877-587-5726

consistent caller.. very vague about why he is calling. we have no debts and just want this # to stop
I think this is a spoofed number and its most likely some criminal trying to raise money with some angle. very shoddy, very creepy arrogant caller refuses to answer questions unless he speaks to a certain household member who is a senior citizen I might add, so you see the angle...

consistent caller.. very vague about why he is calling. we have no debts and just want this # to stop
I think this is a spoofed number and its most likely some criminal trying to raise money with some angle. very shoddy, very creepy arrogant caller refuses to answer questions unless he speaks to a certain household member who is a senior citizen I might add, so you see the angle...

How can I verify whether or not a debt collector is legitimate?
Here are a few warning signs that could signal a debt collection scam:

The debt collector threatens you. Legitimate debt collectors probably won't claim that they'll have you arrested or claim that they or their employees are law enforcement officers.

The debt collector refuses to give you information about your debt or is trying to collect a debt you do not recognize. You have certain rights to ask a debt collector to verify the debt. You can use this sample letter to request this information. Ask for an explanation in writing before you pay.

The debt collector refuses to give you a mailing address or phone number.

The debt collector asks you for sensitive personal financial information. You should never provide anyone with your personal financial information unless you are sure they're legitimate.
If you think that a caller may be a fake debt collector:

Ask the caller for his or her name, company, street address, telephone number, and professional license number. Many states require debt collectors to be licensed. Check the information the caller provides you with your state officials, or the state in which the debt collector holds a license. If the caller refuses or is unable to provide you with information about his company, or if you can’t verify the information he provides, do not give money to the caller or company.

Tell the caller that you refuse to discuss any debt until you get a written "validation notice." This notice must include:
The amount of the debt
The name of the creditor you owe
A description of certain rights under the federal Fair Debt Collection Practices Act
If a caller refuses to give you all of this information, consider requesting this information in writing or seeking assistance before paying the debt to make sure the debt, and the company, are valid.

Tip: You can consider sending the collector a letter requesting the information by using one of the CFPB's sample letters. You can also submit a complaint to the CFPB or you can contact your state Attorney General’s office.

Do not give the caller personal financial or other sensitive information. Never give out or confirm personal financial or other sensitive information like your bank account, credit card, or Social Security number unless you know the company or person you are talking with is a real debt collector. Scam artists, like fake debt collectors, can use your information to commit identity theft such as:
Charging your existing credit cards
Opening new credit card or checking accounts
Writing fraudulent checks
Taking out loans in your name

Contact your creditor. If the debt is legitimate – but you think the collector may not be – contact your creditor about the calls. Share the information you have about the suspicious calls and find out who, if anyone, the creditor has authorized to collect the debt.

Report the call. Submit a complaint with the CFPB or get in touch with your state Attorney General's office with information about suspicious callers.

Stop speaking with the caller.If nothing else works and you believe the calls are fraudulent, send a letter demanding that the caller stop contacting you, and keep a copy for your files.

Tip: You can use this sample letter to write a letter demanding the debt collector stop contacting you. By law, real debt collectors must stop calling you if you ask them to in writing.

Tip: If you're having trouble with debt collection, you can submit a complaint with the CFPB online or by calling (855) 411-CFPB (2372).

http://www.consumerfinance.gov/

no this is far from legit

Please remove my number, and stop calling me. Thank You.

They keep calling my 70 year old parents. It's their business line too, so it's really annoying.

They left a voicemail talking about a city bank card. I don't even have a city bank card...I dont know why theyre calling me then....

It is legit.  I don't answer these unidentified calls but they finally left a VM identifying themselves as Citibank and said there was a problem with one of my credit cards.  I have several cards that are managed by Citibank and this particular issue was with a Shell Gas Card.  Recently changed banks and entered an incorrect account number for my automatic payment and of course, it was rejected.  They were calling about that.  Found the error as I was reviewing my accounts.  Called the number the Shell Card stated and was taken care of.  This number is truly Citibank.

We have recieved several calls from this # when Mom was asleep.  I try to take a msg so she will know who she will be calling back, but they say they cannot even tell me who they are with and hang up.

You may not have an account with citibank but you might have a mobil gas card and they are handled by Citi.

Legitimate phone call - well, sort of! Finally decided to call it back and it was in fact Citibank, or Citicard, they identified themselves as both. They wouldn't tell me who the account was for but they asked for only my last name, no other personal information. The very nice lady then asked if anybody in our household had a Brand Source credit card. I informed her the only people in our household had the same last name I already gave her and she said no problem, she would remove our phone number from the auto dialer. She then only asked me to verify the last four of my phone number. She was apologetic and spoke perfect English.

Get them to stop calling every day

I have ONE credit card and it's not Citibank. The call comes in every day at the same time on my cell, which I hardly ever use, truly. I called them as I have grown quite weary of this. First thing, they want my phone #, then they want my name, then they want to know with whom I have accounts, rattling off a list of names. I gave them the phone # as I was calling from my land line. I gave them nothing further, in spite of being prodded for information. Finally, he said they would remove my number. We shall see. Grrrrr.

Citi would not ask for full Social Security Number right our of the gate, nor would they be calling me on a Google Voice line.  You sound like an insider to this scam.

They call every morning and hang up. I called them back to ask to be removed from their automatic calling program.  Turns out they were calling for a Staples credit card.

It's ridiculous that I had to call them back, though.  Why are you people calling my house and then hanging up?  Seriously.  Get with the program.

This is an actual debt collector for Citi. They do ask for your account number (which is crazy), but then were able to give me all of the details about the account with just my phone number. They knew the specific retail card and the balance due. If they are calling you, you most likely have a past due account.

Whoever this is calls several times a day and hangs up when the phone is answered.  Annoying as hell.

I called it back and they mentioned my mother's name (I don't have an account with them) so I'm assuming my less-than-responsible mother has some issue with them.

It's The Children's place, Citibank.  "Your payment is last or past due."  reminder call.

It really is Citibank. 100 per cent sure it is legit. I called them back and there was an issue with a CC they manage.