855-972-8702

I called this number, it came up on a pop up saying i was having security issues on my computer, the man pretended to be tech support and then accessed all my files putting a bunch of viruses on my computer!

Up comes a popup message saying your Mac or PC is infected with a virus, and it tells you to call a toll free number to get it removed. When you call their number they sound like professional support and ask you to do a remote session so they can “fix” your machine.  If you are gullible enough to follow their instructions, they then take over your machine and install viruses on it.  I refused to do a remote session and asked for the name of the company.  Was told it is Get Live, 1317 Westford Lane, Cenoga Park, CA 13917.  The zip code is bogus.  Hope they catch these scammers.

Hi, those guys are amazing! They used 4 chapters of my psychology class in less than 10 minutes of conversation, and almost convinced me... to invite them as speakers in my negotiation/persuasion class. They are the best scammers ever!!! Call just to listen but please DO NOT FOLLOW THE INSTRUCTIONS.

Guys, please start a legal company, with all that knowledge you can make legal & scalable revenues, please stop wasting your time with that crap.

I had a pop-up come up on my screen saying for me to call this number because my computer was infected with a virus. It even had the pop-up in my search engine. These people pretended to be a part of the Microsoft company and that a Microsoft firewall told me that my computer was infected, which is why the number was telling me to call this number pretending to be Microsoft. I was told to click my windows button on the keyboard and a letter and a small tech chat box popped up on my computer. They then could go through all of my files supposedly taking all the infections out of my computer. I was also transferred to Yoda Care in the midst of this because I was told that Microsoft had them do the technical support for them. I also ended up purchasing a two year plan for network protection for 169.00. I am currently working on getting my money back. If it pops up on your computer don't call the number. It seems really legitimate, but I called Microsoft by their number online to make sure it was them I talked with yesterday, and they said it was a scam, and my computer is probably more infected. Don't be scammed like me!

You should disconnect your computer immediately and stay off the internet until you learn how to use it safely. Your computer certainly is infected and needs to be professionally fixed, but frankly your infected computer is the least of your problems.

First, you obviously don't know the simple techniques to prevent pop-ups. Second, you obviously don't know that all random pop-ups are from bad players. And third you let obvious scammers, using a well-publicized trick, steal your money. You're a scammer's wet dream.

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised the ID
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything
5.  Inform your bank and credit card companies
6.  Sign up for credit monitoring, and check the status frequently
7.  You may have to bring the computer to a local repair shop, and tell them the story.
8.  Tell friends what happened, so they can be aware of strange emails from you
9.  Plug in the computer only AFTER all the above have been done
10.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and chance your online account passwords RIGHT NOW.

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts_rev.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people to tell them their computers need fixing!
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

Remember to return here, to 800notes.com, after you look at any of the information at the above sites, either to post more information, or to let us know you avoided the scam or fixed the computer correctly.

I started experiencing pop-ups during the past one week period.  The pop-ups came up automatically when I select a secondary level of selection such as "Read more" or by selecting an inner-subject-tab within a given webaddress.  I have called the numbers provided to correct the alleged "virus in your computer" situation.  The numbers I have called to get to the source of who is committing this extortion were 855-972-8702 and 844-802-2085.  Calling both numbers are initially answered by a taped message that the call is taped for quality assurance and monitoring.  The names of the individuals who then answered the calls were Peter, Trevor and John.  The fourth call was received by an Indian-accented individual, possibly Manish. Peter's voice sounded like John's.  Peter's voice also sounded like Manish.  Whatever the situation I believe these indivduals deliberately infected my computer.  How this was done, I do not know.  I asked for a store front so that I could take my computer to have them fix it while I waited. They hung up on all four calls when I asked who they were and why did they infect my computer. The FTC and Microsoft need to be contacted on this matter becuase this group will take unwitting-and-innocent people for their money in the amount of $99.00 for a one-time fix and $299.00 for an extensive fix. This group belongs in a five lettered place,     behind B_ _RS.

I just got this on my system two days ago.  My spyware program has not been able to get rid of it.  I also installed an additional mall ware program and it has not been able to get rid of it.  Has anyone had any luck getting rid of it?

How do I get the pop-ups off my computer.

Pull the plug. Disconnect battery if laptop. Grow up. Resume using computers when your brain is better developed.

MiMi- If you use a PC (not a Mac) and are using Internet Explorer left-click on 'tools' (little cog on the top right) then go down to 'internet options'. When another window opens click the 'privacy' tab. Make sure that 'Turn on pop-up blocker' has a little tick mark in the box. Then click 'apply' & 'OK'. Make sure you have good antivirus software & keep it up to date.
  What I would really suggest is that you use 'Firebox' web browser & then add 'adblock plus' & 'ghostery'. Both are extentions for Firefox. I'd suggest the 'Chrome' web browser but ghostery doesn't seem to work as well in it.

Same as the others. Had been experiencing relentless pop ups when this number and alert showed up saying I was at risk. I turned the computer off asap

With thanks to Slim--

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything
5.  Inform your bank and credit card companies
6.  Sign up for credit monitoring, and check the status frequently
7.  You may have to bring the computer to a local repair shop, and tell them the story.
8.  Tell friends what happened, so they can be aware of strange emails from you
9.  Plug in the cables only AFTER all the above have been done
10.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and chance your online account passwords RIGHT NOW.

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts_rev.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites.
Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

Lesson:
If your computer needs fixing, bring it to a local repair shop

Remember to return here, to 800notes.com, after you look at any of the information at the above sites, either to post more information, or to let us know you avoided the scam or fixed the computer correctly.

the same thing happened to me on a brand new PC...paid 169;00...they are scams...reported them to BBB.  Have heard nothing so far...Took PC back to store and told them it was defected..Have a new one now...These guys are bad news...Report them..

try unplugging your PC

Had the same thing happen - pop-up, gullible user responded, allowed remote takeover, was asked for $135 to fix.  User then realized this was a scam and ended the call.  The company said they are Yodacare.  They have a legit-looking website.  Sad thing is, they are not doing anything illegal, because the user is "agreeing" to whatever they are suggesting.  However, their ethics are sub-human and they deserve to rot in hell.  Lousy scum.

Forgot to say - computer checked out fine after the remote session.  Ran malwarebytes and other scans.  No new installed programs.  No new services.  Had the user change their password, though - the least anyone should do (incase they manage to copy the encrypted password hash from your machine so they can then attempt to crack it at their leisure and come back at your PC or network).

The same  thing  happened to me. Only I'm  out  $475. I'm  working with the  credit card  company  to get  my  money back
.were you able to get the  money  back?

Has any one received their money back from these pop up scams? If so please share how. Screwed in Tx.😡

Too late Amanda, I did the same thing, I'm the gullible one out here!!! I went along with them, they said they worked for Microsoft and the yoga tech said was out of New York, I could kick myself if I could reach that far, so stupid. I called banking ref to cc charge, talked to great guy., said wasn't fraud because gave them my info. So I called1 855-370-3449 req to speak to tech doing service. Run around. Told person cancel service and refund 269.99 a sap. Said would be about 48 hours. All I can say should have know better, listen to my gut feeling. Be damn to them😣