869-662-6999

We got this number in a bill. We were charged $409 for an 87 min phone call that no one in this house made.  It also said it was an international call, except it was in Mobile, KA

Is there a way to tell the phone company of whats going on ?  i got charged 900$ from these guys

I just received my phone bill and was charged $166.53 from these guys. I ran a reverse cell phone search and found this it is from Mobile, KA. However, this number is listed as from St. Kitts on my bill and that the calls was placed from my home. No one placed that call from my home. I am the only person with family in Jamaica and my family does not live in St.Kitts. Both my grandparents retired in Jamica, but I only call them once per month and this number is not theirs. I am livid! I'm going to call the phone company tomorrow and see what can be done. I'm also going to call this number myself from a payphone just because I need to know whose number this is. I'll give you guys an update on what I find out.

Well, I called the phone Co. They checked my phone line and said that no lines had been crossed and that I have to pay the bill because the call was made from my house, so we are disconnecting the phone at the end of this month and getting another phone account with aonther company. I also noticed some nationwide calls that were also unknown numbers. I don't know what is going on, but I don't like it. If anyone has ideas on what I can do, I'm open to suggestions. Thanks!

Well, I called the phone Co. They checked my phone line and said that no lines had been crossed and that I have to pay the bill because the call was made from my house, so we are disconnecting the phone at the end of this month and getting another phone account with aonther company. I also noticed some nationwide calls that were also unknown numbers. I don't know what is going on, but I don't like it. If anyone has ideas on what I can do, I'm open to suggestions. Thanks!

I recieved a phone bill for $2651.  I have 12 calls "to" this same number 869-662-6999.  The phone company is offering a 50% credit .... What can we do ... contact an attorney or a local news media outlet.

I have just received my statement and it shows that my sister made calls to this ph#,12 calls $449.50. I checked w/my sis and she's shocked,she  never seen or heard of that phone# before.I called my phone co. And was told that the calls are being made to Basseterre,KN, which they told me is Kazakhstan.I have no idea where this country is, and have no relatives there either.right now I'm waiting for a call back from them to c what they r gonna do with this bill.....

on this did you or were you contacted by ST. Kitts catalog company

T-Mobile shut our plan off due to a 2,300 charge to our bill from the same exact phone #..T-mobile says they offer discounts to international calling but if based in mobile,KA how is that international? and what should i do?

I called a 1800# in the US. I got routed through an International call center. Acourding to my Ph Co. it is in the cayman  Islands.
$1800 No way I am paying for this.

Altell

It started Nov. 3 to the 12th of 2008 we were charged $941.36 on our bill. For the same calls that we never made but altell claims that it originated from one of our phones. What should we do?

do any of u have teenage boys in the house? or a male companion. this line is a phone sex line, obviously whoever called it is denying it just like i did when my parents caught me. good luck

As shocking as it can be to get a bill like this, you should understand a couple of things... The person who did it had no idea that they were calling to the island of St.kitts/Nevis----  The person using your phone probably started off dialing a 1-800 # and then heard a recording telling them how much fun it would be to hang up and dial this other number--- If they were listening, the 800# recording probably said something like 'International toll applies' and that doesnt mean $5 a minute to many folk--- Second, the dialer will NEVER admit guilt while someone is screaming about the phone bill being waved in their face and/or admit to calling to the 'adult entertainment' industry seeking a "Good Time".... The folks who claim that "no one dialed the # from my phone" are in denial and claims of 'crossed lines' are a cop-out too beacause in the very rare chance your lines are actually crossed you will have so many problems with your phone you will know something is wrong way before the bill comes--- Not just a few calls to one #....-- The best way I found to find out who made the calls is to just ask "Who called the FREE Party Line".... And as much as you would like to insist that your phone was not used, It probably was...

The fact of the matter is that it is a scam, you know why?
Because most if not all phone companies have certain area code restriction like this number for instance is blocked. So it wasn't just a mistake!!!!!!!!

how did you get them to stop charging your bill this high??? i really need help my phone bill is 940

as much as my boyfriend begged to believe him about not calling this number everyday after i left for work and spent anywhere from 20 to an hour on the phone with this number....HE DID. Can we please stop being so naive? Better hope they have enough money to cover these phone bills!! Haha, whats funny is he did it off of his mothers home phone last week. Cant wait for her to get THAT bill! Hahaha, good job jason!

What was the 800? Want to compare with the 800 I called

This number is a rip off and guys don't ever call this number unless you want a very high phone bill that will stay with you untill you pay it. This number is an International number to the Carribeans. This chat line is called Secret Encounters and is run by Dial-A-Mate. Guys don't waste your time because all females get to talk free 24/7 365 days a year. Its only the males who have to pay. And the females on all of these chatlines are not serious at all. They just play around and use up your minutes and leave you with a high phone bill.

My husband and I shared a tmobile plan.  Our bill came one day and was unusually high, $200 International charges from this very number.  We searched our other bills and found even more, already paid, under $100.  We know no one internationally, and these calls were made while we were sleeping.  Tmobile says they cannot refund the money because the serial # matches from our phone.  So we did some research and found all this!  Maybe we can prove something.  Either way I'm not paying this crap.

