844-530-1100

This company uses the fear tactic where a health care office is listed as "retail" and are paying 30% more than they should to process transactions. They'll try and use the scare tactic to get a copy of your merchant processing statement then have you sign a form which is actually a merchant agreement. I attempted to find out who their acquiring bank was and they refused to give me any answer. Do NOT give them a statement and tell them to put you on their do not call list and threaten retaliation if they call again. They claim to be Visa/MasterCard Health Care Processing which isn't an actual company. After some digging around it appears they are Retriever MSP which is the NPC payment processor. They appear to be acting as an independent office or sub-ISO. Again, do NOT provide them with any form of documentation.

If anyone has fallen victim to these scumbags reply to this thread with any contact information you have. Include their Acquiring bank if you can so they can be alerted and hopefully hit them with a hefty fine for using fear tactics to acquire business.

Thank you for the warning.  They called our office using the same tactics.  They claim to the exclusive processor for Vis/Master Card Health Care Processing.

Thank you for this warning. They just called our office and wanted to send some one out next week to get us to sign some documents. My coworker if she thought it sounded fishy so I told the lady I didn't want to schedule anything (she wanted to set an appointment for someone to come by) and I would pass her info to the doctor because everything goes through him. They also said they were with Visa/Mastercard Health Proccessing and her name was Tiqua. She didn't threaten anything but I wouldn't be surprised if they did when they call back.

No problem. You can even confirm with your current payment processor that your account's SIC code is 8011 which is for Medical offices. 5661 is the SIC for retail.

- Same reply I said with Katie above-

No problem. You can even confirm with your current payment processor that your account's SIC code is 8011 which is for Medical offices. 5661 is the SIC for retail.

katie called and was extremely pushy. insisted on talking to the administrative staff in charge. she then commanded me to  write down a list of 4 items: the following: Promises??  1 reduce rates 10-30%  2) 100% charge back  3) make charges 6 different ways  4 ) all non constituded fees eliminated..   she wanted to set up an appointment on her terms. she was curt and abrasive. not doing business with anyone like that!!!! dealing with them would be a TOTAL nightmare!!!  BEWARE!!!

annoying, especially a lady name Katie, she wouldn't hang up the phone and keep pushing for an appointment.  Pain in the ass just talking to her.  Imagine how would it be if I do business with her.