855-462-3833

Hi Suzie.  The number that called me was 407-367-5718....Loyal Financial.  And the call back number they gave me for them is 855-581-9821.  I guess they change the numbers.  This happened to you in Jan. and now to me in Nov.  what have you been able to do to get rid of them?  Thanks....  read my entry below.

received unwanted call 11-20-12 @ 12:10 PM

I reported them to Florida Attorney General, this is her reply:
Florida Attorney General Pam Bondi received your email regarding your
concerns with Account Management Assistant. Attorney General Bondi asked
that I respond.

The Attorney General's Office is concerned with all potentially unfair and
deceptive trade practices. Our office uses complaints such as yours to
identify patterns of questionable business activities which may indicate
the need for formal investigation or action by our office to protect the
broad public interest. I am forwarding your correspondence to the Attorney
General's Economic Crime section for review. What action, if any, this
office may take is unknown at this time. However, our office does not
generally mediate individual consumer complaints, and we are not at
liberty to give legal opinions or advice to private individuals or
businesses. I hope the following information proves helpful.

Please review the following information on credit repair services and
scams:

http://myfloridalegal.com/pages.nsf/Main/8C5B ... C2004D3252!Open

http://www.ftc.gov/ro/chro/credit.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre13.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt097.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre03.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre21.shtm

To file an individual complaint at the state level, please contact the
Florida Department of Agriculture and Consumer Services, Division of
Consumer Services (DACS). The DACS is the clearinghouse for consumer
complaints and assist individual consumers. For further information you
may contact DACS at:

Florida Department of Agriculture and Consumer Services
Division of Consumer Services
2005 Apalachee Parkway
Tallahassee, Florida 32399
Telephone: (850) 410-3800
Toll-free within Florida: (800) 435-7352
Website: http://www.800helpfla.com

You may also wish to address your concerns to the following consumer
organizations:

Better Business Bureau of Central Florida (serving Winter Park, Orlando,
Altamonte Springs areas)
Phone: (407) 621-3300
(800) 275-6614 (toll-free in FL only)
Email: info@centralflorida.bbb.org
Website: http://centralflorida.bbb.org/

Orange County Consumer Fraud Unit
Phone: (407) 836-2490
Email: fraudhelp@sao9.org
Website: http://www.orangecountyfl.net/?tabid=1098

Finally, Florida's Deceptive and Unfair Trade Practices Act provides
individuals with a private remedy to bring an action for damages,
attorney's fees and court costs. Please consult a private attorney if you
need any legal guidance. If you need help finding a lawyer, The Florida
Bar offers a Lawyer Referral Service toll-free at (800) 342-8060.

Thank you for taking the time to make our office aware of your concerns.
We will retain your information in our consumer files.

Sincerely,

George Martin
Office of Citizen Services
Florida Attorney General's Office
PL-01, The Capitol
Tallahassee, Florida 32399-1050
Telephone: (850) 414-3990
Toll-free within Florida: (866) 966-7226
Website: www.myfloridalegal.com

And guess who has no life and is reading all of the BS....Stove calling the Kettle
Black..

Same thing is happening to me. They use phone numbers: 1-855-581-9821, 1-417-800-2301 and 1-407-367-5718.  I called my bank and they stopped payment and are investigating. I reported them to Florida Attorney General, this is her reply:

Florida Attorney General Pam Bondi received your email regarding your
concerns with Account Management Assistant. Attorney General Bondi asked
that I respond.

The Attorney General's Office is concerned with all potentially unfair and
deceptive trade practices. Our office uses complaints such as yours to
identify patterns of questionable business activities which may indicate
the need for formal investigation or action by our office to protect the
broad public interest. I am forwarding your correspondence to the Attorney
General's Economic Crime section for review. What action, if any, this
office may take is unknown at this time. However, our office does not
generally mediate individual consumer complaints, and we are not at
liberty to give legal opinions or advice to private individuals or
businesses. I hope the following information proves helpful.

