!!

My mother is a senior citizen and has been recieving calls from these 'people' consistently for over a month! I have contacted Chase by e-mail to report this abuse and registerd her phone on the Do Not Call registry, but am getting conflicting information that this may be a scam. I have filed an abuse report with the DO NOT CALL folks, but who knows if that will have any affect.

I agree with one post - we should contact our elected officials for help.

8-12 calls a day, every 45 minutes or so.  Never received these when I had an unlisted number.  Began almost immediately after listing my number.

they call everyday starting at 8:00am

Started calling me this morning at 8:19, 10:05, and again at 12:07 so far. Havent't picked it up, they haven't left a message. What do they want?!?

I started getting calls from this number about 1 week ago and they have called everyday since at least 10 times a day. I have gotten a little behind on my Chase account, but noboby ever leaves a message. Im glad that I havent answered after reading this. Has anyone called the number back??

The number 1-800-424-5004 showed up on my caller ID, so I attempted to answer it, but when I pressed the answer button on my phone, it wouldn't answer and just kept ringing until it went to my voicemail.
They left a message.
When I went to check the message, it said nothing, I just heard random dull noise in the background, but nobody said anything.
I do owe Chase money, but calling my cell phone and not leaving a message stating why they're calling isn't gunna get me to pay any sooner.

I just randomly stumbled on this website. This is insane, this number has been calling me repeatedly for a few weeks now. Since 9/3/07 they've called me 20 times. They left a voicemail once saying something about "my account" and I thought it was from Time Warner because I was late paying a bill, but obviously it's not.

I like the rest of these people have the same problem.  I receive the same 1-800-424-5004 and the unknown calls daily.  I have answered the call when the first left a message from Chase.  I told them I dont have an account with them.  They were looking for my son.  I responded that he no longer lives here with me.  Since then they call but no messages.  They start around 8:00am and have even been as late as 10:30.  I probaly get at least 20 a day between the two different calls.  This is harrasment at its best even if you did owe them money!!  I should not have to hear my phone ringing all day because they want to be jerks.

If those of you who are being autodialed on your cell phones, you can file a complaint with the FCC, for what they are doing is ILLEGAL:

Automatic Telephone Dialing Systems and Artificial or Prerecorded Voice Calls

The FCC has specific rules for automatic telephone dialing systems, also known as “autodialers.” These devices can be particularly annoying and generate many consumer complaints. The rules regarding automatically dialed and prerecorded calls apply whether or not you have registered your home phone number(s) on the national Do-Not-Call list.

Autodialers can produce, store, and dial telephone numbers using a random or sequential number generator. They often place artificial (computerized) or prerecorded voice calls. The use of autodialers, including predictive dialers, often results in abandoned calls – hang-ups or “dead air.” Except for emergency calls or calls made with the prior express consent of the person being called, autodialers and any artificial or prerecorded voice messages may not be used to contact numbers assigned to:

any emergency telephone line;

the telephone line of any guest or patient room at a hospital, health care facility, home for the elderly, or similar establishment;

a paging service, wireless phone service (including both voice calls and text messages), or other commercial mobile radio service; or

any other service for which the person being called would be charged for the call.

Calls using artificial or prerecorded voice messages – including those that do not use autodialers – may not be made to home phone numbers except for:

emergency calls needed to ensure the consumer’s health and safety;

calls for which you have given prior express consent;

non-commercial calls;

calls that don’t include or introduce any unsolicited advertisements or constitute telephone solicitations;

calls by, or on behalf of, tax-exempt non-profit organizations; or

calls from entities with which you have an EBR.

In addition, the FCC’s rules prohibit the use of autodialers in a way that ties up two or more lines of a multi-line business at the same time. All artificial or prerecorded telephone messages must state, at the beginning, the identity of the business, individual, or other entity that is responsible for initiating the call. If a business is responsible for initiating the call, the name under which the entity is registered to conduct business with the State Corporation Commission (or comparable regulatory authority) must be stated. During or after the message, the caller must give the telephone number (other than that of the autodialer or prerecorded message player that placed the call) of the business, other entity, or individual that made the call so that you can call during regular business hours to ask that the company no longer call you. The number provided may not be a 900 number or any other number for which charges exceed local or long distance charges.

Autodialers that deliver a recorded message must release the called party’s telephone line within five seconds of the time that the calling system receives notification that the called party’s line has hung up. In some areas, you could experience a delay before you can get a dial tone again. Your local telephone company can tell you if there is a delay in your area.

Telemarketers must ensure that predictive dialers abandon no more than three percent of all calls placed and answered by a person. A call will be considered "abandoned" if it is not transferred to a live sales agent within two seconds of the recipient's greeting.

Caller Identification (ID)

If you have caller ID, a telemarketer is required to transmit or display its phone number and, if available, its name or the name and phone number of the company for which it is selling products. The display must include a phone number that you can call during regular business hours to ask that the company no longer call you. This rule applies even if you have an EBR with the company, and even if you have not registered your home phone number(s) on the national Do-Not-Call list. Before these rules took effect, the words “private,” “out of area,” or “unavailable” might have appeared on the Caller ID display.

What You Can Do

The FCC can issue warning citations and impose fines against companies violating or suspected of violating the do-not-call rules, but does not award individual damages. If you receive a telephone solicitation that you think violates any of these rules, you can file a complaint with the FCC. You can file your complaint using our on-line complaint Form 1088 found at http://www.fcc.gov/cgb/complaints.html; e-mailing fccinfo@fcc.gov; calling 1-888-CALL-FCC (1-888-225-5322) voice or 1-888-TELL-FCC (1-888-835-5322) TTY; faxing 1-866-418-0232; or writing to:

Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Inquiries & Complaints Division
445 12th Street, SW
Washington, DC 20554.

http://www.fcc.gov/cgb/consumerfacts/tcpa.html

OOOPS...Caller was 800-424-5004. Sorry about that!

thes people are so freaking annoying. 10 calls in the morning 1000 calls in the afternoon. i registered to https://www.donotcall.gov/default.aspx just because of this. you need to wait 31 days before you make a complaint though.. these guys are so annoying

Oh my god its 8 pm and they are calling my phone isnt there a law in place that doesnt allow them to call after a certain hour this is absolutly ridiculous i too am late on one payment and have chase i understand thier need to collect but jesus!! Is calling to the point of harrassment legal ? It makes me want to pay them even less ! i havent answerd and dont plan to waste my cell minutes however its very annoying haivn to forward 100 dam calls!What can this girly do !???

The calls originate from Chase's India collection center.  They will continually call your number (numerous times a day) if you are late on a payment.  Their so called representatives (thousands of miles away) speak very poor English and their comprehension is even worse.  Chase should be ashamed of themselves for exposing their customers to this terrible treatment.  Of course, I don't think they give a d**n!

Giving American's jobs to damn terrorist. I missed one payment and the next one isn't even due yet. I ask what country they are calling from and demand to speak to the supervisor in the USA because I do not deal with camel-jokey terrorist.