8447438738

Froze my computer and actually spoke loudly that my computer was infected with something and to call this number immediately. Foolishly I did and then hung up but they called me back and wanted a credit card to remove the "malware"

everything everyone else is saying but I am not able to quit safari or trash it so I can't do anything. Any suggestions?

I called theese a$$holes about 75 times today this is so fun, and yes they trying to get remote access to f0rk""yalll!
They wouldn't give me their company name the guy who answered the phone was of some ethnical call center type personality very polite but he still wouldn't give me his name either .

Had a big warning on my laptop this morning that I had a serious Malware virus.

I did call the 844-743-8738 # and got suspicious quickly, so said I would just call Apple.

Then I Googled the phone number and found this site.  Followed the instructions given and all seems well, but will still bring the laptop to my local trusted repair shop to make certain.

did same.. hung up on them as figured it was a scam..

My wife got this popup when she accidentally went to www.leapfro.com instead of www.leapfrog.com  Froze Safari and she called the phone number  They claimed to be from Apple and tried to direct her to the website "www.tviewer.com"  to "fix" the problem, but my wife wised up and asked how they could prove they were from Apple. He gave her an "employee ID number" and the name of his "supervisor" and told her to call back the same suspicious phone number asking for the supervisor. Thank god she figured it out and hung up before any damage was done. We called Apple support just in case and they confirmed this is a scam.

Thank you

They wanted $399.00 from me to fix problem.
They are very good scammers . I gave them access also, but did not give them any money.

I was browsing on Safari when I was directed to a page that said Secure Connection Failed. There was also an additional popup from "macsecuritys.com" that read "Critical Security Warning! Your System is infected with a malicious award attack. Please contact tech support at 1-844-743-8738 to resolve any potential threats to your personal and financial information, which was being tracked by suspicious connection. And so on..." I then called the number and spoke with a foreign woman who gave very little information other than insisting she was a tech support representative for apple. She then instructed me to download software to diagnose my problem. She was very short and rude and I eventually insisted on being transferred to her superior. He, also had a foreign accent, claimed his name was Mike and was even more rude. When I asked him when any questions he would just respond saying he wasn't a magician and I'd be foolish to take it into the mac store being my connection would be lost and they would charge me for the services. I eventually hung up and called apple support who confirmed it was a scam and no damage had been done to my laptop.

Try clicking on the apple image (upper left corner) and then on Force Quit, and select safari from that list, then follow the steps to force quit safari. At least that's what worked for me.

Same, message said infected, called and they asked me to forcequit, turn on with shift key held, did fix my prob, but transfered me to a another one who asked for total of almost $1,000 to fix, I said no, and we said bye.  Hope my laptop is okay!!!  They claimed they are from Premium Tech Support.

Screen froze on Safari. Noticed the misspelling of adware (adward) and called the number anyway. Not satisfied. Hung up found this site on my laptop. Follow the advice noted here. Thanks folks.  Keep up the good work.

Thanks for the advice - I followed the steps and everything seems fine.  I'm very glad I searched the number and saw this posting before calling!!!

Scam! They were nice at first, then got very rude and hung up when I asked for a name or a company.

Thi sis a ransom virus and if you call Apple tech they will help you fix it fo rfree.

Thi sis a ranson virus and if you call Apple Tech they will fix it for you.  They did mine.

shill alert!

Pop up add said I had a virus. I do not have an apple product it came up on my Kindle. I called the number like a fool and hung up when I heard all the noise in the background and an Indian accent. First clue should have been the fact they answered on the first ring.

Similar happened to me.  ALso in India but a man.  I did not allow access to my computer though and he in sited.  I hung up!

you need to Force Quit Safari.  On the apple on the top look for Force Quit, highlight Safari and then force quit it.  It will work again, but do not call these scammers