844-266-2029

Monday, September 8 2014.

I have called from that number on my Sorenson ntouch videophone, he say it s from E.net LLC security let me know what happen on your computer.  He say don't accept Microsoft when they want to fix with TeamView program on your pc to help fix something. They say they s from E.Net LLC I copy their number on my history phone list. I feel it is not safe , I don't know who they are. so it number 844 266 2029 wrong number then 844 216 2029 phone number. If this serious report , have to call emergency to find who this is ??

Received  a call from Mayas something, I asked for call back number, she said was 1-844-266-2029.

My caller ID showed 307-306-7346  - I checked that number - no number listed.

Explain!!

My father got taken by Mayas thinking his computer was hacked. STAY AWAY FROM THIS COMPANY!!

I got a drop down on my computer saying I had bad stuff on my computer and to call 1-844-266-2029.  It had Microsoft's name on it so I trusted it.  I let the man take over my computer, but I had to pay $160 for a 1-year service.  Now I am worried sick that they may have all my information, passwords, etc.  What should I do now?

Some of the regulars are far more learned about these things than I and they will probably weigh-in soon.  In the meantime you may want to run a malware scan on your computer.  This site talks about some of these problems and makes suggestions for "damage control."

https://blog.malwarebytes.org/tech-support-scams/

You might want to check out Norton or McAfee.  They make some pretty good security software and they may have more suggestions/solutions on their web sites.

Hope this helps.

I suspect you work for they. They are not legit!

These guys are crooks.  They setup a 3 year warranty on my computer.  Then, they called with my original invoice information saying that they are giving me a refund due to losing their contract.  They send a huge amount of money into my account and said it was a server error.  I paid them the difference only to find out that there was no credit to begin with.  They use numbers like unknown, and 214-686-5522. I guy with middle eastern accent name Jim calls.  I could hear background homes.  I had given these guys control in teamviewer and found him trying to trash Norton Antivirus.

With thanks to Slim--registered user here:

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything
5.  Inform your bank and credit card companies
6.  Sign up for credit monitoring, and check the status frequently
7.  You may have to bring the computer to a local repair shop, and tell them the story.
8.  Tell friends what happened, so they can be aware of strange emails from you
9.  Plug in the cables only AFTER all the above have been done
10.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and chance your online account passwords RIGHT NOW.

NOTE:
If your computer set a "Restore Point" while it was infected, any "System Restore" you make will re-infect your computer.  Suggest you delete any potentially infected restore points and avoid setting such restore points until after your computer has been thoroughly cleaned!

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts_rev.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites.
Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

Lesson:
If your computer needs fixing, bring it to a local repair shop

Remember to return here, to 800notes.com, after you look at any of the information at the above sites, either to post more information, or to let us know you avoided the scam or fixed the computer correctly.

The only persons who should be touching your computer is you, your manufacturer, Real Windows support that you have called and/or maybe a real live tech you see face to face! Do not fall for cold calls or pop ups aka scareware.

http://www.ctvnews.ca/sci-tech/experts-warn-o ... ws-10-1.2497682
http://www.sevenforums.com/system-security/289062-csrss-exe-trojan.html
https://en.wikipedia.org/wiki/Client/Server_Runtime_Subsystem
https://support.microsoft.com/en-us/kb/555021

http://www.ndtv.com/india-news/microsoft-sues ... ort-scam-720575
http://www.zdnet.com/article/microsoft-sues-u ... support-outfit/
http://www.computerworld.com/article/2861459/ ... th-lawsuit.html

http://www.ftc.gov/news-events/press-releases ... rt-refund-scams
http://consumerist.com/2014/01/03/that-guy-on ... ably-a-scammer/
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.ftc.gov/opa/2012/10/pecon.shtm
http://www.scamwatch.gov.au/content/index.phtml/itemId/989316
http://www.net-security.org/secworld.php?id=13376

