866-486-3172

Continue to call without leaving a message.  Have even called my cell phone for someone I don't know.

Leaves long blank voicemails of white-noise

Did not leave a message

Collection

this is a phone number that I was given by an online tech support company called either tech wiz or tech support, for itself.  I clicked on their ad that I confused for netgear's router support service because of how it was written and spent hours on the phone with several staff and paid $300 for a 2 year contract. I contacted them because the parental control on my netgear router stopped working.  After all that, the problem was never fixed. Though they say the contract covers 24/7 service, I tried several times to follow up with them to get my problem resolved and got recorded greetings saying the mailbox was full.  I don't know what recourse I have or even who to call to report it.  If anyone has more info would greatly appreciate it.  They didn't call me (I only wish), I called them.

did they get access to your computer

THEY GOT ACCESS TO MY COMPUTER THROUGH TECHINLINE. CAN THEY HACK MY COMPUTER?

The same thing just happened to me.  I AM CONTACTING NETGEAR CORPORATE TOMM 1ST THING!!

Actually. .netgear agents told me to call these scammers. They got remote access to my pc and said third party to netgear when I wouldn't give credit card # became very angry. Says their # via google is India..called netgear back..gave me another # and went downhill from there..India #also. Scams!!

did you have any more problem after they got access to your computer?

they scamed

The same things happened to me today. They got remote access to my laptop changing all my passports & ID  and billed $140.00 . I've provided my credit card info and my billing address.

They swear they are legit. I am worried I hired them.!!!!!!!!!!!!!

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything
5.  Inform your bank and credit card companies
6.  Sign up for credit monitoring, and check the status frequently
7.  You may have to bring the computer to a local repair shop, and tell them the story.
8.  Tell friends what happened, so they can be aware of strange emails from you
9.  Plug in the cables only AFTER all the above have been done
10.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and chance your online account passwords RIGHT NOW.

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts_rev.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites.
Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

Lesson:
If your computer needs fixing, bring it to a local repair shop

Remember to return here, to 800notes.com, after you look at any of the information at the above sites, either to post more information, or to let us know you avoided the scam or fixed the computer correctly.

The Company Is Geniune