626-552-9011

I got a call from a Katherine that said she was trying to get up with someone and that she is from Legal Services for a Glen Mark and Associates.  When I looked the number up no information came up.  When I looked up the name of the company it appeared as a nursing home.

I got a call from a Katherine that said she was trying to get up with someone and that she is from Legal Services for a Glen Mark and Associates.  When I looked the number up no information came up.  When I looked up the name of the company it appeared as a nursing home.

How can I verify whether or not a debt collector is legitimate?
Here are a few warning signs that could signal a debt collection scam:

The debt collector threatens you. Legitimate debt collectors probably won't claim that they'll have you arrested or claim that they or their employees are law enforcement officers.

The debt collector refuses to give you information about your debt or is trying to collect a debt you do not recognize. You have certain rights to ask a debt collector to verify the debt. You can use this sample letter to request this information. Ask for an explanation in writing before you pay.

The debt collector refuses to give you a mailing address or phone number.

The debt collector asks you for sensitive personal financial information. You should never provide anyone with your personal financial information unless you are sure they're legitimate.
If you think that a caller may be a fake debt collector:

Ask the caller for his or her name, company, street address, telephone number, and professional license number. Many states require debt collectors to be licensed. Check the information the caller provides you with your state officials, or the state in which the debt collector holds a license. If the caller refuses or is unable to provide you with information about his company, or if you can’t verify the information he provides, do not give money to the caller or company.

Tell the caller that you refuse to discuss any debt until you get a written "validation notice." This notice must include:
The amount of the debt
The name of the creditor you owe
A description of certain rights under the federal Fair Debt Collection Practices Act
If a caller refuses to give you all of this information, consider requesting this information in writing or seeking assistance before paying the debt to make sure the debt, and the company, are valid.

Tip: You can consider sending the collector a letter requesting the information by using one of the CFPB's sample letters. You can also submit a complaint to the CFPB or you can contact your state Attorney General’s office.

Do not give the caller personal financial or other sensitive information. Never give out or confirm personal financial or other sensitive information like your bank account, credit card, or Social Security number unless you know the company or person you are talking with is a real debt collector. Scam artists, like fake debt collectors, can use your information to commit identity theft such as:
Charging your existing credit cards
Opening new credit card or checking accounts
Writing fraudulent checks
Taking out loans in your name

Contact your creditor. If the debt is legitimate – but you think the collector may not be – contact your creditor about the calls. Share the information you have about the suspicious calls and find out who, if anyone, the creditor has authorized to collect the debt.

Report the call. Submit a complaint with the CFPB or get in touch with your state Attorney General's office with information about suspicious callers.

Stop speaking with the caller.If nothing else works and you believe the calls are fraudulent, send a letter demanding that the caller stop contacting you, and keep a copy for your files.

Tip: You can use this sample letter to write a letter demanding the debt collector stop contacting you. By law, real debt collectors must stop calling you if you ask them to in writing.

Tip: If you're having trouble with debt collection, you can submit a complaint with the CFPB online or by calling (855) 411-CFPB (2372).

http://www.consumerfinance.gov/

They said they were with legal support services, that they are trying g to send me papers for my signature because there was a complaint against me my case is supposed to be 4323hs. They have been harassing my mother also with their phone calls I have no idea how the got my number or my mothers please make this stop. Thank you Lisa westphall

I recieved a call saying they were trying to get a hold of a name I do not know personally and this number was given a way to reach them.  When I call back to let them know their information is wrong all I get is a message.

I recieved a call  saying ,that they are a legal support services  they want my debit card number ,his name is  Mark Hernandez ,his phone # is  626-269-8579.....pls.be  ALERT

I just received this call as well and sure enough it is a scam!!! They asked meto verify my Social Security number and I said if you are a debt collector you have my social ......So here is my name and date of birth.... So I will wait for the legal document to get delivered to my job

Yes this is A SCAM. DO NOT GIVE THEM INFORMATION as they are trying to steal your identity. They are a FAKE debt collection scam which allegedly uses threats and intimidation tactics to coerce consumers to pay payday loan debts they either do not owe, or did not owe. PLEASE CALL YOUR LOCAL ATTORNEY GENERAL'S OFFICE AND FILE A COMPLAINT. NEVER give them any information.

I also got this call. I was told it was regarding a civil complaint.  I asked for information to what the complaint is and was told she didn't have that info and told me im supposed to call glenmark associates.

