866-268-7764

Suspicious call claiming that I have a claim against me..........no business name listed ........My husband thinks its Identity theft. They notified me that I have a claim against me in a message?  Never said anything about what it is regarding and want my work info and home address........ One phone number says its the department of investigation which doesnt even exist.

Got two calls from this unknown number to my mobile phone, I did not answer, they left that phone number and a claim number, Message was not clear  I could not make out anything else other than the claim number and the phone number

A couple of people I know got calls one in Florida and one here saying the same thing but I don't know who those people are. I figure if you actually do owe money they should already have all the information anyway. It really doesn't make sense. Plus, I got a call from another number today but they didn't even leave a message. Why would they call my family members and tell them this stuff but not me? Makes me a little concerned.

Please do file reports with the FBI, your state attorney general and Department Of Justice,FTC & FCC..

http://www.ic3.gov/default.aspx
http://www.fbi.gov/
https://www.ftccomplaintassistant.gov/#&panel1-1
https://esupport.fcc.gov/ccmsforms/form1088.action
http://www.consumerfinance.gov/complaint/

Also read up on the laws and your rights:

http://www.ftc.gov/os/statutes/fdcpajump.shtm
http://www.consumerfinance.gov/askcfpb/search ...
http://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf

And see:

https://800notes.com/forum/ta-86217073a9c8dad ... 077595690349410
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http://www.consumer.ftc.gov/articles/0258-fake-debt-collectors
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http://www.deadiversion.usdoj.gov/pubs/pressreleases/extortion_scam.htm
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https://800notes.com/arts/Jb8EW-eDhQA/harassi ... ou-need-to-know
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Section 809 of the FDCPA http://www.ftc.gov/bcp/edu/pubs/consumer/credit/cre27.pdf requires 3rd-party debt collectors to give debtors written notice of debt (the key word is *shall*) :
"§ 809. Validation of debts
(a) Within five days after the initial communication with a consumer in connection with the collection of any debt, a debt collector shall, unless the following information is contained in the initial communication or the consumer has paid the debt, send the consumer a written notice containing—
(1) the amount of the debt;
(2) the name of the creditor to whom the debt is owed;
(3) a statement that unless the consumer, within thirty days after receipt of the notice, disputes the validity of the debt, or any portion thereof, the debt will be assumed to be valid by the debt collector;
(4) a statement that if the consumer notifies the debt collector in writing within the thirty-day period that the debt, or any portion thereof, is disputed, the debt collector will obtain verification of the debt or a copy of a judgment against the consumer and a copy of such verification or judgment will be mailed to the consumer by the debt collector; and
(5) a statement that, upon the consumer’s written request within the thirty-day period, the debt collector will provide the consumer with the name and address of the original creditor, if different from the current creditor."
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A Collection Agent May Not…

Here are the top 11 actions prohibited by the The Fair Debt Collection Practices Act:

Misrepresent Him or Herself

  A debt collector may not misrepresent himself as an attorney or law enforcement officer.

Use the Telephone to Annoy or Harass

  A collection agent may not cause a telephone to ring or engage any person in telephone conversation repeatedly or continuously with an intent to annoy, abuse, or harass anyone at the called number.

Threaten Arrest or Lawsuit

  A collection agent may not threaten a consumer with arrest. It may not threaten legal action that is either not permitted or not actually contemplated. In other words, a the threat of a lawsuit may be an empty one.

Use Abusive or Threatening Language

  A debt collector may no use abusive or profane language in the course of communication related to the debt.

Publish a Bad Debt List

  Publishing the consumer’s name or address on a "bad debt" list is prohibited.

Contact By Embarrassing Media

  A debt collector may not communicate with a consumer by post card. It may not use any language or symbol, other than the debt collector’s address, on any envelope when communicating with a consumer by use of the mails or by telegram. A debt collector may use its business name if such name does not indicate it is in the debt collection business.

Contact a Consumer at Work

  A collection agent may not communicate with consumers at their place of employment after being told this is unacceptable or prohibited by the employer.

Seek Unjustifiable Amounts

  A debt collector may not demand any amounts not permitted under an applicable contract or as provided under law.

Contact a Consumer Represented by an Attorney

  A collection agent may not contact a consumer after it learns the consumer is represented by a lawyer.

Communicate With a Consumer After Receiving a Validation Request

  If a consumer sends a written §1692g response within 30 days, the collection agent may not communicate with the consumer until it mails the consumer the requested verification of original creditor's name and address.

Communicate With Third Parties

  A debt collector may not reveal or discuss the nature of a consumer’s debts with third parties other than the consumer’s spouse or attorney. A collection agent may contact neighbors or co-workers only to obtain location information. It may contact a third party again if it has reason to believe the information the party provided previously is false.

Bills.com FDCPA FAQ

Below are questions Bills.com readers ask frequently:

Can a Collection Agent Call My Cell Phone?

  Yes. However, if you tell the debt collector it may not use that number because it is a cell phone, it may not contact you again at that number.

I Keep Receiving Dozens of Calls From Collection Agents. Is That Legal?

  No. Unscrupulous collection agents will use "block parties" or "office parties" where they contact a consumer, multiple neighbors, or co-workers telling them they need to reach the consumer on an urgent matter. This is not permitted under the FDCPA.

