800-457-5916

Phishing scam linked to Safari error message

It came on my safari screen and I can't yet get it off.

You can try whatever version of system restore you might have.  Disconnect your modem while you're doing it.  Then run anti-malware programs.

I got the same message!

Go to safari in settings......then clear website data. Instant fix

Thank you, JK! Worked like a charm!!

Kimlambjam's right - quick fix!  Thanks Jk!

I hope Apple and or Verizon is gonna do something about this ,they are hacking our phones

This number popped up and locked my safari. When I called I was asked to plug my iPad into another computer to allow them access to help. I did that. After telling me I was hacked they then wanted to connect me directly with a companybthat would charge me $300 to fix all of my computers. I would not do this and he persisted, I refused and hung up, that's when I looked up and found out this is a scam. I disconnected my wifi and then searched on my phone to find out this was a scam. I hope I didn't go to far with letting them into my other computer.

You need to call Apple right away!!!

Safari stopped working on my iPad. Message was that there was a security risk and I was instructed to call this number (message said that it was Apple Support). I called the number, which by the way sounded professional - asks you to hold for next available technician, music while you wait, estimated waiting time. When the rep got on the phone, he instructed me to hook my iPad up w/ my laptop. I asked him what the issue was and he said he didn't have time to explain and again told me to hook up my iPad w/ my laptop. I thought his response was very un-Apple like so I told him I was going to call Apple directly and hung up. I then googled the # and realized I had almost made a big mistake. I also followed Apple's Tech Support instructions for clearing Safari's history on my iPad and Safari was restored.

thank you - perfect!

Thank you SOO much! Workes perfectly and effortlessly. Terrific advice!!

Hi did anything happen to you because I did the same thing

Thanks a billion Jk!  I received a error message too. I wasn't comfortable with calling that 800-457-5916 number from my cell phone. Called from my home number and a lady wanted me to connect my iphone to my laptop, of course I hung up on her. Thanks again Jk!

It's a scam.  I too got a pop up on my iPad in Safari saying there was a security issue and to call Apple right away at the above number.  I called from my land line.  The guy that answered was asking for something and I couldn't understand his accent.  I asked him to repeat it and still couldn't understand it.  I told him I would talk to my IT guy and hung up.

I'm an idiot. Since my machine was locked up I called gave the India guy named Gary access to my machine. Saw everything he was doing in front if me. Felt legit but obviously a scam. Do I need to do an entire system restore?

Same thing happened to me... I did mine from my work computer and now im scarred. I hope they didn't get anything out of here... whats next???

Scam scam scam scam