Calling them back at their own toll free # is a great idea, but the billing charge depends on whether their service is "metered" (per call), or true WATS (wide area toll free) service. It does make sense from the telemarketer's side that they would have a "Out-WATS" with all outgoing calls unmetered and just pay a monthly flat rate regardless of # of outgoing calls, then have their incoming WATS metered as those would theoretically be the "good prospects".
In any case, yes, it'd be cool to coordinate with 25 or so others and jam up their (24 voice channel) T-1 circuit on a busy day! A redialer like FAX machines have or "Dial Up Networking" in Windows would work. Configure DUN to redial every 5 seconds and never stop. Why should consumers pay for "private" telephone line that they are not allowed to deny incoming calls from when were being abused? Can't wait until cell phones are legal for telemarketers to call, then you'll hear some real complaining! Old Telco Guy
The ones that make me angry are the area codes that are not even listed as being assigned, ie 553. you can call NANPA who is the authority that issues the codes and ask. John Manning is the director at 571-434-5770 or at home 703-629-8851. nanpa.com has a whole list of officials to annoy about these codes. record a mesage on your answering machine starting with "Hello" to trip the machine, then tell them to call you on your "other number". That could be NANPA or your favorite legislators, state or federal. Law enforcement should enjoy a few calls too. Spread the joy!
The FTC states it is legal for TMs to call cells. It is illegal for TMs to auto-dial cells. http://www.ftc.gov/opa/2005/04/dnc.shtm writes "FCC regulations prohibit telemarketers from using automated dialers to call cell phone numbers. Automated dialers are standard in the industry, so most telemarketers are barred from calling consumers on their cell phones without their consent."
Interesting. Basically, a real human has to speak to you? Or does a human just have to dial the number, and let a pre-recording talk? (I couldn't load that page. Slow internet.)
Accually its only illegal in certain states for them to call cell phones. and if it is adebt collector depending on the state they can use any method to get ahole of you ie calling relatives work and neighbors
It is illegal and continues to be illegal for telemarketers to call cell phones. Sorry ttown. You are wrong there. That has not changed. You can register your cell phone number if you wish to but it is not necessary (you may want to do it anyway if you use your cell phone only and do not have a landline).
Telemarketers typically use a phone system autodialer connected to a computer software database to routinely call numbers, usually calling 4 numbers at a time. First person to answer disconnects the others, that's why there's nobody on the phone if you picked up on the second ring when someone else takes the call on the first ring. Calls that are not reached are thrown back into the database and tried repeatedly, that's why you see the same phone number or groups of numbers all the time. Numbers are sometimes "dummy" numbers provided by communications companies, and the use of these numbers is to determine the effectiveness of a calling campaign. They are handed out for a specific period of time to companies for dialing purposes. That's why you'll get a call from one company identified by that number and the next time it's an entirely different company and product. Telemarketing is still illegal (with certain exemptions that annoy everybody, such as political calls or fundraisers, etc.) to any caller on the DNC list, whether it's a landline or a cell phone. The object is tracking them back to the source and filing a complaint there. With the political season in full swing, there's little you can do about these except write to the Republican or Democratic National Committees, which I've done. Don't hold your breath ...
Yes, it may be illegal, but they do it anyway. It is currently illegal for telemarketers to call you and me at home, when we are registered on the Do No Call registry, but what good has that done? It only works for the companies that chose not to run and hide, and who chose to play by the rules.
That would be a lot of fun. I was also thinking of continuously faxing them a list of my top 10 random opinions, as they seem so interested in what I think.
Dear Old Telco Guy, I'd help you jam these con's and more. I'm tired of them taking advantage of people. Let's file a civil tort on them and hit them where it hurts, in the pockbook!!!
When they call, go along with it, until they ask for personal details (supply a fake name, of course), and then say something along these lines: "Oh, hold on, I gotta go... What was that info again? What was your fax number? I'll fax it to you. Okay, thanks... Buh-bye"
Instead of just automating a fax redialer, CONSTANTLY fax them black pages. Not only will this waste their time, but it'll waste their money. And if done often enough, could eventually drive them to bankruptcy :D
No, Bill, James had it right: BLACK pages, not blank pages. There are many ways to get an outgoing fax machine to send an all-black page, depending on how your machine works. This uses up a tremendous amount of toner or ink on the receiving machine, sometimes enough to stop the machine (since an all-black page uses as much ink or toner as dozens or hundreds of normal black-text-on-white pages) at least until someone puts a new cartridge in it. And the page will definitely be trash! With most ink-using fax machines, the paper would be so thoroughly soaked even the opposite side probably couldn't be reused. This might seem like a bad tactic to use environmentally speaking, but do we really believe that evil telemarketing / phishing / scamming companies are recycling their paper anyway?