THIS COULD BE A CALL FORWARDING SCAM

Call Forwarding Scam: You may receive a call or message where the caller, requests you to dial a 2-digit code preceded or followed by the * or # key (such as *79 or 72#), and then another phone number to claim some prize. This procedure programs your telephone to forward your calls to another number, possibly a toll or long distance number. Scammers can then call your number, be forwarded to the number you dialed and place calls that are billed to your home telephone number.


OR IT COULD BE THIS


If you don’t change the default password on your voice mailbox, you, or your company, could be in for a big – and expensive – surprise. The Federal Communications Commission (FCC) has become aware of a form of fraud that allows hackers to use a consumer’s or business’s voice mail system and the default password to accept collect calls without the knowledge or permission of the consumer.

The Scam Works Like This:

A hacker calls into a voice mail system and searches for voice mailboxes that still have the default passwords active or have passwords with easily-guessed combinations, like 1-2-3-4. (Hackers know common default passwords and are able to try out the common ones until they can break into the phone system.) The hacker then uses the password to access the phone system and to make international calls.

The hacker does this by first changing the voice mailbox’s outgoing greeting to something like “Yes, yes, yes, yes, yes, operator, I will accept the charges.” Then, the hacker places a collect call to the number they’ve just hacked. When the (automated) operator (which is usually programmed to “listen for” key words and phrases like “yes” or “I will accept the charges”) hears the outgoing “yes, yes, yes, yes, yes, operator, I will accept the charges” message, the collect call is connected. The hacker then uses this connection for long periods of time to make other international calls.

There is also another twist to this scam. A hacker breaks into voice mailboxes that have remote notification systems that forward calls or messages to the mailbox owner. The hacker programs the remote notification service to forward to an international number. The hacker is then able to make international calls.

What to Beware of:

Hackers usually break into voice mail systems during holiday periods or weekends, when callers will not be calling; thus, the changing of the outgoing message goes unnoticed.

Hackers are typically based internationally, with calls frequently originating in and/or routed through the Philippines or Saudi Arabia.

Business that are victimized usually find out about the hacking when their phone company calls to report unusual activity or exceptionally high phone bills. (The fraud usually occurs on business voice mailbox systems, but consumers with residential voice mail could also become targets.)

Consumers who are victimized may find out about the hacking when they receive unusually high phone bills.

What You Should Do to Prevent This Risk:

To avoid falling prey to this scam, the FCC recommends voice mail users do the following:

always change the default password from the one provided by the voice mail vendor;

choose a complex voice mail password of at least six digits, making it more difficult for a hacker to detect;

change your voice mail password frequently;

don’t use obvious passwords such as an address, birth date, phone number, or repeating or successive numbers, i.e. 000000, 123456;

check your recorded announcement regularly to ensure the greeting is indeed yours. Hackers tend to attack voice mailboxes at the start of weekends or holidays;

consider blocking international calls, if possible; and

consider disabling the remote notification, auto-attendant, call-forwarding, and out-paging capabilities of voice mail if these features are not used.

The FCC advises consumers to consult with their voice mail service provider for additional precautions they can take to assure the security of their voice mail systems. If you believe your system has been hacked, call your phone company and report the incident to the police.

Filing a Complaint with the FCC


Consumers who become victims of this scam can file a complaint with the FCC. There is no charge for filing a complaint. You can file your complaint using an on-line complaint form found at esupport.fcc.gov/complaints.htm. You can also file your complaint with the FCC’s Consumer Center by e-mailing fccinfo@fcc.gov; calling 1-888-CALL-FCC (1-888-225-5322) voice or 1-888-TELL-FCC (1-888-835-5322) TTY; faxing 1-866-418-0232; or writing to:

Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Inquiries and Complaints Division
445 12th Street, SW
Washington, D.C. 20554.


What to Include in Your Complaint

The best way to provide all the information the FCC needs to process your complaint is to complete fully the on-line complaint form. When you open the on-line complaint form, you will be asked a series of questions that will take you to the particular section of the form you need to complete. If you do not use the on-line complaint form, your complaint, at a minimum, should indicate:

your name, address, e-mail address, and phone number where you can be reached;

the telephone and account numbers that are the subject of your complaint;

the names and phone numbers of any companies involved with your complaint;

the amount of any disputed charges, whether you paid them, whether you received a refund or adjustment to your bill, the amount of any adjustment or refund you have received, an explanation if the disputed charges are related to services in addition to residence or business telephone services; and

the details of your complaint and any additional relevant information.

For More Information

For information about other telecommunications issues, visit the FCC’s Consumer & Governmental Affairs Bureau Web site at www.fcc.gov/cgb, or contact the FCC’s Consumer Center using the information provided for filing a complaint.

For this or any other consumer publication in an accessible format
(electronic ASCII text, Braille, large print, or audio) please write or call us
at the address or phone number below, or send an e-mail to FCC504@fcc.gov.

To receive information on this and other FCC consumer topics through the Commission's
electronic subscriber service, visit www.fcc.gov/cgb/contacts/.

This document is for consumer education purposes only and is not intended to
affect any proceeding or cases involving this subject matter or related issues.

10/21/08