8052752235

What I think we should probably do is start calling Freemerchant.Com and asking for their fraud department and telling them our story, showing them this thread if need be so they don't start playing that "oh this is the first we've heard about it " game with us and demanding that something be done. I happen to know for a fact that it would not be the first they've heard of this because I called weeks ago! They know damn well they have a serious problem here and probably realize it could ruin their credibility and their company because this is not the first breach they've had (as I discovered by doing some research here)! Here is the link to what I found:

http://www.complaints.com/directory/2004/june/4/15.htm

I am shocked by the way the candy company dealt with me when I tried to make them aware of this over a month ago. Here I am a new customer who placed two orders back to back totalling over $100.00 and they don't even so much as call me or even write me back and offer any type of compassion, acknowledgement of my e-mail or telephone call to them or anything! To me this makes them partially liable when they continue to allow people to place orders with them through their web site knowing full well that there could be a potential breach (and there is one obviously). Burying their heads in the sand isn't going to help anyone least of all them.

I was told by their not so friendly customer service representative who answered the phone that nobody else had called but me when I tried to make them aware of this but earth to company...earth to company....not everyone may have made the connection yet. Many had not even gotten their statements yet and when they do, not everyone may notice this small charge (which is what Sensate is hoping for). Also if they do a lot of online shopping to several different stores they may not have made the connection as to where the breach occurred! I was able to clearly because they were the only new company I had shopped with the first time than when using a card that had been dormant for years to place another order through them, another $10.65 charge appeared from Sensate Technology! It was pretty obvious at that point!

Sensatetech.com is a fake website and this is an illegal company stealing money from people using sites hosted by Freemerchant.Com. If you are looking to your banks to do something don't bother. All they will do is file the paperwork and refund you the $10.65 and issue a new card. They cannot do anything else which is why this company has been able to get away with it as long as they have. They know how to play the system well. You need to contact Freemerchant.Com (DigitalRiver) and the Ventura California Sheriff's Office (I contacted the police department there and they were not as helpful as the sheriff's office was) and tell them what's happened to you. They will probably want you to fax a letter or statement indicating what happened to you and show Sensate Technology's phone number which comes up as an unlisted land line in Ventura, California. These people cost me plenty and I'm furious understandably. I will never shop on a site again that has anything to do with Digital River, FreeMerchant.Com or anything I even remotely smells of them. The scary thing is that they do not say that's who they use until you place an order! One thing I did notice though (and now in hindsight I feel like an idiot), if you look at the sites you used through Freemerchant.Com, they all look the same at the bottom. They have none of those trusted "Hacker safe" or "Verified By Visa" signs or anything. From now on if I do not know the site and they do not display those signs, I will either not use them at all or telephone my orders in. You may also want to ask the person taking your order if all they are going to do is enter it through their website like you could have (some actually operate that way so what's the point than). You may want to not bother ordering if that's the case.

One thing I am very happy about is that I noticed just today that when I google Sensate Technology, my message comes up on Google leading people here! Hallelujah! We may start seeing more people coming forward with their stories! Strength in numbers guys. I'd like to see Sensate Technology have a VERY SPECIAL CHRISTMAS!

Just received my statement today, January 4th.  $9.85 charge from Sensate on December 22nd.  After looking up Sensate on the web and finding this site I called my cc company.  I can't believe with all of the reports of fraud that the cc companies are not up to speed on this.

And to add to it, I have purchased before from the online vendor a few years ago and did not run into this problem so that's why I thought it was safe to buy from them again. After my purchase, I looked at the electronic invoice and the final confirmation page for the order and no mention of Sensate Technology, only Free Merchant. No mention of any additional charge, etc. So that's why I consider this fraud.