These fax-farms don't have "fax machines". They have fax servers. Everything is computer based, and any "black pages" will just be deleted before ever costing any ink.
That used to be a wonderful way to piss off the people who pissed you off, but is sadly as out of date as "Prince Albert in a can".
Yeah, this is what gets me. Your a telco so you, as I do, realize what is going on here is FTC - which I registered my cell phone on do not call list - will be for the most part somewhat understaffed + if any issues arise, we have people who a paid $140 to talk, arguing with people who ( probably ) make some money off of dialer dollars. So many of the people who earn a living talking are like by those who are supposed to protect us.
That does not boogie well on a trans-continental rack, then again - me taking a recorded call when I am supposed to be working is just not anything but a denial-of-service attack. So what happens? We get hookered in to launching a dos against our tormentors......now we have commited what is in it's intent, known as retailiation. Definable at the Bench of Law as a Criminal Act, we now are beaten by our tormentors - this time at the Bench of Law.
-- Because it can be expected that electronic evidence will constitute much, if not most, of the evidence used in future motions practice or at trial, counsel should know how to get it right on the first try.
Paul W. Grimm Chief United States Magistrate Judge in Lorraine v. Markel
At this point I think my cell phone is on some list for telemarketers. Ever since I got a basic home phone line for a job, the land line (that I have given noone the number to, dont even know it myself) and my cell phone have blown up with telemarkets!!! Thanks Brighthouse!
I love that idea with the boat horn, it's too bad these idiots who call won't listen to reason, so fed up people like us don't have to resort to something like a boat horn....but hey I've tried reasoning with them, I've tried being patient, I've tried ignoring their calls and not answering, but I'm tired of not being able to enjoy my phone calls without them beeping in constantly....I'm gonna use your idea...thanks..:-)
Keeping a boat horn by the phone to use on telemarketers is not a good idea. The call center has your phone number and address. If you use such a device on a telemarketer and that telemarketer can show/prove that the use of that device you used on that telemarketer caused him injury/loss to their hearing; you can be held liable and may even be subject to assault charges and also sued by the person you caused harm to. Whether you agree about this or not, is it worth taking a chance and being tied up in litagation. Each call that goes out of a call center has a unique code to each call that can identify the person that was called.
LOL you moron. You can NOT be held liable for assault charges over the phone. Not assault, not battery, no way to meet the legal requirements. This is such a stupid thing to say. You do not get any risk of being tied up in litigation. Well, I suppose that part isn't true - we all have risk of being tied up in litigation, because anyone can sue for any reason, technically speaking. But you don't gain any increased risk for losing any suit. Using a phone to call people is assuming the risk of anything the phone is capable of - the phone's sound transmitters are limited, it's not like you can make the sound output at their end higher than the phone is capable of outputting. Wow. So yeah, go ahead, boat horn, whistle, dog barking, whatev.
Hey, boat-horn-lovers, listen up - I'm about to drop some knowledge:
I recently graduated from college and, so far, haven't had much luck pursuing a professional job. I'm going to grad school next fall, but in the meantime I'm working at a call center, calling people about services they may have requested information on, but usually they have no idea why I'm calling.
Many times people got signed up to hear about these services by filling out an online survey, going to a site looking for a job, or trying to win a free laptop or something equally asinine. I don't like the fact that we get people's information in these ways, but we do. So here are a few tips for the wise:
1) Be CAREFUL when you're filling out information online. READ the small print. READ the boxes that are checked underneath what you're filling out - you never know if a check in a box is going to earn you (and me) a lot of aggravation when you get calls you thought you never asked for (but technically did). I know it's hard work, but try to read what you're signing up for on the internet.
2) TALK to telemarketers. The very best way to get us to stop calling is to tell us in a courteous and rational way that you are not interested at all in what we are offering. If the caller is obnoxiously persistent, LIE and tell them they must have the wrong number, and no one by that name lives there. We won't waste our time calling the wrong person. Problem solved.
