801-478-2477

hit my bank account and i want to know for what

Hi Carolyn,

I am having the same trouble. Have you found out anything? I went to the Utah attorney generals office and sent an email. I also have a form from the Utah Division of Consumer Protection. If I find out any more I will let you know.

Bill Ryan
508-360-6937

I don't even remember getting a call, i just checked my bank account and had a charge for $38.84. I tried to call them and now my phone's dead!

My account was also hit for $38.84 and I have no idea what for either. My bank statement says salf lock ???? I tried calling the number but nothing happens. How do I get my money back??

Bill - can you formward me the number for the division of consumer protection - I would like to get in touch with them also. Also, there is a another company out there doing the same thing, they are called internet inititative, they hit me for $72.21.

My email is bdochert@hotmail.com

This is very, very surprising, because this same company showed up on my bank statement for no reason. I do not even know who this company is or how they gained access to my account. But, I found a working number for this company should you need to contact them. The number that was on my statement is 866-879-1266. I thought this may help a bit and I will be calling them myself to find out what is going on.

Anybody find out any more information on this?  I got hit for 38.84

deductions made to my checking account, however it shows as point of purchase sale, my bank only has this number for its origin, and the number cannot be completed when called...

I think we have two companies working this scam
Internet Initiative NV 888-657 8585 they hit you 72.21 each month
Safelock ID UT 866-879 1266  the phone is always busy. Their hit is 38.84
If anybody could share some advice on how to get my money back.
Thanks people

Hey guys...i also noticed the charge of 38.84 on my account. The phone line of the company is always busy, "for some reason". Dont let this company get away with your money. Contact your Bank and tell them about it...and the will be happy to return the money. Thats what i did...and they told me that they have lots of claims about this company.
Now theres this "Money making from Home thing", for example "google tree" etc. One people sign up, the get charged every money without even knowing for what.
A lot of innocent people have fallen for this by noticing the "Free, just pay shipping and handling of $3.88" part on the advertisement or email, and a few months ago people were signing up for this product and automatically getting enrolled for a product called Safe Lock Id, a identity theft protection, but you do not receive any information about it at all, until you see the charge on your account for $38.84.
So...just contact your bank...and let them know...again...it pisses me off that companies are tricking innocent people...dont let them go away with a cent!

I have the same issue. here is a link to the company. its also of no help but a step forward.

http://safelockid.com/index.php/home.html

i have had the same problem but 3 times now. i called the bank and they can not find anything on safelockid. all the numbers i have found are bogus and always busy. so what the bank and i have done is get a new check card which will stop all of this. if you used a credit card you might want to call the credit card company and do the same thing.
good luck

I hae both the 72.21 charge and the 38.84 charges, both twice same day each in May and June. I went to my bank and filed a fraud complaint. I will print this out and also my banks statement to take to them to have them investigate. Never got a call, email nothing. I have no idea who these charges are from.

I woke up one morning all excited because I was getting ready to buy food for a BBQ when I looked at my bank statement online to see a charge of 72.21 taken out that morning! It was from SEARCHCHEST. I contacted them to get my money back, but they said they could not process it that day and to call the next day. I called just now and they said it is already in the system to be credited back to my account within 7-10 business days. I have a feeling I won't see that.  But about ten days ago I noticed a charge on my account from "Safelock ID" for 38.84  I was pissed because on May 28th of this year I had a charge of 24.87 from A1 MEMBER. Surprisingly the A1 Member was credited back to my account within just 3 days (credited back on a Sunday), but I haven't seen a credit from Safelock ID yet. I called them today asking where the money is and he placed me on hold. When he got back he said there was a delay in the request for a refund so it should be credited back by the end of next week. I have a feeling I won't see that either. Unfortunately my debit card that I have is an unemployment debit card and there is nothing the card customer service can do about the charges except for close the account and mail me out a new card. So I may be out a little of $110. I told him of my reasearch on Safelock ID and how people are yet to be credited back. He told me he has never has a problem with Safelock ID crediting the account back, but he used to work for googletree and sometimes they never credit back.  Has any one received a refund from Safelock ID or SEARCHCHEST?

I got hit too!!  What is up with this?

Google Treasure Chest scam / aka Blazing Keywords / A1 Member etc

There is more information on the Google Treasure Chest scam here:

http://www.complaintsboard.com/complaints/google-treasure-chest-c152771.html

http://strangelyperfect.tv/3099/google-treasure-chest-its-a-scam-and-a-half/

http://www.scam.com/showthread.php?t=117863

https://800notes.com/Phone.aspx/1-866-200-5473

Google Treasure Chest / Blazing Keywords / Safelock ID / A1 Member Scam.

The most efficient and effective way to throw a monkey wrench into this scam machine. (article from http://scam-googletreasurechest.blogspot.com/ )

Steps to Take to Recover Your Money

1. Cancel your credit or debit card--Get a new card with new number! Your financial information has been compromised and you will be getting further debits to that card, If not now then they could come back later when you are unaware. This scam is refining into a form of "Identity theft" as your financial information is being traded to other cohorts without your permission or knowledge.

2. File a fraud charge with your credit card or bank and let them sort it out. They have more muscle to go after this sort of crime. Explain to them about all the consumer complaints that are on the internet and "insist" that they do charge-back or file a fraud charge. Your bank or credit card organization has all the tools necessary to find out where the charges are coming from, what business is involved, addresses and phone numbers connected to the charge and etc. You may not know or have access to this information. The banks and credit card org have all this at their fingertips and are obligated to handle the problem that has resulted.

More info at: http://www.chrismalta.com/scamtip1.asp

3. File a complaint with the Federal Trade Commission. Their job is to monitor and go after these types of scams.
http://www.ftc.gov/ftc/cmplanding.shtm

4. File a complaint with your state Attorney General and also with the Attorney General of Utah (where a lot of the phone numbers and addresses seem to be located)

5. Filing a complaint with the BBB is toothless as the scam already is rated with a "F".

6. File complaint at http://www.ic3.gov/default.aspx This is a place to report internet crime and is a combination gov agency of FBI, White collar Crime and Bureau of Justice Assistance.

7. After you filed with all the above agencies feel free to call any numbers you may possess that are connected to the "unauthorized charges" to try and recover all your money but take their word with a grain of salt. Don't hesitate to let them know what you have done or intend to do as they need to be shown that you mean business! If you succeed in getting your money returned you will have still taken steps to put their scam out of commission.

801-478-2477 is the number for INFUSION MEDIA INC - a scam comapny operating out of Draper Utah.

INFUSION MEDIA INC
405 E 12450 S STE G
Draper, Utah 84020
USA

They advertised in a local (Utah) jobs list under help wanted to recruit telesales staff for their call centre in Utah. Person doin the recruiting was called Kymberlee.

Attorney General of Texas filed legal action against these folks:

http://austin.bizjournals.com/austin/stories/2009/04/20/daily49.html
http://www.oag.state.tx.us/newspubs/releases/2009/042209infusionmedia_pop.pdf
https://www.oag.state.tx.us/oagNews/release.php?id=2940

If you been scammed by these folks, best contact Texas AG and let them know.
https://www.oag.state.tx.us/forms/cpd/form.php

You can read more about this here:

The Utah telemarketing scam ring :
http://antifraudintl.org/showthread.php?t=23600

Called Into Question
A story of fraud, drugs, waterboarding and the call-center companies that gave Attorney General Mark Shurtleff $187,500 in 2008.
http://www.cityweekly.net/utah/article-7772-called-into-question.html