800-972-8094

Same thing happened to me!  What the heck... I did take out an online payday advance loan so maybe they got my info from there???

i just called my bank as i also was charged multiple times from thm my bank states that its http://www.interstatebank.com/   that its located in nj...   my bank reversed all the charges

These jerk took $49.95 and said that they were a online Platinum Member services shopping  some crap.... and then they wouldn't talk to me because they said my husband did the transaction.  It is when he applied for a online payday loan and it auto enrolls you in this service.  They said that there is a no refund policy.  Luckily we just got Pre-Paid Legal services and will be calling the lawyers immediately.  They refused to even give me information about the company, -- Name, address, telephone, fax or website for the supposed online store.  I told them that I was a joint owner of the checking account and had a right to know what I paid for, supposedly.  Then the person said that I could not THREATEN her for information, and I said it is my right to know, I am not threaten  ing anyone.  and they HUNG UP ON ME TWICE!  contact@memberservicesusa.com
http://www.maximumplatinum.com/

Fraud Resolution:
As a matter of policy, we cooperate fully with all law enforcement agencies in the pursuit of fraud, with regard to the unauthorized use of information in order to apply for this membership. If you believe your account was fraudulently charged for the application and processing fee, we will make every effort to aid in a resolution. Before we can take any action, please fax or mail a copy of the official report filed with your local Police or law enforcement agency detailing the suspected fraudulent act, have the investigating officer contact our office at (704) 525-3880 and also a copy of the portion of your account statement showing the date and amount of the withdrawal. Fax: (704) 525-3886. The Computer's IP address is recorded when application for membership is appli
Velardesd: do it
Velardesd: The Computer's IP address is recorded when application for membership is applied for.

GOOD STANDING REQUIREMENT: You understand that you must maintain your Account in good standing by making at least the minimum monthly payments on time. If your Account is in default status, you understand that your Account privileges and benefits may be suspended and/or terminated until you have re-established a consistent pattern of on-time monthly minimum payments.

MEMBERSHIP CANCELLATION: If you wish to cancel your membership you may do so at any time by contacting us and making a cancellation request. This may be done by calling us at 704-525-3880 between the hours of 9 A.M. and 6 P.M. (EST) Monday through Friday, excluding holidays. This request must be made by the account holder of record only
Velardesd: you need to tell the lawyar al this phone contact and email contact info
Velardesd: http://www.maximumplatinum.com/termsconditions.html

I got the phone number off my bank statement and went online to my bank for details of the transaction because I didn't recognize the $49.95 charge from my account!
I also tried calling the number but got a recorded message telling about calling back during their normal business hours but the message didn't include the name of the business doing 'business' during those hours!
My next step was the online reverse phone number lookup website tool, and what do ya know!, I see the number and all these posts regarding my mysterious bank debit charge of 49.95!!!
What a huge 'fan club' these platinum-played-us-sucker-services for 49.95 has got!!!!
Now, I gotta dispute the charge with my bank and get my money back.
Thanks, folks for the intel!!
Signed, Soon-2-B-Ex-Fan Starfire in So. Cal.

I was debited $49.95 from my checking account. And I did not authorize this transaction. I called the phone number: 800-972-8094 and tried five times to talk with the customer service worker, my mother was also on the line with me, and he kept lying and saying that I was cussing him out and kept hanging up on me. He refused to tansfere my call to customer service, and then the sixth time I got someone named Latoyna, and she started to lie, and my mom and I both again said why are you lying, and she said that my mother did not need to be on the call, and I said yes she did, I explained again that I did not authorize $49.95 to be debited from my checking account to their company, and who and what is their company they work for. this worker also hung up on me. I was debited a charge from my checking account. And I did not authorize this transaction. I called the phone number: 800-972-8094 and tried five times to talk with the customer service worker, my mother was also on the line with me, and he kept lying and saying that I was cussing him out and kept hanging up on me. He refused to tansfere my call to customer service, and then the sixth time I got someone named Latoyna, and she started to lie, and my mom and I both again said why are you lying, and she said that my mother did not need to be on the call, and I said yes she did, I explained again that I did not authorize $49.95 to be debited from my checking account to their company, and who and what is their company they work for. this worker also hung up on me.

I just got an e-mail saying that this company maximum platinum saying they will submit the enrollment fee that i apparently authorized without even knowing it within the next three business days. I did apply for a payday loan but i didn't sign up for this. I don't want this card who do i call or e-mail to cancel this? I need help!! Tell me what to do.

This company debited 14.00 out of my checking account.  I did not authorize this and don't know why its coming out.  Any input/

I just had that same $49.95 charge come out of my account and I never remember authorizing anything of that nature.  Lucky for me it just happened on the 7th of March and I am going to my bank tomorrow to dispute the chare and have it reversed as it cause an overdraft.