And finally, 3) It's not wise to piss off telemarketers too much. We've got saintly patience when it comes to silly pranks and even being cursed out (to a degree). But if you're going to pull some crap like an air horn or - my personal favorite - screaming at the top of your lungs, we're going to have problems. In many cases, telemarketers have A LOT of your information: your phone number (obviously), email address, street address, sometimes even birth date. We aren't paid enough to be responsible with this information, so if you damage my hearing or offend me to an outrageous degree some other way, I WILL NOT hesitate to sign you up for all the spam and phone calls in the world. It's going to happen, and it's fun for me.
In summation, remember, telemarketers are people too, just like you. We have friends, loved ones and feelings - oh, and a lot of your contact information. So play nice.
Here's an idea for you: Get yourself a webcam, a donkey, and an ironing board and use those items in a creative way to make a buck on the internet. I'm certain you'll find that much more gratifying than working at a call center. Dirtbag.
I didn't ask for a telemarketer to call me so asking me to be polite to the majority of them is like asking me to not step on a spider...ain't gonna happen. I have tried being polite, I have tried being snappy, but regardless of what you say or how you say it they don't listen. They change their numbers so they can get around the law, hire extremely unprofessional people to call you. Had one today that it was yeah, yeah, yeah, instead of Yes, I understand your request to be removed from our calling list. Thank you for your patience while I do so.
Mike you are a jerk! I have these idiots calling me and they dont know my name they are phishing and they are rude. I have asked politely to be removed and they dont. I ask to be placed on the DNC list or REMOVE list and they just hang up in my face and continue to call. You dont have a college education...keep dreaming, and if you do then you have no morals and are just the same as a dirty dog on the street! Shame on you........your job is harassing people. You should go to jail...if I called people like you do, I would be arrested for harassment. You need to pull your head out of your A$$ and get a real job. Moron.
Hey "Mike" I am sorry you have chosen to work at a call center. Just remember I tell everyone I know to find out as much information about the company calling, place an order and then to call the company back and cancell it. I do this every time I get a call and I know my friends do as well and we make it a point to tell everyone we can to order and then cancell. It may be a hassle sometimes but remember you never made that sale....
You claim to have gone to college? Using your job to threaten or harass people who don't want to hear from you in the first place? Graduating from college has made you even more arrogant and ass-like than before, if that's possible. Your dialog on this service sounds like a threat to the American Public. Don't worry about your hearing being damaged or your "feelings being offended".. you obviously have have mental and emotional issues that should have been resolved long ago...oh and don't worry about finding a better job...your butt is glued to that seat and your headset is now a permanent appendage.
And, if you ever get caught doing what you are doing here because you are ticked off about someone being offended that you are calling them, all that "data" you have that you threaten to distribute - you may not do without authorization. Guess what that creates? a duty. When there is a duty, a breach of that duty makes you liable! If you ever get caught doing what you say here you will do - and sometimes it's not hard to catch, I know I use certain mis-spellings of my name when I sign up for certain things, so I know exactly who is doing it, when it comes back to me from someone else with the same little error - you are now civilly and possibly criminally liable. And, as that kind of action is probably beyond the scope of your duty - and it almost certainly is - it will be you specifically liable, meaning bye bye car, house, property of any kind that is subject to attachment, no protection by your employer/shield of employment. Really, really stupid.
I can identify with Mike to a degree. I too have worked at a call center before and it was anything but a fulfilling job. In truth, it sucked. From what I experienced, my coworkers weren't scumbags or thieves. They were people who were trying to earn a living like the rest of us. They took the job because there was nothing else out there. They had bills to pay, and food to put on the table for their families. They didn't want to be calling you at dinner time or right when you got home from work any more than you wanted to be called. Giving them grief or blowing air horns in their ears, or one of my favorites pretending to be sitting on the toilet and making disgusting noises.
Do you think that doing stupid pranks is going to make them stop calling you? And being persistent is their job. The industry calls it a "second effort." If they don't do it, they get in trouble.
The next time you get a call, think twice about this type of behavior. Remember that you're mad at the industry, not necessarily the person on the phone with you. There are bad telemarketers, for sure, but that doesn't represent much of the whole. I'll leave you with this, when I did get a person who really pushed my buttons, I didn't steal their information, I just marked the call as an answering machine or the person wasn't on the phone. Guaranteeing that they'd be getting a call back.