Please review the following information on credit repair services and
scams:

http://myfloridalegal.com/pages.nsf/Main/8C5B ... C2004D3252!Open

http://www.ftc.gov/ro/chro/credit.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre13.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt097.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre03.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre21.shtm

To file an individual complaint at the state level, please contact the
Florida Department of Agriculture and Consumer Services, Division of
Consumer Services (DACS). The DACS is the clearinghouse for consumer
complaints and assist individual consumers. For further information you
may contact DACS at:

Florida Department of Agriculture and Consumer Services
Division of Consumer Services
2005 Apalachee Parkway
Tallahassee, Florida 32399
Telephone: (850) 410-3800
Toll-free within Florida: (800) 435-7352
Website: http://www.800helpfla.com

You may also wish to address your concerns to the following consumer
organizations:

Better Business Bureau of Central Florida (serving Winter Park, Orlando,
Altamonte Springs areas)
Phone: (407) 621-3300
(800) 275-6614 (toll-free in FL only)
Email: info@centralflorida.bbb.org
Website: http://centralflorida.bbb.org/

Orange County Consumer Fraud Unit
Phone: (407) 836-2490
Email: fraudhelp@sao9.org
Website: http://www.orangecountyfl.net/?tabid=1098

Finally, Florida's Deceptive and Unfair Trade Practices Act provides
individuals with a private remedy to bring an action for damages,
attorney's fees and court costs. Please consult a private attorney if you
need any legal guidance. If you need help finding a lawyer, The Florida
Bar offers a Lawyer Referral Service toll-free at (800) 342-8060.

Thank you for taking the time to make our office aware of your concerns.
We will retain your information in our consumer files.

Sincerely,

George Martin
Office of Citizen Services
Florida Attorney General's Office
PL-01, The Capitol
Tallahassee, Florida 32399-1050
Telephone: (850) 414-3990
Toll-free within Florida: (866) 966-7226
Website: www.myfloridalegal.com

What happen with the investigation?

I have, try 855-581-9821. I had my bank stop payment yesterday and file a fraud claim with them and the BBB of Orlando. I also change my credit card and checking account number. They got me too, but I'm fighting back!

They never followed thru with there end of the deal (transfer balances) but they've made off with my 798.00 so far ! been fighting them since march to get my money back ! I'm at my wit's end !! I have just opened a case with my discover card ! Praying they can get this resolved !!!

I have been calling them at that no. since March 2012 I gotten thru many times only to be given the run around ! But I have EVERY call documented and now I'm having Discover open a case, so hoping that they can get this resolved ! Wish I could afford a lawyer ! maybe we all need to get a action lawsuit going ! God I hate Theives !!

Ron
What tipped you off that it was a scam.  Did they not provide the service they promised? Do you remember who you spoke with?

Hey folks,

I write a consumer column for the New York Times, called the Haggler. My name is David Segal.

You can read a collection of my columns here:

http://topics.nytimes.com/topics/reference/ti ... egal/index.html

If you were taken by Accounts Management Assistance, I'd like to hear from you. And try to get your money back.

Please write to me at haggler@nytimes.com

Thanks,

David

this company continues to call even after repeated requests not to call me.  I have never (nor do I ever intend to) do any business with them,

I just got off the phone with a company that has called me 12 times in the last 2 weeks, I ignored the calls and of course they did not leave a message, but got so sick of them I finally answered.  They told me they could get my credit card interest rates down dramactically.  They first asked for my credit card numbers which, (through a lot of trusting the worst people in the world, I've come to learn the hard way that when someone calls you, or if you respond to an infomercial or some deal to good to be true, and after giving your credit card information for something you think you are purchasing for 2 - 5 dollars, you find out...lets see, the worst was something advertised for $2,99 and after they got my card, I was billed 3 monthly fees of $39.00 each they claimed was "shipping and handling"...finally got my bank to fight it, took six months), anyway, wouldn't give out my credit card numbers, though they did assure me this would cost me nothing, it was a government service they were required to provide so that they could prevent the banks from ripping us off!!!  They told me to find my bills and they could get info from them and they would call back.  They did, from a different number, the caller ID said "Loyal Financial", but they said they were from "AMA "Account Management Assistance".  I asked for a phone number that I could reach them at, they said they didn't have one, I asked for an address, they said they weren't allowed to give it out, I asked for a website, they said that since the government changes it's rules so often, they would have to change their website so often they chose not to have a website, so after the phone caller got a supervisor, who assured me she would never rip me off, I again asked for a phone number and name, she said she couldn't give it out, so I said "then neither can I give my credit card numbers out...she slamed the phone down!  Well...I believe it IS a scam...you think soooo! :)  Phone number was (407) 367-5718.

These lying freaks can't take a return call. They can't lower crap. They need to lower themselves into a tank filled with Toxic waste.

I receive a call from this companie 2 times a day every day, even after asking them many times to remove my number from their list.
This is a scam, they never give their name or their companie name , just ask for your information.
Stupid poeple, it is very frustrating.

