866-978-5286

**TXU ENERGY FRAUD** Claimed to be Jose Ramirez #2233 from TXU Energy and their online system had a virus. Needed to make a payment or if not my services would be discontinued. Asked for account number and payment over the phone. When I looked online while on the phone my account was in good standing, and no balance was due. He let me know there was a glitch and it would take a few business days for my account to reflect a payment and balance.
I refused to pay over the phone, so he directed me to go to a local grocery store and purchase a Netspend reload card, making sure it wasn't a Visa or MC. He demanded to know how long it would take me to go make the payment and when he could call me back.
Upon calling TXU energy directly, my account was in good standings and they opened a fraud case. They advised TXU would never call and ask for payment over the phone, it would always be an automated phone call. He also confirmed Jose Ramirez #2233 was not a legitimate ID number. TXU advised not to make any payments over the phone and to ignore any other phone calls they tired to make.

Today 4/4/15 I received a call from 1-866-978-5286; this time Jose Ramirez was a Reliant Energy representative and also claimed that he could help me avoid disconnection which would take place in about 25-30 minutes from the time he called me.  The entire call was in Spanish, when I mentioned this post I had found about him posing as a TXU rep and committing fraud, he disconnected the call immediately.  Thanks for the previous post!

Hoy 4/4/15 recibí una llamada del 1-866-978-5286; en esta ocasión José Ramírez se hizo pasar como un representante de la compañía de energía Reliant Energy.  El me dijo que desconectarían la electricidad en 25-30 minutos, pero que me ayudaría para que no me la desconectaran.  Toda la llamada fue en Español, cuando le mencione sobre información que había encontrado que decía que el era un representante de TXU y estaba cometiendo fraude, el desconecto su llamada inmediatamente.  Gracias a quien escribió previamente sobre este incidente!

My husband got the same call this week.  Same name, same m.o.  I'm glad I found these posts so that we know what is going on.

Mi esposo recibio la misma llamada esta semana.  La misma persona, el mismo metodo.  Fue una suerte encontrar estos mensajes para saber que esta pasando.

He just called me again, this time he said he was from TXU.  If someone knows the best way to report this please do so.

El acaba de llamar otra vez, esta vez dijo que estaba representando a TXU.  Si alguien sabe la mejor manera de reportar esto por favor haganlo.

"Got a call from a Spanish speaker saying that my electricity was going to be cut off in 30 minutes for lack of payment. I asked what electric company was he calling from and he mentioned Reliant, Amigo, and one more. He informed me that the best way to pay was by going to an HEB or by internet. When I told him that my company was not mentioned and to stop trying to steal from people, he hung up."
Esta persona llama mencionando que trabaja con varias compañias de luz diciendo que nos cortaran la electricidad en 30 minutos por falta de pago. Dice que vaya a HEB a hacer un pago. Cuando le dije que mi compañia no esta en su lista y que dejara de tratar de robarle a la gente, colgo.