844-340-6577

what about banking?

calls and leaves a voicemail message , call back lady answers the phone with no company name.  I really do not have time to be playing on the phone in the course of the day.

SRS is the name of the company

Got a few phone calls from this # and my jusband did also. Stating I was in default on a payday loan from 2011. I have no recollection of this. The payday loan company is Cornerstone. Is this a scam? She asked me to look at my bank statements and call her back.

She also has personal information including my old address, banking account # and past employer.

It is their responsibility to prove to you that the debt exists and is valid, not the other way around.

What should I ask them to do? I dont want to give out my new address. I have never dealt with this before.

A phone call, email or text message from a supposed debt collector is not legally sufficient evidence of debt.

The Fair Debt Collection Practices Act (FDCPA) includes statements such as this:

* Every collector must send you a written “validation notice” telling you how much money you owe within five days after they first contact you. This notice also must include the name of the creditor to whom you owe the money, and how to proceed if you don’t think you owe the money.   ["Written" means snailmailed - US Mail ... not emailed or texted]

Source:
https://www.consumer.ftc.gov/articles/0149-debt-collection

Therefore, if that caller wants you to pay immediately, before you get the written validation notice via snailmail, or if the caller wants payment via green dot, Western Union, or other untraceable means, then the call is definitely not legitimate.

IF you wish to communicate with the supposed collector / creditor, visit  the following page, for example "Action Letters" to snailmail:
http://www.consumerfinance.gov/blog/debtcollection/

If you KNOW you owe no money, or believe the call was from a fake debt collector, please take the time to read this:
http://www.consumer.ftc.gov/articles/0258-fake-debt-collectors

Just got a call from her as well when she answers the phone she gives no company name and then gave me her direct line I looked up srs management and it came up with taco bell ????

They orginally called from 318-639-0236 and left an automated number and ref number.

Thank you! I will call that number back and ask for an offical letter.

Just called the number back to ask for the company name and physical adress. A guy answered and told me the name of the comapany is Recovery Soultions located in New York. . I asked for a physical address and he put me on hold.

Most likely this group:

See:  http://www.cwealth.org/
____________________________

NYS Department of State
Division of Corporations

Entity Information

The information contained in this database is current through February 13, 2015.

Selected Entity Name: SPECIFIC RECOVERY SOLUTIONS LLC
Selected Entity Status Information
Current Entity Name:    SPECIFIC RECOVERY SOLUTIONS LLC
DOS ID #:    4687187
Initial DOS Filing Date:    JANUARY 02, 2015
County:    NIAGARA
Jurisdiction:    NEW YORK
Entity Type:    DOMESTIC LIMITED LIABILITY COMPANY
Current Entity Status:    ACTIVE

Selected Entity Address Information
DOS Process (Address to which DOS will mail process if accepted on behalf of the entity)
SPECIFIC RECOVERY SOLUTIONS LLC
2307 PINE AVENUE
NIAGARA FALLS, NEW YORK, 14301
Registered Agent
NONE

(The address on Pine Avenue is the same address used by Hawthorne Redmond Mediation a non-existent company used to hide the real company.  This group is also connected with Tomco, a company controlled by : Thomas Consigli and    Consigli Wealth Management ,Inc  and  I  suspect used to process payments from the other debt collection operations,  the Consigli interests  controls.
Serious debt scammers.  Don't return their calls.  If you do talk to them,  demand a debt validation letter be sent to you by US mail.  E-mail no good   Otherwise ignore them and block their calls.  Do not have ANY dealings with these people.)

There is a company named "Debt Recovery Solutions" in NY.
Here is a comment posted on the Better Business Bureau site, about them:
"Complaints to the Bureau have alleged that this firm attempted to collect money that was not owed, and that the firm made collection calls in an improper manner. Consumers report that attempts to demonstrate prior settlement of requested balances were ignored by the firm."

So, make sure they send you a legitimate Validation Notice within 5 days of the first phone call.  You do NOT have to ask for the Validation Notice!  It is THEIR responsibility to send it without any request.
Otherwise, they are in violation of FDCPA rules ... and ... you can sue them if you have the time and the money to do so.
(Read all the info in the links I previously posted)

The guy put me on hold for 5 mins, so I hung up and called back. I asked again what their physical address was. I was transferred to a lady who started screamin at me. Told me to never contact them again. She said Cornerstone would contact from now on. I asked for Cornerstone's address and they could not provide that to me. I looked up Cornerstone on the internet and there is no contact information.