I was told by someone who has learned that if you call back the harrassing 800, 866 numbers, it actually costs them money every single phone call they recieve. I was told that someone actually set it up on their computer to redial the unwanted caller's number continuosly, and for each call, that company had a very big bill. I heard it was somewhere around $200,000.00 or more by the time it was over...
I think a phone answering machine would be good with the proper message on it...Start with "Hello" to trip the machine, and tell them to call you on your other number. Make the number a state or federal legislator's office or better yet, any official who can cause them a problem, like police, FBI, etc. Anybody that knows you will not call you on that number, and simply leave a message. This should spread the joy around and maybe annoy some powerful people who can put a stop to these calls.
...Document all calls-from first one received, to last one prior to court dates. *shrugs* Phone companies can provide detailed lists of who has called over a certain period of time.
It's a long shot, but maybe you can convince the judge that "all's fair in love(lessness) and war." :D
Me, personally, I'd give 'em a local pay-phone number.
wrong hunny were not :) perfectly legal to ring homes and business to offer services..and its actually illegal for business numbers to be but on th DNC register (when people ask for it to be done, we have to do it) but cant be done :) sorry luv go back to law school
Not legal in any way, "hunny," to call homes whose numbers are on the DNC list (with some exceptions). I'd say go back to law school to you, but obviously you not only haven't made it even close to law school, I'd guess you barely got out of grammar school with a 6th grade education.
Most telemarketers won't hang up on you. Just put them on speaker phone; if you have the time; do whatever you were originally doing before they interrupted you. And trust me they won't call back if you get them stirred up enough.
i.e. my daughter who is 6 has plenty of questions for callers that she don't know; especially if they ask for the lady of the house. I just give her the phone; by the time she gets thru with them they will never ever think about calling again. I think they make comments on you phone number and usually don't call again. My favorite line of hers is - I can be the lady of the house especially when I haven't gotten on my mom's nerves. What product do you have you that ladies would be interested in? Barbie stuff? Blue's clue or Yes my parents are available but they wiil allow me to talk to you; their listening. LOL
We rarely get the telemarketers calls now but we all would try to outdo the other and see what they will say in response to some of the things we say. PS We've never did the DO NOT CALL list.
great idea... most telemarketers get paid the big bucks to sit there at a computer and try their hardest to make a sell. In fact, most are instructed to stay on the line no matter how long until the person at the other end hangs up.
Not True! Ive worked for a few companies, given its been a few years, but they only pay you for sales. Even if they pay you hourly, If you don't get enough sales your'e fired. Look in the classifieds. Didn't you ever wonder why telemarketers are always hiring? Most of these people are probably hard up and will work for anyone as long as they can pay their rent. They try so hard because they need employment. If they don't get a yes then, they get fired!
Whoa, you put some stranger on the phone with your little daughter and just leave it unattended?! That's weird! What if she gives someone personal info, "Look mister, I know my address, my first and middle name, and my ABC's!" What if he's some predator or something?
I let my 3 yr old, who no one can understand, talk to them. Heck I barely understand him OR sometimes I will say something like this. Ok buddy, I'm going to ok everything you say but I'll be honest with ya, When the envelope comes in I'm just going to leave it on the counter. I actually had them call back 3 times and ask if it was sent in and I was like no, it's still there, but I'm getting to it.
I always enjoyed when a telemarketer would get ahold of my 97 yr old mother in law...they could be on there for forever!! They would hear about Aunt Pearls hysterectomy, Uncle Bobs colonoscoopy, Cousin Donna's affair with the weird guy with the hair everywhere, and all the details of her 14 major bone breaks(complete with what she was doing right before each and every bone break, what the doctors said, what she did to recover...on & on & on..until I'm sure that poor telemarket would be ready to hold a gun, first to the telephone, and then to his own hed...We would sit at the table and eat an entire meal and giggle the entire time before we would make Mom hang up the phone..great entertainment.
Heck yeah! I would always give the phone to my 2 year old and say here's Grandma! Tell her everything you've been doing lately! Then I would give her the little toy keyboard and say play a song for Grandma! Funny as hell...I would love to have listened in to that conversation with your 97 year old! That is too funny...way to go!
I have been wondering about something: why on earth would a telemarketer stay on the phone when a child is talking or anyone who is not going to budge? If they're under so much pressure to make sales, it seems to me like they are going to be falling behind if they do much of this.
