Did you get a call from 877-350-8480? Read the posts below to find out details about this number.
Also report unwanted calls to help identify who is using this phone number.
lynette
22 Sep 2008
While I did not receive nor call this number. they did charge my bank account
If you ever ordered a free trial of the Acai Berry or power cleanse stuff, their terms and conditions (on a separate page on the website) state that starting 14 days after your free trial has started, they will be charging you that $81.37 every month (forever) until you cancel. That is, if you can get through to them by phone. AND they do not accept product returns (also stated in T's & C's).
I am also looking for a way to cancel this product. I thought I was only getting a one time shipment. I don't know the name of this company. Any help or advise out there?
I did not receive a call from these folks either. I went online like every one else and ordered the acai berry free trial.This was on 11/17, which i still have yet to receive. Now I know why charges totalling over 140.00 have been deducted from my account. I wish i had known about 800notes.com before i started this nightmare. i am about to begin the phone calls.
can you even remember the web site address??? im in australia and cant even call them did the same as you ordered the trial!!! and have been scammed bigtime!!
We were able to contact them at 1-877-350-8480. After arguing about their terms and the "satisfaction guarantee" on their site for 20 minutes, they relented and agreed to return the purchase price if we return the unopened bottles.
This is clearly a clever scam that the company is pulling on people.
Hi This has happened to me too. I cannot get through on the phone as it is telling me that I am not registered to use the toll free number. I live in Scotland does anyone know the number to call from overseas. Would be grateful for any help!!!
you need to dial 001-877-350-8480 from the UK just keep ringing untill you get through, I got through approx 8.30pm UK time,when you do make sure you get a 7 digit cancelation code.
how much did it cost you to call them? is it mega expensive??? am already out of pocket. I have Cancelled my debit card so they cant get anymore money. do you think i nedd to call? thanks
Hi I ordered on line and when i ring the 1-877-350-8480 I am told i'm not registered to use the number too. I live in the UK I have no e-mail adress for them and non of their websites give you contact details other than the above
I saw that you were able to return the items - I can't find any address to return it to and I've called NUMEROUS times and get no where....any info would be greatly appreciated.
I am also from AUSTRALIA.. I ordered the ACAI Berry 500 today as a free trail + $5.54 for postage. I am very disappointed that this is a sham!! What number do i call from Australia to cancel. Please help!!
Hi, I had the same experience as all the posters, but after more than one month calling those people I've got all the refunds so insist untill get your money back.
Hi - have you been able to get it stopped??? I just received their package and saw the note about cancelling further orders- tried to call but was on hold for ages.
I am in the same predicament as you. I did not realise when I ordered Acai Berry samples that I would have to receive them every month. I have been unable to get through to the telephone number given. Can you help please?
I've tried the 877-350-8480 number 8 times and it just rings busy. How did you come across this 801 number? This is absolutely ridiculous! Thank you for taking the time to post the information!
I actually tried calling this 877 number as well and it was busy for about 15 minutes of trying to call. Finally the number went through and i was put on hold for 15 minutes but it eventually went through and I was able to cancel my order. I just set the phone down and left it on speaker until someone picked up. Thankfully everything is in the clear now! Hope everything gets figured out for you!
When you received your product acaiberry, the envelope it came in has the phone number listed directly below the street address; Fullfillment, 4650 SW 51st St., Bay 711 8012087485 Davie, FL 33314 When you research the phone number 801# it turns out to be a landline in Midvale,Utah and when you do reverse search on the street address it is listed under Subway Restaurant 4650 SW 51st St. Ste 711 Davie, Fl 33314-5535 954-583-9002
Now if this isn't hokey - Haven't called the Subway number maybe I should to see what happens.
I called the 801 number and it went through the business hours and then it hung up on me i do not how many times. Should i just change my credit card number?
In response to your report online: I called the 'Subway' number, and a few other numbers as well, from England, UK, today. Each time the receivers were replaced, without a word being said. On three occasions, there was no ringing tone at all. Later, several times I was answered, but my call was cut off without a word spoken; the receiver was replaced immediately. I fell victim to this free offer on 27th October. On the 28th Oct, I posted an airmail letter to the firm, to be signed for. This was telling them not to send me the trial tablets! Today, 17th November, the bottle of trial Acai Berry arrived. It was airmailed to me on 11/12/08 (12th November) weeks after my airmail to stop it would have arrived there. Apparently the only way to stop tablets coming indefinitely is to phone them, but like so many others I am unable to get through. This is the only way to stop them apparently. Now, like others, I may possibly be charged about £50 or more for a delivery of tablets that I don't want, and it goes on indefinitely, because I virtually "signed up" when I foolishly accepted the free trial (which is only about 14 tablets, so I understand). If they don't answer the phone, and don't respond to letters, where does that leave us? It seems many have been caught like this. I have changed my credit card, but that won't stop it. I am passing this on to "Watchdog" today, hoping they will investigate it. Dilla
I have tried the numbers for a good hour today and have had no joy, so I called my card company and they have blocked all transactions and are sending me a new card witha new number, which is a pain but the only way to be sure, especially with teh news that two other companies may also charge you if you cancel with the first one (see post below)..
thanks for that extra number 801-208-7485...I called I don't know how many times and finally when the music starts playing just stay ON! you may be on hold for 30 min but someone will eventually pick up. I spoke with some guy Owen and he cancelled my order. Just keep trying!