https://www.apple.com/legal/more-resources/phishing/

https://800notes.com/forum/ta-b4c6bd59fca00c1 ... rs-with-lawsuit

http://www.wikihow.com/Get-Rid-of-a-Fake-Anti-Virus-Program-%28Scareware%29

Hello Sir/ Mam
We are from Mayas Services.
If you remember you subscribed technical support services from us in the near past.
This is to inform you that you may or may not have received some calls stating
" We are calling you from Mayas services, there is some error we have to fix or the software we had provided you it is not working now, so please share your screen with us and we will fix that and we will refund you the money in your account."
In this way they will try to take access of your computer and they will ask your banking information.
Then they will try to transfer money from your account through Western Union or any other mode of payment possible.
So please ignore such calls because, We Mayas service never call any of our customers and demand for their banking details. We may give them call for updates for soft wares, security and any update in concern to their computers safety.
Though if you face any issues regarding your desktop or laptop or your cell phone, we are always a call away to help you.
I am sure you have our toll free number?
(According to US UK AUS)
Mayas service is a reputed company, so our rivals with the help of telecom service provider associates are trying their best to spoil our company's image. So if you may receive such calls than please hung up and please inform us on our toll free number.

For further information that how you can save yourself from fraudster we will surely sent you a mail on your email id. Please make it sure that you go through that mail. As it will make you aware of few steps by which you can be a hero in saving your computer and your money.

Kindly confirm your email address please.
For any other query feel free to call us on our toll free number
US/Canada: 1-844-266-2029
Mayas Service GMBH
www.MayasService.com
Email:- Support@mayasservice.com

Why we don't believe you :
On your home page, at the bottom, it says :

=== quote begin :

What people saying

There are many variations of passages of randomised words which don't look even slightly believable. Make sure there isn't anything embarrassing of text.

Alexandra Doe Valencia
MBC Entertainment, www.sitename.com

=== quote end.

The website you gave : www.MayasService.com
was created in August 2014. The IP address is in the US, but the registration by someone with an Indian name using an address Germany.
The whois contact email address is a yahoo email address.

And this is the whois information :
http://whois.domaintools.com/mayasservice.com

mayasservice@yahoo.com   is associated with ~8 domains

Registrant Org          Mayas Service UG is associated with ~3 other domains
Registrar                   PDR LTD. D/B/A PUBLICDOMAINREGISTRY.COM
Dates                        Created on 2014-08-21 - Expires on 2016-08-21 - Updated on 2015-08-11
IP Address                67.23.226.7 - 247 other sites hosted on this server
IP Location               United States - Florida - Orlando - Hostdime.com Inc.
ASN                          United States AS33182 DIMENOC - HostDime.com, Inc.
Whois History           13 records have been archived since 2014-08-21
IP History                  3 changes on 2 unique IP addresses over 1 years
Registrar History       1 registrar
Hosting History         1 change on 2 unique name servers over 1 year
Whois Server            whois.publicdomainregistry.com
Website Title             Computer Support Services - Mayas Service: Call @ 1-844-266-2029

Domain Name:                   MAYASSERVICE.COM
Registrar WHOIS Server:   whois.publicdomainregistry.com
Registrar URL:                   www.publicdomainregistry.com
Registrar:                           PDR Ltd. d/b/a PublicDomainRegistry.com

Registrant Name:                 Ram Naresh Prasad
Registrant Organization:      Mayas Service UG
Registrant Street:                 Neuherbergstrasse 64
Registrant City:                     Munich
Registrant State/Province:   Bayern
Registrant Postal Code:       80937
Registrant Country:              DE
Registrant Phone:                +49.15127572810
Registrant Email:                 mayasservice@yahoo.com

but here's the problem - the URL redirects to another domain : www.mayasservice.co/

which was created in February 2015. The IP address is in the US, but the registration is by someone in India.
The whois contact email address is a hotmail email address.

Email                   singhsachin79@hotmail.com   is associated with ~17 domains
Registrant Org    sachin singh is associated with ~84 other domains
Dates                  Created on 2015-02-27 - Expires on 2016-02-26 - Updated on 2015-05-19
IP Address          160.153.49.102 - 121 other sites hosted on this server
IP Location          United States - Arizona - Scottsdale - Godaddy.com Llc
ASN                     United States AS26496 AS-26496-GO-DADDY-COM-LLC - GoDaddy.com, LLC
Whois History      3 records have been archived since 2015-02-28
Whois Server      whois.nic.co
Website Title       Computer Support Services - Mayas Service: Call @ 1-844-266-2029

