Good day y'all
I've been a real estate broker for 20 years in Canada.
I don't sell houses, only commercial leasing, commercial property sales, sales of business etc.
In 20 years I have not called anyone at home during dinnertime.
At one point during the late 80s, I was at the cutting edge of technology and had purchased a computer system that would dial people up and tell them our message -- that we could help them with their commercial real estate needs -- you know? Move their office, upsize downsize, sell the business etc.?
These calls were directed to businesses only between the hours of nine and five.
The phone system, back in those days, cost me about $5,000.00
Shortly after, the CRTC (governing body of Canadian radio and television communications) set out a law that automatic dialers could not be used anymore -- or they could only be used to call people that were currently subscribed to our service -- not for cold calling or prospecting.
And -- even those subscribed calls could only be made between the hours of 9 a.m. and 8 p.m. (according to the law)
My entire system was scrapped immediately!
So here I was, never bugging anybody at home, and basically threw $5,000 in the garbage, yet I continue today, after all these years to still get bombarded with these automatic dialers!
Worst, in their case, they do direct them to call us at home, generally right around the dinner hour!
In spite of putting myself on both US and Canadian do not call lists, and also complaining to CRTC, the calls continue.
I don't see how others can get away with it, while a small-business man like me, trying to work within the parameters -- and going above and beyond that by not calling people at their residence, I seem to have been penalized yet others apparently can still use the service!?
The fines and policing are purely nonexistent!
Apparently companies get around it by employing foreign call centers -- that is call centers that are not subject to our local rules and regulations -- and also have no respect for our time zones!
Well we are not supposed to receive such calls outside of the hours of 9 a.m. and 8 p.m., I continually get calls at all hours!
I even purchased a "Telezapper" which is supposed to obliterate our phone number from these lists -- and whether it's actually working or whether it's just different companies calling I don't know, all I know is we still get these annoying phone calls.
As well as the phone calls, we also receive annoying faxes! It's usually a water two-page fax saying that we won a vacation.
Now it would be simple enough to turn the fax machine off but it isn't in our case. Our offices located in the suburbs of the major city. there are certain small pockets where different area codes just get a better bang for the buck!
But in order to get that area code I had to order a virtual phone number because our office isn't physically located in that area code.
The virtual phone number will also accept faxes and there is no way to turn that feature off.
So unfortunately, if we want to keep our virtual phone number, we have to put up with these junk faxes! We don't even advertise our fax number so I don't know how everybody got it.
The good news is that the faxes are stored on a server, so it's not like we're wasting paper but every time a fax comes in, we are notified of it.
Since it's a virtual phone number, I have to have phone notifications as well as fax notifications sent to my home and cell phone as well -- therefore my cell phone rings even if it's a fax! Which cost me money every time.
I complained to our phone carrier about this saying that I signed up for a virtual phone number not a spam fax number.
The simple way to fix it would be to install a pin code! The programmers and there and would need to give subscribers a pin code that would have to be entered after the fax number! This pin code could then be changed from month-to-month! A very simple fix but they won't do it!
At this point, we have established the phone number, we have lots of advertising signage etc. with that phone number so in the meantime the faxes ring off the hook -- 99.9% of them junk!
The only way I can stop the faxes from coming in is I let the server fill itself up so that it has no more room for faxes! But the problem there is that if anybody really wants to send us a fax, they cannot!
Something to consider if you are considering subscribing to Single Number Reach -- a Bell Canada "service"
Thank you Bell Canada