**** HELLO EVERYBODY *****

IT'S TIME TO TAKE A STRONG PRO-ACTIVE EFFORT TO GET THIS SCAM OPERATION NAMED ACCOUNT MANAGEMENT ASSISTANCE (AMA) BASED IN ORLANDO, FLORIDA TO
GET THEM *** SHUT DOWN *** PERMANENTLY.

HAS ANYONE REPORTED THEIR SCAM EXPERIENCE WITH AMA TO ANY PRO-ACTIVE TYPE CONSUMER WEBSITE LINKS ??

***** ANY LUCK TO GET YOUR MONEY BACK ??? *****

WE NEED TO GET THIS SCAM OPERATION BASED OUT OF ORLANDO, FLORIDA ***SHUT DOWN *** PERMANENTLY BEFORE THEY DO MORE DAMAGE.

BELOW IS SUMMARY LIST OF HELPFUL WEBSITE LINKS TO SUBMIT YOUR COMPLAINT TO.

SUBMIT YOUR COMPLAINTS TO:

Florida Attorney General
Complaint Form
http://myfloridalegal.com/Contact.nsf/Contact

Federal Trade Commission (FTC)
Complaint Form
https://complaints.donotcall.gov  

Florida Department of Agriculture & Consumer Services
Division of Consumer Services (DACS)
http://www.800helpfla.com/complnt.html
NOTE:
To file an individual complaint at the state level, please contact the FDACS. The FDACS is the clearinghouse for Consumer Complaints and they assist individual consumers. For more info
you may contact DACS at:

Florida Department of Agriculture and Consumer Services
Division of Consumer Services
2005 Apalachee Parkway
Tallahassee, Florida 32399
Telephone: (850) 410-3800
Toll-free within Florida: (800) 435-7352
Website: http://www.800helpfla.com

CONSUMER ORGANIZATIONS - SUBMIT YOUR COMPLAINT:

Better Business Bureau of Central Florida (serving Winter Park, Orlando,
Altamonte Springs areas)
Phone: (407) 621-3300
(800) 275-6614 (toll-free in FL only)
Email: info@centralflorida.bbb.org
Website: http://centralflorida.bbb.org/

Orange County Consumer Fraud Unit
Phone: (407) 836-2490
Email: fraudhelp@sao9.org
Website: http://www.orangecountyfl.net/?tabid=1098

INFO ON CREDIT REPAIR SERVICES AND SCAMS:

http://myfloridalegal.com/pages.nsf/Main/8C5B ... C2004D3252!Open
http://www.ftc.gov/ro/chro/credit.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre13.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/alerts/alt097.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre03.shtm
http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre21.shtm

OUR VOICES NEED TO BE HEARD IN QUANTITY - NOT JUST FROM ONE OR TWO PERSONS !!
GOOD LUCK EVERYBODY !!

I received a call this morning not from the above numbersss, but  same compaany. The call came from 417/800-2363. Just like most of the complaints, I spoke with one person who asked some questions, and when she was comfortable that I was interested (which I was  not but wanted to see how far this would go) she connected with someone who claimed to be a supervisor. When I started asking her questions about her company she became quite annoyed. I let her know that I do Credit Counseling and fully understand what they were trying to offer. At some pointt I realized I was talking to myself as she hung up on me. I'm sure this is a scam if ever there was one.

The information contained here appeared in the column "The Haggler", NY Times 02/24/2013 page BU 6, "Calling Out the Robocaller" by David Segal.

The caller offers to reduce your credit card debt. The company goes by the names "Account Management Assistance", "Your Financial Ladder", and "Economic Progress, Inc." It is owned by Tony and Brenda Helfenstine, 1760 Sundance Drive, St. Cloud, FL 34771-7929. Your Financial Ladder is officially located at P.O. Box 721382, Orlando, FL.

For a Better Business Bureau report on Your Financial Ladder go to: "http://www.bbb.org/central-florida/business-r ... ndo-fl-90137298".

For a Better Business Bureau report on Economic Progress, Inc. go to:"http://www.bbb.org/central-florida/business-r ... oud-fl-90142392"

To file complaints go to:
"http://www.donotcall.gov"
"http://esupport.fcc.gov/complaints.htm"
"https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en"

Go to this site to sign an online petition to stop telemarketing:
"http://wh.gov/pJ8s".

Company troll

Yet another company troll