Domain Name:                                     MAYASSERVICE.CO
Domain ID:                                           D64951903-CO
Sponsoring Registrar:                          GODADDY.COM, INC.
Registrar URL (registration services):  www.godaddy.com
Variant:                                                MAYASSERVICE.CO
Registrant ID:                                       CR188843846
Registrant Name:                                  sachin singh
Registrant Address1:                            d 265 saurabh vihar
Registrant Address2:                            badarpur
Registrant City:                                     new delhi
Registrant State/Province:                    Delhi
Registrant Postal Code:                       110044
Registrant Country:                               India
Registrant Country Code:                     IN
Registrant Phone Number:                   +91.9278717172
Registrant Email:                                  singhsachin79@hotmail.com

Your home page claims you are :

An Intel Software Partner
A Microsoft Partner - Silver Independent Software Vendor (ISV)
 Microsoft Partner id : 4468866

Please provide the URLs of the webpages that prove this on Intel's website and Microsoft's website.

Then explain why your domain and phone number are listed as scams on the Malwarebytes website :

https://blog.malwarebytes.org/tech-support-scams/

Listed under "URL blacklist (scroll)" :

    hxxp://mayasservice.com
    hxxp://www.mayasservice.com/

Listed under "Phone numbers blacklist (scroll)" :

    1 844 266 2029

I called our phone carrier Verizon.  They GAVE me the number 800-675-8136 in order to contact yahoo to help with an app that wasn't functioning.  I got that mayas company instead and didn't know it at the time.They told me my computer had been hacked by somekoobface virus and I needed to download 2 programs to get rid of the hackers, etc.  Then they gave me the number 844-266-2029 where some guy named Sam was to proceed with the downloads.  I didn't feel right about this so I had geek squad check my computer.  My computer was NEVER HACKED>  DO NOT CALL EITHER OF THESE NUMBERS.  They are imposters!!   Found out from Yahoo that they would never charge any fees for servies,etc and to contact the authorities, which I did.

contact your credit card company and alert them.  This IS fraud

I had precisely the same experience as both Susan and Ahna Nov 21 and 21, 2015, after speaking first with Jason Gill (ext 423) who insisted I was hacked with the Bookface worm.,  Subsequently scans with Microsoft Safety Scanner and with Malwarebytes indicated a complete absence of viruses or worms.  Jason tried to con me with eventsviewer, showing some stopped services indicating I was not protected, and then with run/c:/richard/metstat to show there was a foreign address in the active connections which purportedly confirmed "hacking"  This outsourced Maya service company has level 2 and level 3 technicians who attempt to sell their 1, 3 5 and 7-year computer assistance contracts from $150 to $600 per contract.  The referring companies should be alerted, unless of course they get a kickup from this scam.

For they or for them?  Did you learn English here in illiterate America?

I called this Maya's service thinking I was calling yahoo. Their number was listed as 888-411-1123 under yahoos ad. Yahoo had informed me that someone from Nigeria was trying to get into my email. These people ( all with heavy accents but names like Stephen, Ronnie , David ) convinced me to take their service for 99.99 one time charge . They assured me that they could fix it so no one could get past their blocks. After I gave them my cc number I became scared and asked where the guy was talking from and he said California. I live on the east coast.  I asked what time is it there, he took 30 seconds to answer me ( it was 5 am EST)  he said before answering about the time,"I work the night shift, you know we are open 24/7 stalling. After that I really became concerned and tried to cancel but he told me I couldn't . I was frantic. After I hung up I googled this company and saw their ad that they offered 100% money back gtd. I immediately called my cc company and they said I could not cancel the charge at that time that it was in the pending stage and the receiving company had to do it or I could wait till it went through and dispute it. I asked the cc company where the charge was posted to and they said Germany. Hmmm... I called Maya's back and told them I wanted to take them up on their money back gtd. They talked and talked ( most of it I couldn't understand) then offered me the service for $49.99. And said their technicians had already started to work on my case and they had to be paid. This was an hour after I called. I said no cxl it and either way they were not getting paid because I would dispute the charge. After some waiting "billing" came on the line and wanted a 3 way with my cc company. At that time the charge was cancelled. They look like a ligit business but act very shady and are very persuasive  . Not professional at all. Idk just glad to have my money back.

I was scammed out of $91.99 when I was having issues with my yahoo account they said it was Yahoo tech-support and I could call back Chrissy at extension 425 with any issues. They were trying to upsell me but ended up charging me $91.99 for a six-month support from Mayas Service and even gave me a customer ID number. I've tried calling the number and it is disconnected. They are totally fraudulent took my Social Security number, credit card numbers and passwords to my computer.