I am not sure how much the call will cost. Do not call 801-208-7485, it belongs to a very nice gentleman that gave me 801-530-6601, so that I could file a claim with the state of Utah about this fraudulent business, if that's what you can call it. I did finally get through on the telephone number 1-877-350-8480 and spoke to a young lady by the name of Hannah who said she would cancel my order and refund my account the $89.31 that I never authorized. Did you know that there are two other companies that you must also cancel. Price Limbo and Fit Factory. Sorry!!!
Do you have the #s for Fit Factory and Price Limbo? I'm in the same predicament. Fulfillment for the Acaiberry tablets - I was able to get through and they said it was cancelled...we'll see. I'm also to return the product and call them with a tracking # and money should be refunded in 3-10 business days. What a scam!
Good Luck on receiving your money back. I ordered in Nov. of last year and have yet to receive my money. I've been calling and calling and they tell me something different each time. I've long since returned their product unopen and they charged me 89.31 before the 14-day trial was over. What a scam!
what address did you return the product?Im in the same predicament. my shipment came from fulfillment center po box 2061 sandy. UT 84091 SHOULD I RETURN THE PRODUCT TO THE ABOVE ADDRESS?
FIt Factory # 1-(866)407-1022. When you cancel with acacia berry 1-(877)350-8480 let them know. I asked them about the number for price limbo and they said they would "take care of it". I do not know. I cancelled with them two days after I ordered the trial so hopefully it took. I also asked for the confirmation numbers when I cancelled.
I was able to get through to the 1-877-350-8480 number and after arguing with the girl for about 10 minutes, I told her I was reporting them as a scam and cancelling my credit card. She immediately said she would cancel and take my name out of their system. She gave me another number and said I had to call and cancel with them as well 1-877-719-9680 but the girl at this number said I wasn't in their system and she had no idea why I was given their number. I called the Fit Factory number 1-866-407-1022 but they said I wasn't in their system either. I called the 1-877-350-8480 number back and asked for the name of their company but the guy said "for security reasons" he wasn't allowed to give out the name of the company. Just to make sure I didn't get charged anything by any of them, I cancelled my debit card and had my bank issue me a new number.
I was oh hold for 10 minutes (but I called wicked early). I got someone on the line. As they canceled my order, I should be receiving a refund for the 89.31. We'll see if that actually happens!
Have not received refund. I called AGAIN, talked to a manager, who, when asked what company this was and where their headquarters were, responded "I don't know where our headquarters are" and hung up on me! Am now going to my bank to take some action.
This number is for Price Limbo. I too ordered FREE Acai Berry. I did cancel before the 14 days was up BUT apparently when you order this FREE product you are purchasing it through PRICE LIMBO. They charged my credit card $8.51 for MEMBERSHIP in PRICE LIMBO. I have called this number that appeared on my credit card statement. The lady assured me I could cancel and even gave me a confirmation number. She said it would take 14 days to process my credit. FOUR weeks later I called at 9PM EST in order to get through to their Mountain time zone. That gentlemen said the confirmation was not good! He asked for my email and said the next day I Would have to fill out a cancellation request. Guess what? The web address did not work.....imagine that. I have never seen such a scam. I am going to report them to the BBB and any other agency I can find.
Just ordered the free product and called 877-350-8480 to cancel any future orders. Thought I'd get a jump start on the cancellation process. I was given a conf.# for canceling and she told me that no future orders will come to me and there were no other steps for me to take.
I wanted to ask if this sounds right? Are you still having issues? Do you suggest anything else for me to do?
i was also told that they had canceled my order and just noticed another $11 charge a few days ago, I called over two weeks ago. Master Card is not being very helpful because I initiated the sale. Now i have to send a registered letter and send it to Master Card too. I feel like an idiot and Master Card is not helpful in the process at all.
this is EXACTLY what I did when I ordered as you did, here I am 4 months later still trying to cancel, i have gone through all the hoops, calling them "yes" it's canceled they say, and then next month, another shippment. you'd better start gathering as much info as possible, your story is like mine and all the others. good luck.if you do succeed please pass on the info.