I TOO RECIEVED A 10.65 CHARGE FROM SENSATE TECH. ON MY BANK STATEMENT FROM OCTOBER.  I USED AN ONLINE WEB STORE FOR A PURCHASE IN NOVEMBER AND THE CHARGE CAME OUT WITHIN WEEKS.  I DID SOME CHECKING, THE STORE I PURCHASED FROM WAS INDEED ON THE FREEMERCHANT.COM CLIENT LIST.  I CALLED THE STORE AND FREEMERCHANT TO ADVISE THEM OF THE PROBLEM.  A MANAGER FROM FREE MERCHANT ADVISED ME THAT THEY HAD NO KNOWLEDGE OF THE PROBLEM, SO I DIRECTED HIM HERE.  HE ALSO IS SUPPOST TO SEND ME A FORM TO FILL OUT AND SEND BACK TO FREEMERCHANT.COMS FRAUD DEPARTMENT.  I ALSO CALLED THE PHONE COMPANY, BROADWING COMMUNICATIONS FROM SAN FRANCISCO, WHO RUNS THE 805-275-2235 NUMBER WITH LITTLE FINDINGS, JUST THAT VONAGE IS THE PHONE COMPANY WHO IS SELLING THE NUMBER TO THEM. THE NAME AND ADDRESS IS BLOCKED, GO FIGURE, BUT DOES COME BACK TO SOMEWHERE IN VENTURA CENTRAL, CA.

I will call Digital River tomorrow during my lunch hour. Natalie, do you have the number to the Ventura Sheriff's Department and if possible the last name of the detective (or first, I understand if you cannot post it but at least a number would be great). I contacted my card company and they filed a fraud case and will also investigate this matter. Hopefully, our resources partner up to get to the bottom of what Sensate Technology is doing. As an example, I did a rough estimate and if 50 transactions are done at $10.65 daily, and for about 20 days, that's $10,650! And it's probably a lot more. I'll keep you guys up to date with any news.

I balance my checkbook everyday. A charge of $10.65 went in to pending Sunday 11/25 and posted Monday 11/26. I nor my husband could not think of what it might be. Unlike a couple times this happened due to inadvertently clicking on something at the end of an order and all of a sudden you've subsrcribed to a "passbook of savings coupons" for 9.99 a month or to "Find a Classmate.com" for $15.00 a month; with these people I could get a hold of them and cancel the subscriptions without any problem. I'll have to do research back to 9/12 in my e-mail and checkbook to see where I've ordered from because I usually only go to places such as ticket master,amazon barnes and noble and the like, not anything obscure. Like has been said they have you leave a message and don't call back. Oh great! Now they've got my home# and cell#. When I go to their website on their OGM, the page does not appear. My husband googled them but did not go down the whole first page. That's how I've gotten here. Called my bank and they can't do anything but cancel my card and replace it. Don't know if they're going to take it any further. My husband being a Federal Government employee has brought up the FBI page, fbi.gov, and on the left side of the page at the top under the "Contact Us" heading is a choice of "Report Internet Crime." He's done this before when he's had some suspicions with kiddie porn. The local police or sheriff's offices are mainly concerned with tangible crimes i.e.drug busts, homicide, etc. The merchants and Digital River formerly FreeMerchant do not care either. But I bet they'd take notice if the FBI was knocking on their doors to lock their butts up in a federal prison; I live about 1 hour from Leavenworh,KS in Kansas City,MO and would just love to go see them when we all have figured out a way to hack into their prison accounts and get their money! You could go to a local FBI office, but they would only refer it to the National office since the crime is interstate and crosses out of California into many others and maybe to other countries!  I'm filing my report now and will keep you posted on the situation as well as maybe track down the sites I may have been on and let you know. Keep an eye out for these people to be on "America's Most Wanted" or the "Top 10 Most Wanted" on your post office wall! Good work detectives!

I've just been reading the string regardting Sensate Technology and I'm shocked that this company is still able to do what they're doing.  I just got a charge on my debit card for $8.65 (apparently they felt I couldn't afford the $10.65 that seems to be the common dollar value) charged to Sensate.  The scary thing is I don't even remember the last time I purchased anything on line.  How the h!@# they got my card number is beyond me but I certainly didn't buy anything from this company.  I appreciate all of the input here and certainly hope that something can eventually be done to stop this.  Eight bucks isn't a lot in and of itself but if you multiply it by 100,000 or 1,000,000 it begins to be significant.  For now I guess I'll just get a new card and continue to be vigilant.  Thanks again for your information.