866-875-7909

Stop calling my home

No one at this site is calling you.  Invest in a call blocker and do NOT pick up on call numbers you do not recognize.

It's NATIONAL GRID you dummies. If you want to know who's calling then call the number and 90% of the time you'll find out. And never ever say to a board like this info like I got a call and they hung up or they called my cell phone and hung up etc. This board is to let others know who is calling, not the way one is called!

Well, I called the # back and all I got was classical music.

I was on hold for 16 minutes

Its National Grid, pay your gas bill, it will stop.

Pls don't say there are no hang ups as it happened to me exactly 1 minute ago. As for it being the phone # for Nat Grid debt credit collection service - there would be NO reason for them to call me as my bills are paid every month on time & always have been. It seems like there are more annoying robocalls calls this year than ever before & this phone # is one of them.

So you got a call from them, verified that it was National Grid and not a scammer posing as them, and then looked up the number anyway?  Or did you just come here to try to convince people to fall for your scam?

People, utilities do not call you for payment.  They send letters and disconnection notices.  Never ever pay someone who calls you claiming they are a utility.  Get you bill out and call the utility at that number.  You will find that it is a scam.

This is a common scam running right now where they pretend they are going to shut off your service if you don't pay them immediately.  Please report this to your utility and to the local PD so that they can put alerts out (if they haven't already).

I am ill and this is the 2nd morning in a row that this number rang my phone at 8:04 am.  There is no one on the other end.  I tried calling back and all I heard was classical music.  No greeting informing me who I had reached.

My National Grid account is paid to date; there would be no cause for collections as others have insinuated. Alos worth noting: when one phones National Grid, the automated system tells you who you've reached.

I agree. If I am ever late with my National Grid bil,,  they call and leave a message if I don't answe,, but they actually TALK to me if I do!  They also call from a completely different number. This number calls me at the same time every damn morning,  and it's getting ridiculous. I just put it on my block list on my cell phon..

I did call the number back and all  get is music

This number has called 6 times already this morning, extremely annoying.  I have called it back and just get music.  And my national bill is paid!!!!

You are wrong
They DO call for payment right before they send someone out to disconnect your service.

Called at 8 a.m. two days in a row.  No one says anything.  They hang up after about 1 minute.

No one but scammers. My bill was $39 n it's paid so I don't no what else they want other than some old [***] bill which i took care of long ago. And my bank acct # like I'm stupid.... Don't no how they get my # and wish they would stop n get a job already. A real job not a scam us for our $$$ job. Its always the same two chicks that pretend to be national grid when I did call the # back after listening to all that dumb classical music forever.... National grid don't sound like that and when u do call national grid the automated says who they are without classical dumb music... Get a life already scammers

Liar !!! Maybe ur the scammer

This number has called me 6 times since 8:10AM, the 6th call I did answer. It is indeed from National Grid, it was a pre-recorded message from: Lisa, calling from national Grid the message went as follows: This is just a friendly reminder that your National Grid payment has not yet been received, if payment was already made please disregard this message and we thank you.......
It is very possible that my payment is late, before anyone starts telling me to pay my bills, I do and usually pay early and not late. There was an unexpected illness of a beloved family member whom at first had time before things progressed but sadly that was not how it went, the last two months were horrible and then the funeral, so although I am now caught up nothing but his comfort was a priority to us. Obviously call came before payment was received.

I definitely have issues with national Grid for the robo calls which would not stop until I answered,  when I did try to call back (after 5th call) I also heard only classical music. Apparently national grid has gotten so low that they no longer outsource collection calls they just harass with robo calls which I believe is not allowable. No one asked me for immediate payment,  just as I have written above, it was a reminder to pay.
I plan on calling national grid to complain, I will post any information I get after I call.

Please do not answer other members rudely by using all caps, and you hung on for 16 minutes no one put you on hold,  as they do not answer, you just hear classical music.

I called National Grid and spoke to a CSR, "Kia", she was very nice and did confirm that the automated call reminding customers of late payments starts after a 2 day grace period, even if you usually always pay on time a call will go out.
She did express concern regarding "6" calls in one day and also the "866" area code, she was under the impression that all their numbers were "800", but since it was the exact message that was known to her and that no live person asked me for money or personal account information it may be legit.
I tried to log a complaint on line through their website and kept getting switched to the "UK" page. I went to the bill paying area and posted complaint there, I doubt it gets a second thought.
I will continue to get my complaint in, will give info if anyone still cares.