I love the idea of putting your kid on the phone. My husband once had our 8-year-old son answer the door during dinner time, and told him to tell the salesperson all about his video games. Worked like a charm! Now we will have to use that tactic for the telemarketers.
The problem with putting a child on the phone is that telemarketers are often required to hang up when a child answers and code the call a "call back". So, at that point, you will be called back. The best thing you could do is tell the telemarketer yourself that you are not interested in the call and to add you to that call centers DNC list. Go one step further as some call centers have a Master DNC list which would add your name to ALL clients that that call centers call on behalf of. Ask to be placed on that call centers "Master Do Not Call List". Also, let the telemarketer verify your phone number before hanging up as the phone number on the file the telemarketer is using may be different than the phone number the call centers auto dialer called. Especially true if you have changed your phone number recently. One last thing, to have your number put on a DNC list, it must be asked by the person that the telemarketer is calling, their spouse, or, a caregiver. Some call centers will not honor the request to be put on a DNC if you answer the phone and yell, "put me on your DNC list" and then hang up. The call centers reasoning is that they don't know who is making the request or, that the person doing the requesting even knows who is calling them. This is changing though.
TM, you clearly don't understand the type of telemarketers so many of us are having trouble with.
These aren't "professional" telemarketers who work with and understand the Do Not Call legislation and are calling from legitimate call centers. These are the fraudsters and scammers who call on a daily basis, trying to sell illegal drugs, worthless car warranties, etc.
It doesn't matter how many times you politely ask them to stop calling, reference DNC or anything else. They call back no matter what.
There's one group that have been calling me for more than three years. They ask for someone who doesn't live here (and never has, in the 20 years I've had this number) and have yelled and sworn at me when I tell them that the person they're seeking doesn't live here.
And then they call back, sometimes as much as five or ten times a day. It doesn't matter when I report them to the FCC because these clowns are calling from offshore or have computers set up that can (and do!) automatically call numbers, masking their true phone number.
They won't give their names or their company name or tell me where they are. One time, they said they would take me off their calling list if I wired $450 to them in South America!
I do what I can -- which is hanging up on them every time they call. Nothing else works.
Unless you would like me to give them YOUR phone number? Perhaps if you had to deal with these bottomfeeders, you'd better understand our situation.
not all telemarketers are like thisjust like all lawers and bnkers are not all scamers! i work in a call center for a reputable company, paid on a salary, we just invited people to different clients seminars or take calls for holiday companies or celinilng installers. What those bugges did was illegal. hope you dont think were all bad:)
The key is to act stupid and somewhat confused, and tie them up for a long time with your stupid questions. Then laugh at them, tell them what suckers they are, and hang up. LOL!
My favorite thing to do is to speak in a foreign language to them. It doesn't matter whether you actually KNOW a foreign language, just say something like "omelets du fromage?" as though it is a question you are asking them. Whatever they answer, just repeat your fake foreign question. It stops them in their tracks. One girl stopped, and I could hear her asking the others what to do. Then she hung up. LOL!
This may work for awhile as long as the call center knows that they reached the person they were calling. As an example: the call center calls Joe Jones. The tm verifies that he is talking to Joe Jones. You go into your routine. The call will be coded a "no". The problem is, afte so much time has lapsed you will probably be called back.
Here's the real problem. Instead of everyone trying to come up with some clever routine to screw around with, learn about the laws and rules that call centers operate by. There are rules and laws that will greatly reduce, if not completly eliminate, the number of calls you receive by call centers.
Call centers offer a legitimate use believe it or not. When you call that ad you just seen on tv to order State Quarters or, that music cd collection, or, that book from that tv evangelist or, that neat new tool for your workshop; you are most likely calling a telemarketer that just called and asked you for a donation to some charity.
TM, you don't get it. The telemarketers who cause problems are the ones who are illegally pushing drugs, worthless car warranties, etc.
It has been years since I've been called by a legitimate call center because I'm on the Do Not Call list and the businesses I work with know not to call me.
If you think that you can STOP these clowns from continually calling me and swearing at me when I say the person they're seeking doesn't live, then give me your phone number and I'll refer them to you.