A Collector Says I Will Be Arrested if I Do Not Pay

  This was a true statement before the US Civil War, but has not been true since. People may be arrested if an aggressive judge files a bench warrant for a person who does not appear at a hearing relating to a lawsuit regarding a debt. However, in that case, the offense is the failure to respond to a court order, and not the existence of the debt. As stated above, it is illegal under the FDCPA to threaten a consumer with arrest if the consumer does not pay the debt.

Harrassing phone calls to my job

This number called my fathers phone number and asked for my wife, they told him they couldn't process her order because of charges against her and she needed to get a hold of them immediately to update her payment information to process her order. This made no sense at all and he didn't give them any info...trolls

The Federal Trade Commission (FTC), the nation's consumer protection agency, is warning consumers to be on the alert for scam artists posing as debt collectors. It may be hard to tell the difference between a legitimate debt collector and a fake one. Sometimes a fake collector may even have some of your personal information, like a bank account number. A caller may be a fake debt collector if he:

•is seeking payment on a debt for a loan you do not recognize;
•refuses to give you a mailing address or phone number;
•asks you for personal financial or sensitive information; or
•exerts high pressure to try to scare you into paying, such as threatening to have you arrested or to report you to a law enforcement agency.

If you think that a caller may be a fake debt collector:

•Ask the caller for his name, company, street address, and telephone number. Tell the caller that you refuse to discuss any debt until you get a written "validation notice." The notice must include the amount of the debt, the name of the creditor you owe, and your rights under the federal Fair Debt Collection Practices Act.
If a caller refuses to give you all of this information, do not pay! Paying a fake debt collector will not always make them go away. They may make up another debt to try to get more money from you.•Stop speaking with the caller. If you have the caller's address, send a letter demanding that the caller stop contacting you, and keep a copy for your files. By law, real debt collectors must stop calling you if you ask them to in writing.
•Do not give the caller personal financial or other sensitive information. Never give out or confirm personal financial or other sensitive information like your bank account, credit card, or Social Security number unless you know whom you're dealing with. Scam artists, like fake debt collectors, can use your information to commit identity theft – charging your existing credit cards, opening new credit card, checking, or savings accounts, writing fraudulent checks, or taking out loans in your name.
•Contact your creditor. If the debt is legitimate – but you think the collector may not be – contact your creditor about the calls. Share the information you have about the suspicious calls and find out who, if anyone, the creditor has authorized to collect the debt.
•Report the call. Contact the FTC and your state Attorney General's office with information about suspicious callers. Many states have their own debt collection laws in addition to the federal FDCPA. Your Attorney General's office can help you determine your rights under your state's law.

http://www.consumer.ftc.gov/articles/0258-fake-debt-collectors

Same threatening calls to cell work to human resources to boss to anyone she can find to speak to.  Maria Perez anyone she talks to she gives a number that says investigations but does not take calls.  She gives this 866 number for you to call back.    This 866 number goes to GLOBAL they do not know her.  They outsources calls.  All too suspecisous.  She threatens arrest and only wants my address.  I refuse to give address she just keeps calling and calling I hang up she calls right back.  Leaves me msgs and my boss msgs.  Be aware.

Thank you all for this very important information. They called today and basically said someone would be serving me so if that is the case then I will wait and see and deal with it then. You have to be careful out there and I am not stupid enough to give out my bank information even if I do owe money to someone out there. I will deal with them directly. Once again thank you.

My boyfriend got a call today saying he was being served. Left claim number and this 866 number as well. So is it a scam? They also left the same voicemail message to both his sisters phones but not mine? Makes no sense

I just got a call from this company that called my cell phone from a MS number (662) 985-6389 and advised that my dad had ordered something and then in the mist of the call when I was asking them what company they were with advised he had legal papers and needed to serve my dad.  I continued to ask what company they were with and he advised Ridgeland which is a city in MS.  He wanted me to give him info on my dad like an address... Funny thing is how did you get my number as I dont even live in the state... I called my dad and made him aware of the incident.  They gave provided me a number to give to him and advised I hope we can reach prior to... insinuating he would be arrested.  They gave the number of 1-866-268-7764 - I called and it was sent to the GLOBAL FIRM and gave them the claim number - she did not have any information on file.  I asked her for the physical address and she advised she could not give out due to security purposes... I also asked for a website and she advised they did not have one.  I advised at that point I would be reporting them and she got defensive.  I would not provide any information to this company.  I would just get served and go from there as I do believe it is an identity scam.  They even had info that my dad had a heart attack a month a go so maybe it stems from someone giving out hospital record information.  SCAM ALERT

I call yesterday to America recovery and they said my account is on collection with the above telefono number,
Ms wilson gave her direct number and I been try to call today many times, and always said the she is busy in the other line.
Now I am afraid that this is not real.  and they going to charge me 183.00 a month, I and disable, with cronic depression under psychiatrit care.
Cab some one help me

I have received several of the calls from 1-866-268-7764 on my home number when I was not home. today they called my ex-sister-in-law who was divorced from my brother in 1990. so even if this was a legitimate debt statue of limitations would have expired. this is a big time scam. so report them to the fair trading commision.

I have received several of the calls from 1-866-268-7764 as well as my 80 year old mother. The identify themselves as Patricia White and that a claim has come into her office and that she needs to verify my home address and my employer to present me with papers outlining my claim. This is the one and only opportunity for me to handle this and I am to call them immediately. I am working with an attorney and called them instead. They are trying to iron this out for me but my attorney keeps telling me this is a scam and they are breaking the law with this harassment and that they can not come to my place of business nor my home.  Still nerve racking.