If you apply for payday loans online, watch for that sneaky crap!

Here's what I did, I called the 1800 number, and pressed 6, 4, or zero whatever talking to customer service is. Once I got connected to someone, I took everyone's advice here and decided not to yell at them, which I wanted to so bad. This is what I said, "I applied for the maximum platinum, and I decided I didn't want it anymore I am very sorry." They then asked me for my name, email, and last four digits of my bank acc #, she gave me a confirmation number and I asked, "So now no more money will be debited from my acc?" As if I had the service for a while and they were already debiting, she said no. I have yet to get it withdrawn from my acc, and actually, I checked my balance after getting off the phone with them, and a 50 dollar amount was credited to my bank acc even though they never took any money out, so they gave me 50 free dollars, suckers!! Hope this helps everyone out so we can stop the jerks

Yes I too got a ACH debit from my bank account from these people and THEY ARE RUDE, I tried calling the Cust. Serv. explaining to the MAN named RJ he wouldn't tell me his name when he rudely kept interrupting me while I was trying to say I didn't authorize this charge. He ended up hanging up after he kept running his mouth about you did not call we are not open in those hrs. If Mr. Fruit pie was to listen I was saying I got the recorded call that wouldn't end! I called back and he played deaf hello hello hello then hung up. Another lady answered and she said he was the supervisor when I asked to speak to the Manager. SCARY.
Now the problem is from these Online cash advances. When someone fills out the application for a cash advance they have offers of services, WHICH I DENIED, Click, drop down box, or fill in the circle NO. Funny I still got charged. I have been fighting with these credit companies for unauthorized transactions that I didn't approve. They kept fighting with me stating yes you have put yes. I told them if Im asking for money WHY do I want people to TAKE out of my account. This nightmare doesn't end. About the IP address of course your address is going to show up its on the same page as the application for the cash advance. You people know what you're doing and thats considered FRAUD. I'd understand that if it happen 1 or 2 times but I have proof on bank statements from stupid credit report companies or companies that give extended credit taking peoples money without authorizations. These Cash Advance companies really need to get slapped with fraud or penalized for privacy violation and 2 these companies that just go ahead and steal peoples money needs to get shut down.

Conveniently I just got an overdraft statement from my bank.....hmmmm it was because of the same company u guys are talking about.  49.95 to be exact. Just like you all I did not sign up for this crap.  I was also debited for some id theft crap and they refuse to refund my money.  I figure we all just learned a little something about payday cash loans online....instead of helping they screw ya.  Thanks for the help guys i will be calling my bank monday and contacting local law enforcement very shortly.

I was debited 79.95 for something I never ordered

i got no call, but the bank reversed the charge.  i called this number and selected #2 and got an address for this place.  123 West 1st st. Suit 675, Casper Wyoming 82601

This question is for Gretchal. What was your end result? I'm curious because I had the same charge on my acct. (79.95) and I have been going in circles trying to dispute it. Plz. respond

This company called and stated that they wanted to extend a credit for an online store to me.  I declined the offer.  I was then charged 79.95 on my bank account.  I disputed this with the bank and called the number to inquire the charge.  I was told by a very rude associate that stated that they do not call out, that I submitted the application online and that they were not going to reverse the charges.  They cancelled my account (or so she stated) while online but refused to give me the name and address of the company.  She implied that I could try to go through my local police department if I thought it would do any good.  I had to call back multiple time to get the address of the company.  I am filing a dispute with the better business bureu in Carson City NV (where the company is supposedly located) and in my home state.  This is a deplorable way to do business.  the associates are rude and hang up on you when you try to get information.  The adress that I was given was 2533 N Carson Street Suite 4077 Carson City NV 89706.  Pretty sure this is not the correct address as I read the address back (incorrectly) and was told I had it correct~!!!

This is not true.  I declined your offer.  You called, I said no thank you and you charged me anyway.  Your compnay is a fraud and i intend to do something about it.

That is the correct address, that we give you.  We do not give FALSE information out to the cust.  But in your note you stated tht you had already disputed this with your bank, that means tht your bank give you he money back and you was trying to get MORE money back as well.

i was also taken advantage of by maximum platinum.  I never authorized any money coming out of my checking account and they withdrew 79.95.  I did't have the money in the bank and it caused me to have a 25.00 service fee so altogether it was over a hundred dollars.  I never recieved a card and the website to shop on is non existant.  Help I would love to get my money back.  When I called the rep said she could not reimburse me my money.  I guess alot of people have been ripped off by this so called company.  If you have any suggestions on what i can do it would be appreciated.  This happened several months ago and still no card no website.  Thank you

this is a bunch of mess.the e-mail stating i DID NOT APPROVE THIS WAS RETURED, i will be at my bank in the morning to dispute the charges and will report tom the bbb