Telemarketers are instructed to get out of a call if it is going "nowhere." All that will happen in this type of call is it will be coded a "no." Do you know what that means? It mean the call center will not call you for awhile but they will call again sometime in the future. You should understand one thing. In the telemarketing business, this is no game. The University of Akron had a large addition added to its campus just to teach about telelmarketing. The addition was paid for by the owner of Infocision.
One call that I made, the person I was talking to was telling me everything that I was doing. When he mentioned that now I was going to "such and such" backcard (I can't remember which one it was) I asked him at tha point if he worked as a telelmarkter before. He said, "no, I use to teach it in college."
Peoples reactions are gauged to see how they react to certain stimulus. We are all studied. Profiles and target audiences are studied. telemarketing is a science. The people who own telelmarketing co.'s aren't stupid. They are very rich people!
I know they are annoying. But I've been unemployed too many times and been stuck in too many demeaning jobs to tell somebody else that works a low-life job to suck an egg. I try my hardest to listen to as much as I can, call them by their first name and say "I know you're working for a living, but I really don't want anything. And I'd really love it if you took me off the list - would you, please?" Ninety-nine percent of the time, they are gracious and I don't hear from them again. I don't see the point in treating people like s**t. I'm not going to damage their hearing or dignity - karma's a b***h. I would never take the job they do and I desperately need a job today but I just couldn't expose myself to so much verbal abuse on the other side - and I do have a problem interfering with people's lives on the other side who have not asked to be called. Anyway, 9/1/09 is the day telemarketers are in the hole and can't call anymore, right? No more "robocalls" - that's good news, maybe????
The reason many telelmarketers will keep pressing you in a call to donate or buy something is because they are required to. They are instructed to make 1,2 or even 3 requests to the people being called or the telemarketer may be sent home for not correctly following his "script." Many telemarketers want to give the person they are calling a break but if they get out of the call, it is called a "bail" and they get zero credit and many even be reprimanded and sent home without pay. usually, some provision is given for getting out of a call without being punished for it. As an example, if you give two "no's" to the same objection, the telemarketer can get out of the call without repercussion to himself. Believe it or not, the telemarketers job is really stressful and there is a high turnover rate in this type of job. Not too many people wish to make a career of it.
I know you would be appreciated for your understanding "womanbewise."
The last time I got a solicitation call from a not-for-profit was from the college where I earned my B.A. I was called three nights in a row and I was fortunately out when they called.
On the fourth night, I reminded the caller that it's on my donor card that I was NEVER to be called for a donation. (As a student, I fundraised for the school so I know what system they use.)
I was told by her supervisor (who I spoke to) that he had a right to call me as often as he wanted because the college was a not-for-profit and he would continue to put me on the call list. I agreed with them that the college had that right, but it wasn't always a good idea.
I then called the college president and told her about the situation and, since the college no longer honored the information on my donor card, I was no longer honoring my pledge of $100K in my will.
Not-for-profits have the right to call me, but I also have the right to say, "no" and a smart telemarketer knows the difference between making the sale and harrassing prospective buyers.
TM, you don't get it. The telemarketers who cause problems are the ones who are illegally pushing drugs, worthless car warranties, etc.
It has been years since I've been called by a legitimate call center because I'm on the Do Not Call list and the businesses I work with know not to call me. It's the perverts who try to scam me that repeatedly call me.
If you think that you can STOP these clowns from continually calling me and swearing at me when I say the person they're seeking doesn't live, then give me your phone number and I'll refer them to you.
Just how many graduates of the University of Akron's telemarketing classes are pushing illegal drugs?
"All that will happen in this type of call is it will be coded a "no." Do you know what that means?"
I do, but apparently you and your co-workers don't.
"It mean the call center will not call you for awhile but they will call again sometime in the future."
If you call a person after he/she has told you to stop calling, that's harassment. I've already reported three companies to the police for this. If you want to risk a fine and/or jail sentence, by all means, go for it.
Get the number they are calling from, Dial *67 then the number they called from. (Mine was 800-669-1678) The *67 blocks your number from their caller ID so that they don't know who they are talking to. They can't NOT pick up the phone because it may be a potential sucker! And when they say hello etc... don't say anything! You will get a cussing for calling them and not talking, but hey it gives it right back to them! If you could get all your friends and family, facebook ppl, twitter people, yahoo people etc... to call all at one time and jam up their lines, it will be very disruptive for quite a while! : ) Not saying we have done this...but it sure as heck is fun!