336-578-3500

i use my real name in here,because i have nothing to hide. maybe bull and others who talk great about this company will do the same? probably not considering its Rob and his wife leaving them

No doubt this company has hit a trouble spot, but look at the growth in such a short period of time.  I hear they have build over 500 kitchens, not all of them could be bad.  They have a BBB A+ for a reason.  Has anyone looked at the overall economy? It's a 10% unemployment, and here's a company trying to employ people.  Yes, they've made some mistakes and made a lot of changes.  They need to make some more changes, but don't you think they might turn it around?  Lots of companies have cash flow problem now, because the banks aren't loaning money.  Companies usually restructure, get some new investors, pick up the pieces and make things happen.  I bet we'll all get paid without having to go nuts.  I'm gonna give them a week and see were they land.  If Armstrong spent the time to take a look at them, I'd imagine there's something worth waiting for.  Big companies don't make overnight decisions.  
 Who legitimately hasn't been paid for work that was approved by their inspector?
 How many homeowners really haven't been contacted?  I just tried to call and got thru fine.  Sure they downed their website b/c they aren't selling, but their customer service is working to try to get solutions.  

 I know the timing couldn't be worse here at Christmas, but wait and see before going nuts.  I would wager that the majority of the installers are going to get paid everything that is due to them and that all of the homeowners who have bought a kitchen remodel will have their kitchen completed.  I doubt it will be in two to three weeks, but it will get finished.  What's the alternative?  Spend months, maybe years in court and maybe comeout with nothing?  I got an e-mail saying there will be an announcement on Thursday.  I'm going to wait and see what they've got figured out.  I hope you do too, because frankly I need the work!

you got a good point reasonable

How can you say that you don't pay until kitchen is finished. That is a lie. Our credit card was charged $20,000 before any work was even started on our kitchen. This was NOT what the salesperson told us and all the other Kitchen Carolina customers. Maybe the 1st few kitchens that were completed were OK but right now I wouldn't let anyone associated with Kitchen Carolina near my home.

Here is where Rob and Cana goes to church! Call them too!!

Contact The Lamb's Chapel
Phone

336.578.0291
336.578.0295 (fax)
Address

415 Roxboro Road
Haw River, NC 27258
(view Google map)
Email

General: info@thelambschapel.org

The BBB gave them an A+ rating.  We did the research.  File your claim against the BBB.

Never had an installer that completed the work -- all went away or I fired them cause they did a crappy job.  If you're going to file, you must have completed the job.  We had 5 installers, 4 electricians, 3 plumbers.  The floor, tile, and granite companies were paid.  The workers who decided to work for such a firm hold some responsibility for their stupidity too.

that is crazy...the homeowners did not hire you and do not have a contract with you......so how is that FAIR?.....95% of these homeowners are in the same boat as the sub-contractors......i had to go out and hire my own contractor......

Mike Italiano
  I can say u do good work and its too bad the Lee's got bo boed. But lein house were work was done is the only way too get anything. Robbie is protected by backrupcy and incorporated. Se u on the next one[ya right]

Look, spare me the company inspector routine. I was eyes and ears on every job I went to and did my best to inform whomever about things needed to be done on any job I did. Just last week I did repairs for a few customers just to find out the same hacks that did the work were still installing for the company. One job was to complete the grouting of a back splash...WHAT a back splash they couldn't get right and I was sent to grout it and had to fix many tiles because they are HACKS (didn't get paid for that one yet...will I?? don't know..maybe. No one needs to inspect anything I did for me to get paid. All you have to do is ask the customer if the tile work is finished and they will tell you.
One of the company "inspectors" told me about some great sealer to put over the left over vinyl backing so you wouldn't have to take it up!! What clown tile setter told him this. According to each and every thin set manufacturer known to man ALL surfaces are to be free of all oils,paints sealers..etc or they will not warranty nothing.No such product exists but the unqualified inspector takes the bait from the hack that has no business doing tile work.
This was some blatant attempt by some clown tile guy telling another person unqualified in tile some story to help him take shortcuts to make an extra dime.  
I would love Kitchen Carolina to get going again. I would love to keep installing tile for them. Get rid of the hacks and hire the correct and responsible tradesman for the job and you have to have the right person hiring for the job as well.
GET RID OF THE HACKS!

Thomas H Tilemaster
I know u do good work - it may take u alittle longer and u like to talk - but your work in fine.I agree with u and i hope they get going again -  cause there r a few of us [and i use that loosly] that r good at what we do and enjoy it.
PS Now u got more time to hunt [SCARED}

"tom" and "another"  i'm glad you guys agree.  they have to get rid of the hacks because they're a lot of us who do good work, and the rogues are blowing it for us all.  i can kind of see why they aren't paying with some of the crap i see these other guys doing.  i hope they get it straight, so we can all get back to work.

I am a cabinet installer and I had no problem getting payed. And I have had to go fix some of the hacks jobs out there.I think that is what put thim in behind the eight ball.I have seen some very bad work.I you do a hack job you sould not get payed!!! I think things will turn around.We all
that does great not good work needs the work!!!

We are in the same boat.  Just found out that the company has closed its doors and our credit card was charged $20K.  No cabinets were ordered yet and nothing else was done. Any suggestions on what options we have?  I did check out the company on BBB and saw an A+ rating, but now the rating is gone!  I felt so scammed!

To "another Victim"   1. File a dispute with GE Money 2. File a complaint with the NC Dept of Justice @ http://www.ncdoj.com/getdoc/6a32a2f6-80ad-4f6 ... 6/Consumer.aspx 

Do this ASAP. Good luck. We are in the same boat as you. Our card was charged $20,000. What city are you located in?

Is this the same 'kitchen carolina' that operates in the Raleigh Area? They sent out a pretty brochure with great kitchens and great prices. We were interested so a salesperson came out and helped us plan our kitchen. Alarm bells went off in my head when they wanted us to finance through GE credit. We told them we'd get our own financing. However, less than a month later we get a $5000 bill from GE credit for work that hasn't been done, when we told them specifically we had no interest in borrowing money from GE. Please let me know if this Kitchen Carolina is the same that's ripping you all off.

Yes this is the same company that everyone is talking about. I am a cabinet installer and did work for this company and they scammed me for $6500. I have done cabinet work for 15yrs and have never had one unsatisfied customer.  I live in the Raleigh area also and I am doing Kitchen Remodeling and can get Armstrong Cabinets along with other cabinet's from other company's, so if you can trust someone else, I can take a look at your Kitchen. I have plenty of references, I can be reached at Jkitto@nc.rr.com

Its sad  because us good installers are owed alot of money and are smart enough to not get any deeper in the hole with a company with no answers. They are using anybody that will work - no matter how bad there work is. Sorry home owners

I have noticed that the "territory manager", Brandi Marsh, her listed email is now a dead contact. She doesn't answer her phone. GE Money claims they will send us a form to dispute this money charged to us, money we never authorized, nothing was ever delivered. Anyone have any idea if we will be on the hook for this? These idiots even spelled my FIRST AND LAST NAME WRONG on the credit application.

Honest dealers don't fill out fraudulent credit requests and charge people for work not done. These rip off artists have charged us $5000.00 on a line of credit we never applied for but somehow it's in our name (spelled wrong). For this $5000 charge they have come out once, measured our kitchen, and shows us samples. Now that we don't want their services (and do want the $5000 charge canceled) they are impossible to contact, their listed email is dead, and they won't return calls. These aren't "good people", they are crooks.