877-797-7512

Got a screen on computer to call that #. Said computer infected. Didn't call #. Appears to be a Russian scam.

They want to fix your computer.  Thiefs  for big money.

Got a pop up on laptop saying internet browser was blocked. Called this number they said trojans had gotten into computer affecting various functions.

Don't let them in to your PC!!!

Clear your cache and run a A/V scan. Do not talk to them and DO NOT give them access to your PC remotely!!!!

Also disconnect from the internet while you check it out.

Just got a pop up. It was red with white writing. Gave below number to call. I called. They said they were with Microsoft and that I had a virus that was going to take me banking information. Pop up screen said that too. Eoman had a foreign accent. I told them to prove to me they were from Microsoft. She gave some bull about Microsoft generating the call to one of their reps. She told me to take my computer in locally. I hung up. I have Mcafee Security on my desktop.

About 10 minutes ago my computer screen filled up red with writing in white instructing me to call Tech as I had a virus and my banking information was in danger. The number is 877- 797- 7512  This is the 2nd  time.it has happened to me. I turned off my internet for 3 days and that helped till now. They must have someway to find us by where we go, I went to sign in to Facebook when this happened.

Had the same called them and told them to stop!  Said you are hacking and you are a scam !  He tried to dance around it.... I said "don't dance around " this is your # !  I hung up

Scammer call center in India. They somehow are listed as the #1 search result on Google searches for facebook. Fake malicious webpage script that prevents you from closing your browser (CTRL-ALT-DEL works) 1-877-797-7512 are claiming to be MicroSoft, god knows what payload they will try to get you to load.

Got this message today. Called and gave them access to my computer because I for some reason trusted them. How screwed am I now?

Yeah, it has happened to me a couple of times too, red screen with white text warning about my banking info being compromised...and everytime it has happened when I was trying to log into Facebook from Chrome.  Everytime I have closed all other programs and shut down the computer, on restarting I have cleared the web browser history and everything is fine.  ABSOLUTELY, ABSOLUTELY NOT, DON'T LET THEM GET INTO YOUR COMPUTER - HUGE MISTAKE!!! - Today with my computer shut I called the number and I told them not to harass me anymore and to go F**K themselves!!!!

Got a red virus on my computer. I work at a bank where I deal with financial crimes and I am here to tell you this is a scam. They will get remote access to your computer. Tell you that you're due a refund and take money from your own credit card or savings account and tell you to send money back to them through money gram with Walmart. This is a hack and the people were rude when I asked for specifics

Had the same message appear on my new computer. Called them and let them remotely control my computer. Stupid of me. After them telling me how  much it would cost to repair I called McAfee  and they checked it out and removed anything that might have been on it. They said they did not find any infections that the other company said I had. They told me about the scam. Luckily for me the computer was only 3 days old and I had nothing on it yet.

>>  Called them and let them remotely control my computer.  <<

>> Luckily for me the computer was only 3 days old and I had nothing on it yet. <<

Hopefully you REALLY didn't have anything sensitive on it.
However, you might print out the following, just to check and assure yourself that the bad guys did not get any critical ID info.

Since the scammers accessed the computer, they probably did one or more of the following:
• Disabled the anti-virus software
• Added nasty malware to the computer
• Copied the Contact List (so they can spam/email your soon-to-be ex-friends)
• Copied any financial data or passwords they could find
• Compromised your ID on Facebook or other social site(s), and perhaps on shopping sites.
• "Zombied" the computer, so it would respond to THEIR commands sent via internet
• Deleted some important files
• Asked for money to repair the damage they caused

What can you do immediately after such an attack?
1.  Pull the cables on the computer, or otherwise disable it, so it cannot access the internet.
2.  Change ALL  passwords stored on the computer.
3.  Run FULL malware scans on the computer, in "SAFE" mode!
4.  Change the passwords again, particularly if the malware scans showed anything.
5.  Inform your bank and credit card companies.
6.  Sign up for credit monitoring, and check the status frequently
7.  Backup non-executable personal, data files to an external storage device.  (Executable files might be infected).
8.  You may have to bring the computer to a local repair shop, and tell them the story.
9.  Tell friends what happened, so they can be aware of strange emails from you.
10.  Connect to the internet only AFTER all the above have been done.
11.  Change the passwords on all online accounts.  Even better - access a "safe", uninfected  computer, and change your online account passwords RIGHT NOW.

NOTE:
If your computer set a "Restore Point" while it was infected, any "System Restore" you make will re-infect your computer.  Suggest you delete any potentially infected restore points and avoid setting such restore points until after your computer has been thoroughly cleaned!

You fell for one scam, and might be susceptible to others mentioned on this site:
http://phonehelp.2truth.com/facts.html
Read that info to educate and help protect yourself!

Honest computer companies do NOT cold-call people, or cause popups from websites to tell them their computers need fixing!

Some scammers even have websites, and falsely advertise they are associated with popular software packages or computer companies; so do NOT believe a "we will fix your computer remotely" site, and allow them access to your computer!

Read the info at these links.
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.consumer.ftc.gov/articles/0346-tech-support-scams

https://www.microsoft.com/en-us/security/portal/mmpc/shared/ransomware.aspx

Lesson:
If your computer needs fixing, bring it to a local repair shop

~~~~~~~~~~~~~~~

Please reply to this post, to let us know you read it, or have taken suitable actions to protect yourself.

Internet security 101:  Never allow anyone you do not personally know to have access to your computer. Period.

How can these jerks attach to Facebook??  I figured it was a scam because I'd had a similar one which flashed and made loud beeping sounds.  Thought I'd ask Norton so I clicked on Norton's website (supposedly!) and tried "online chat with Norton." Asked  "Did Norton send the warning??"  The man on chat wouldn't answer my question.  Instead he asked for remote access.  No way!  The real Norton company should quickly answer that they don't use a red-screen warning (as Slim above advises).  That was a fake-Norton site. These scammer are really slick!

It was sent through an ad on Facebook.  This is why you should use a web browser that accepts add ons such as an ad blocker.  IE and the new Windows 10 browser do not, they let everything through malicious or otherwise.  If you don't need Java, disable it as well as Adobe Flash Player.  Make sure everything is updated.