I called the number to ask them not to charge my credit card. I did not even start the product once I read the note about the automatic charge I started calling them. Today, I finally got through after having only received the product 3 days ago and the person I spoke to told me that my card had already been charged $89.31. I told her that I would not pay it and wanted her to give me a confirmation number and her name. So she could tell I was not happy and agreed to reverse the charge on my card once they receive the product back!!! They want the product back after they agree to send it free if you pay the shipping! Their note says 14 days after. I think they delay shipping to try to get through the 14 day period before you receive it!!
Hi ...am getting a lil nervous about this Acai berry nonsense....just dialling the number 08773508480 the customer service number whihc says it does not exist...please help me here...
i signed up for the trial of acai pills as well but never received them. about a month later i had a charge of $89 on my account and received a bottle of 60 tablets. assuming this was finally my trial bottle i opened it and tasted one. i then found the 801-208-7485 number on the package and called to see what was going on with the charge to my account. i got right through with no waiting but the guy told me that he would have given me a refund if i sent the bottle back to him. i didnt think that was fair because that was my trial bottle fair and square. but i told him i opened it and he said i sould have called to check with them before i opened it. why??? i dont call old navy before i open packages they send me that i ordered. but if i would have called i would have realized this was not the trial size bottle, it was what they were charging me the money for. turns out i never received my trial bottle so i just opened the first one i received! i am only getting half of a refund now...if that even happens. just be careful, and call them before you open anything...it will save you lots of money!
Called +1 801 208 7485 at 4.15 gmt. Music playing for 5 mins then Kim answered, took all my details which she confirmed back to me, asked me the reasons for cancelling then gave me a cancellation number. I asked if there was anything else i needed to do to cancel and she assured me there wasnt. I did this the minute i received my trial bottle and saw the note. Lucky i did see it as i would have thrown the packet away!! Will post again if i do get charged, so fingers crossed!!! Good luck everyone else who is panicing like i have been!
What was interesting when I rec'd my trial bottle...there was nothing else enclosed. No # on the bottle or nothing. So I didn't receive anything that referred to 14 day trial (the company said it was on the website at the bottom and I should have scrolled down). I'm going to be looking to see if that is the case. This is crazy!
I did the same as all of you...I called and cancelled...had to call two numbers! Got 2 cancellation codes and they still charged my card. When I called to have the charges reversed they said I had to have a tracking number, to call and let them know what it is, then they would refund my money. I called my bank to have the charges reversed but my bank rep called to see if they would reverse the charges and they agreed to in 5-7 days! meanwhile I'm out $92.58 and an over balance fee! This is a huge scam! The customer service is horrible. Because I was so angry with them they put me on hold and were laughing about it. Nice huh!
I jsut managed to get through and spoke to a lady called Lani. She hassaid all is cancelled and I sure hope so! In the meantime I sent a letter to the Ft. Lauderdale address and cancelled my card.
I did the same thing last night. I saw I had $92 debited from my account last night and called the # that was on my bank statement. They were doing the same thing we can't credit what's done is done. So, I if I ask my bank to reverse the charge can they do that?
Got this pkg in the mail today....didn't order it. Supposedly rumor has it Oprah backs this product....no one speaks english and they do not give out any info.. I AM CALLING THE BETTER BUSINESS BURUEA. IN AMERICA IF WE WAN TO BUY SOMETHING WE BUY IT ...NO RIPE YOU OFF.
I called this number today (add 00 to the beginning if calling from the UK) and got through in about 5 mins (phone call made at 3:30pm UK time). I very much doubt that the lady I spoke to was based in the US, or at least not a local. Giving her my details was painful. Having given her my name she said that she couldn't find me on the database, but if I could give her the last 4 digits of my credit card (details of which I don't remember giving them in the first place), so I did (potentially a stupid move, we shall see) she was then able to find me and cancel my order. She did give me a 7 digit cancellation code without me having to prompt her and I asked to be deleted from their database.
They certainly make signing up easy, but cancelling a total nightmare!
Here are all names associated with this scam from BBB:
Business Name / Address Type of Business BBB Accreditation Crush LLC (877) 350-8480 11778 Election Rd Ste 140 Draper, UT 84020-6408 View Report | File Complaint Health & Diet Products - Retail No GCI/Crush LLC (877) 350-8480 301 W Platt St Ste 301 Tampa, FL 33606 View Report | File Complaint Web Design No Natrapure (877) 350-8480 630 West 9560 South Suite C Sandy, UT 84070 View Report | File Complaint Health & Medical Products - Scientifically Unproven No SFL Nutrition, LLC (877) 350-8480 123 NW 13th St., #212 Boca Raton, FL 33432 View Report | File Complaint Pharmacies No