CWG -

Yea, as usual, "Recovery Solutions" is too generic a name to assure we identify the correct scammer ... err ... debt collector.
I wonder if "Recovery Solutions" will tell the supposed debtor their NY license number?

Lurkers:
Here is some legal info on debt collection companies / practices in New York:
http://www.ag.ny.gov/debt-settlement/debt-collection-companies

Interesting reading, particularly if you have no debt, or suspect the collector is a scammer.

"Told me to never contact them again. She said Cornerstone would contact from now on. I asked for Cornerstone's address and they could not provide that to me."

Refusal to provide a mailing address or phone number is a sure sign they are running a scam operation:

How can I verify whether or not a debt collector is legitimate?
Here are a few warning signs that could signal a debt collection scam:

The debt collector threatens you. Legitimate debt collectors probably won't claim that they'll have you arrested or claim that they or their employees are law enforcement officers.

The debt collector refuses to give you information about your debt or is trying to collect a debt you do not recognize. You have certain rights to ask a debt collector to verify the debt. You can use this sample letter to request this information. Ask for an explanation in writing before you pay.

The debt collector refuses to give you a mailing address or phone number.

The debt collector asks you for sensitive personal financial information. You should never provide anyone with your personal financial information unless you are sure they're legitimate.
If you think that a caller may be a fake debt collector:

Ask the caller for his or her name, company, street address, telephone number, and professional license number. Many states require debt collectors to be licensed. Check the information the caller provides you with your state officials, or the state in which the debt collector holds a license. If the caller refuses or is unable to provide you with information about his company, or if you can’t verify the information he provides, do not give money to the caller or company.

Tell the caller that you refuse to discuss any debt until you get a written "validation notice." This notice must include:
The amount of the debt
The name of the creditor you owe
A description of certain rights under the federal Fair Debt Collection Practices Act
If a caller refuses to give you all of this information, consider requesting this information in writing or seeking assistance before paying the debt to make sure the debt, and the company, are valid.

Tip: You can consider sending the collector a letter requesting the information by using one of the CFPB's sample letters. You can also submit a complaint to the CFPB or you can contact your state Attorney General’s office.

Do not give the caller personal financial or other sensitive information. Never give out or confirm personal financial or other sensitive information like your bank account, credit card, or Social Security number unless you know the company or person you are talking with is a real debt collector. Scam artists, like fake debt collectors, can use your information to commit identity theft such as:
Charging your existing credit cards
Opening new credit card or checking accounts
Writing fraudulent checks
Taking out loans in your name

Contact your creditor. If the debt is legitimate – but you think the collector may not be – contact your creditor about the calls. Share the information you have about the suspicious calls and find out who, if anyone, the creditor has authorized to collect the debt.

Report the call. Submit a complaint with the CFPB or get in touch with your state Attorney General's office with information about suspicious callers.

Stop speaking with the caller.If nothing else works and you believe the calls are fraudulent, send a letter demanding that the caller stop contacting you, and keep a copy for your files.

Tip: You can use this sample letter to write a letter demanding the debt collector stop contacting you. By law, real debt collectors must stop calling you if you ask them to in writing.

Tip: If you're having trouble with debt collection, you can submit a complaint with the CFPB online or by calling (855) 411-CFPB (2372).

http://www.consumerfinance.gov/

Same here got a call from this number around 9:30 am stating that a bank transaction in my name could affect my bank account, it was electronic and even said my name with case number, but this smells like a scam.

My dad received a phone call from the same number and he was told to have me call them. I haven't gave my dads number out. They haven't tried to call me. Once I called them, they transferred me to a Rod Coleman and I asked where he was calling from and he said was calling from Srs Recovery Solutions.  I have been down this road before and I have talked to a detective and he told me to ask them for there address and never give out a debit or credit card number. And have them send you a letter and only send them a money order. When I asked for a address, he wouldn't give me one and he said they don't take money orders and need payment right away.  He said he could send me a email showing it was a legit company. Hopefully its all a scam. I didn't give them any info.

I have reported their number to the BBB and the FTC. I spoke with my local sheriff department and they agreed that it sounded like a scam.

I did the same thing.