800-961-9830

MCS Financial Advisors is an independent fee-only Registered Investment Adviser, and we do not make telemarketing calls. Since March 2007, however, we have been receiving complaints from people who have been contacted by a telemarketer. These people are either angry at the frequency and persistence of the calls, or are worried because they gave the caller personal information that may be used in fraudulent activity. In order to protect our reputation, we have devoted significant time and energy to researching and responding to these concerns.

The most common complaint stems from calls made by Mutual Consolidated Savings, a credit counseling service located in Tacoma, Washington, USA. This company targets Canadians and U.S. citizens in automated and live telemarketing calls, and asks the callers to contact them at these numbers: 800-961-9830, 877-891-1348, 866-627-9325, 800-943-3250. In their recorded messages and in some of their live calls, they may identify themselves as “MCS Financial Services” or “MCS Wealth”. We have contacted them through the Better Business Bureau, and they have promised to discontinue their use of these names. As of December 2007, however, we are still receiving reports of their use of the name “MCS Wealth”.

If you have registered your name with the National Do-Not-Call Registry, then telemarketers should not be contacting you. Below are some resources to help stop these calls.

    How to file a complaint with FTC (http://800notes.com/articles/Article.aspx/EYafvBTiFgBbeAjJWkAYDw)
    How to add your phone numbers to the Do-Not-Call Registry (https://www.donotcall.gov/register/reg.aspx)
    File a complaint with the FTC (https://www.donotcall.gov/complaint/complaintcheck.aspx)
    CRTC Fact sheet for Telemarketing rules in Canada (http://www.crtc.gc.ca/eng/INFO_SHT/t1022.htm)
    File a complaint if you live in Canada(http://www.crtc.gc.ca/RapidsCCM/Register.asp?lang=E)

The other complaints have come from people contacted by a “vishing” scam artist. This illegal scheme seeks to acquire personal information from victims through phone calls offering bogus services. The scam is to use this acquired information to drain the victims’ bank accounts, open credit or merchant accounts in the victims’ names, or make fraudulent charges on their credit cards. The callers identify themselves as our firm, falsify the Caller-ID record to show our 800 number (http://en.wikipedia.org/wiki/Caller_ID_spoofing), and try to get personal information from potential victims. If this has happened to you, I urge you to file a complaint with the FTC. If you have provided them with information, you should protect yourself immediately. The U.S. Federal Trade Commission website (http://www.ftc.gov/bcp/edu/microsites/idtheft/) is a good place to start if you feel your information has been compromised or stolen.

We hope this information is helpful to you.

MCS Financial Advisors

how do i know you arent a marketer getting my number from me?

January 2008- still receiving these annoying call from 1-800-961-9830 again today and almost every day.  I will most certainly add my number to the NO CALL list indicated on this site page.  THANKS.
I was being cautiuos to not talk to them and when I did told them I would NOT under any circumstances devulge any personnel info to them.  MCS still called...
Phishin' scam if I ever heard one before.  DON"T Answer their calls and get on the NO call listing SOON ALL!!! they call me 2 to 6 times a week for months now...buzz off I say to MCS!