888-893-9341

Can't help you, Andrew, because I never answer calls from numbers I don't recognize.  But, I can tell you that I, too, received a call, from this number, on 7/11/14, at 4:35PM, EDT.  CID is Unavailable.  Doesn't help much.  I'm sure it's a junk or scam call, unsolicited and illegal, since I'm on the DNC list.

Just got a call from this number.  They asked for me by name and claimed to be from some tech support company.  They were ready to "assist me" because it came to their attention that I had an "illegal copy of Microsoft programs".  I hung up on them.

Just got a call from this number.  They claim there is a problem with our computer, not possible we have a new computer, and how would they know if there is a problem or not?  They would have to have seen our computer or be connected to our computer to know that we are having an issue.  Don't fall for these idiots.  We are also on a do not call list.

Got a call 7-31-14. They said they were from Microsoft tech support and I was getting error messages on my computer. Said they were from Myaka, Florida said they got my address and phone number when registered. I did not register

We got a call from this number 8/4/14. They claimed that there was a virus on our computer and that they were notified in order to help us. Total scam. Just moved and hooked up this number. No way anyone could have gotten it.

Your full of it also! Microsoft does not cold call and there is no way they can tell something like this happening and even Microsoft says its its horse hockey! Quote: "i put him on hold and tried to call microsoft if this company is legit" ROFL! This comment indicates your tried and failed to make contact and then you go on to say "microsoft told me : yes, they are one of our tech support maam is there any problem?"  Really, if you fail on the call how can tell you anything? Because you didn't and your a shill for the scam!

Here is what Microsoft really has to say about this:

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

And here is all the warnings on these scam operations:

http://www.ftc.gov/news-events/press-releases ... rt-refund-scams
http://consumerist.com/2014/01/03/that-guy-on ... ably-a-scammer/
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.ftc.gov/opa/2012/10/pecon.shtm
http://www.scamwatch.gov.au/content/index.phtml/itemId/989316
http://www.net-security.org/secworld.php?id=13376

Nope - you didn't read what she posted did you?  BTW, Microsoft and their partners, and other legitimate computer repair businesses - do not cold call people.

Just to refresh your memory:

http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

Cybercriminals don't just send fraudulent email messages and set up fake websites. They might also call you on the telephone and claim to be from Microsoft. They might offer to help solve your computer problems or sell you a software license. Once they have access to your computer, they can do the following:

Trick you into installing malicious software that could capture sensitive data, such as online banking user names and passwords. They might also then charge you to remove this software.

Take control of your computer remotely and adjust settings to leave your computer vulnerable.

Request credit card information so they can bill you for phony services.

Direct you to fraudulent websites and ask you to enter credit card and other personal or financial information there.

Neither Microsoft nor our partners make unsolicited phone calls (also known as cold calls) to charge you for computer security or software fixes.

Telephone tech support scams: What you need to know

Cybercriminals often use publicly available phone directories so they might know your name and other personal information when they call you. They might even guess what operating system you're using.

Once they've gained your trust, they might ask for your user name and password or ask you to go to a website to install software that will let them access your computer to fix it. Once you do this, your computer and your personal information is vulnerable.

Do not trust unsolicited calls. Do not provide any personal information.

Here are some of the organizations that cybercriminals claim to be from:

Windows Helpdesk

Windows Service Center

Microsoft Tech Support

Microsoft Support

Windows Technical Department Support Group

Microsoft Research and Development Team (Microsoft R & D Team)

Report phone scams

Learn about how to report phone fraud in the United States. Outside of the US, contact your local authorities.

How to protect yourself from telephone tech support scams

If someone claiming to be from Microsoft tech support calls you:

Do not purchase any software or services.

Ask if there is a fee or subscription associated with the "service." If there is, hang up.

Never give control of your computer to a third party unless you can confirm that it is a legitimate representative of a computer support team with whom you are already a customer.

Take the caller's information down and immediately report it to your local authorities.

Never provide your credit card or financial information to someone claiming to be from Microsoft tech support.

What to do if you already gave information to a tech support person

If you think that you might have downloaded malware from a phone tech support scam website or allowed a cybercriminal to access your computer, take these steps:

Change your computer's password, change the password on your main email account, and change the password for any financial accounts, especially your bank and credit card.

Scan your computer with the Microsoft Safety Scanner to find out if you have malware installed on your computer.

Install Microsoft Security Essentials. (Microsoft Security Essentials is a free program. If someone calls you to install this product and then charge you for it, this is also a scam.)

Note: In Windows 8, Windows Defender replaces Microsoft Security Essentials. Windows Defender runs in the background and notifies you when you need to take specific action. However, you can use it anytime to scan for malware if your computer isn’t working properly or you clicked a suspicious link online or in an email message.

Learn more about Windows Defender

Will Microsoft ever call me?

There are some cases where Microsoft will work with your Internet service provider and call you to fix a malware-infected computer—such as during the recent cleanup effort begun in our botnet takedown actions. These calls will be made by someone with whom you can verify you already are a customer. You will never receive a legitimate call from Microsoft or our partners to charge you for computer fixes.

More information

For more information about how to recognize a phishing scam, see Avoid scams that use the Microsoft name fraudulently.

If you need help with a virus or other security problem, visit the Microsoft Virus and Security Solution Center.

To help protect against viruses and other malicious software, download Microsoft Security Essentials.

Windows 8 includes antivirus protection that’s turned on by default.

Nope - again, no legitimate computer repair service or company will cold call anyone!  That's an epic fail, for you!

Um ...

No need to call.
Just read this:
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

So, the number in this thread is that of a scammer, and you seem to be a shill.

So lets get this straight......
You got a call, claiming you have a virus on your computer........

So, lets see what they had to do to in order to call you about your virus:
They would first have to track down you computer's IP address.
They would have to identify the ISP you use to connect to the internet.
They would have to contact a judge in order to get a court order to force your ISP to relinquish your account information.
They would have to get a gag order imposed on your ISP, your ISP would then be forced to turn over your account contact information without your knowledge.
They would then have to use said account information to privately identity that you are indeed the owner of the infected computer.
They would have to spend a very large sum of money and resources to get the above information.
(HINT: As they are not law enforcement or a government agency, no way in hell would they be able to get said court orders)

That all said, please explain why you think it was a legit call.

Awwww, poor baby, are we hurting your scammy pocket book? I don't need to call Microsoft, I can actually read their warning from their website about your kind of scammy fake deals! And I'm obviously way more computer literate, computer savvy and have a way higher reading comprehension level then you do!  Epic fail of the shill once again!

Sunbiz is the state of Florida's business license website.(My company is listed there.). It is so easy to pull a name from there.  How about Liars R Us for you????

They fixed your company?
But you said they told you that it was a virus in your COMPUTER!
Which is it?
BTW, your pants are on fire!!!

Hang up on these people.  They are trying to get access to your computer.  Caller asks if I am in charge of my computer.  He sees a lot of errors and if I can take a few minutes he can show me.  Sure!!!

called here. still that # calls quite often, i answer. nothing. called back and they said they were from micro soft and wanted infiormation . i hung up

They wanted to know if I wanted to buy a "little boy" from Romania for my "personal pleasure"  Asked for a credit card number and personal information

dude you where just scamed the person you talked to was working with the other person who called you, my friend call from a scammer who said she had problems with her PC and she paid a big price to let him take over her pc, took a while for her get rid of the problem. It was free all this time she wasted with the scammer.