She didn't? No debt validation, no debt, NO kidding.

How can I verify whether or not a debt collector is legitimate?
Here are a few warning signs that could signal a debt collection scam:

The debt collector threatens you. Legitimate debt collectors probably won't claim that they'll have you arrested or claim that they or their employees are law enforcement officers.

The debt collector refuses to give you information about your debt or is trying to collect a debt you do not recognize. You have certain rights to ask a debt collector to verify the debt. You can use this sample letter to request this information. Ask for an explanation in writing before you pay.

The debt collector refuses to give you a mailing address or phone number.

The debt collector asks you for sensitive personal financial information. You should never provide anyone with your personal financial information unless you are sure they're legitimate.
If you think that a caller may be a fake debt collector:

Ask the caller for his or her name, company, street address, telephone number, and professional license number. Many states require debt collectors to be licensed. Check the information the caller provides you with your state officials, or the state in which the debt collector holds a license. If the caller refuses or is unable to provide you with information about his company, or if you can’t verify the information he provides, do not give money to the caller or company.

Tell the caller that you refuse to discuss any debt until you get a written "validation notice." This notice must include:
The amount of the debt
The name of the creditor you owe
A description of certain rights under the federal Fair Debt Collection Practices Act
If a caller refuses to give you all of this information, consider requesting this information in writing or seeking assistance before paying the debt to make sure the debt, and the company, are valid.

Tip: You can consider sending the collector a letter requesting the information by using one of the CFPB's sample letters. You can also submit a complaint to the CFPB or you can contact your state Attorney General’s office.

Do not give the caller personal financial or other sensitive information. Never give out or confirm personal financial or other sensitive information like your bank account, credit card, or Social Security number unless you know the company or person you are talking with is a real debt collector. Scam artists, like fake debt collectors, can use your information to commit identity theft such as:
Charging your existing credit cards
Opening new credit card or checking accounts
Writing fraudulent checks
Taking out loans in your name

Contact your creditor. If the debt is legitimate – but you think the collector may not be – contact your creditor about the calls. Share the information you have about the suspicious calls and find out who, if anyone, the creditor has authorized to collect the debt.

Report the call. Submit a complaint with the CFPB or get in touch with your state Attorney General's office with information about suspicious callers.

Stop speaking with the caller.If nothing else works and you believe the calls are fraudulent, send a letter demanding that the caller stop contacting you, and keep a copy for your files.

Tip: You can use this sample letter to write a letter demanding the debt collector stop contacting you. By law, real debt collectors must stop calling you if you ask them to in writing.

Tip: If you're having trouble with debt collection, you can submit a complaint with the CFPB online or by calling (855) 411-CFPB (2372).

http://www.consumerfinance.gov/

Ya this happen to me yesterday,I got a call from legal services the number was 626-214-5741. I called the number they told me I had to call 626-225-3611 which I did I got a man voice mail I left my reference number and in a few minutes a man calls back his name was Mark Hernandez. The sad thing I gave him my debit card info.

Ya these guys are nuts! They keep calling my boss telling her that they are going to 'serve' her on my behalf? Why would they do that? It makes no sense. Either that or they are complete idiots. They also will not provide me with ANY information at all as to what it is regarding. RED FLAG. I would be happy to pay for something that I owe but they can not provide that because it is a scam. They also said that I have to 'FAX OVER RIGHT AWAY A POWER OF ATTORNEY' to their fax number. What the what??!! Why would I do if I have no idea who these people are? Oh…I know why…BECAUSE THEN THEY WOULD HAVE MY SIGNATURE. Which is another element that would be wonderful to have to steal my identity. Silly birds. Fly back to you chicken coop.

I've recently been getting calls from a lady named Donna from Glen Marks and Associates  626-225-3722 she left me a voice mail stating documents requiring my signature will be delivered to my home between 9am and 12pm. They are harassing my parents also. They call from unknown # and leave voicemails stating I'm going to be served papers. All I can can find on this company is that is shows to be a nursing home...

I have been getting calls from them and they say that they are going to take me to court to garnish my wages for a debt on a credit card that was settled with Bank of America over 10 years ago. I confirmed my last 4 SS digits that they provided. I think that I want to cry now.

No need to get upset.  First read Alfalfa's excellent posts in this thread, there are 2 of them if I remember right.  Also read this, carefully, and follow the links to make reports, complaints, and most importantly to learn your rights in this matter:
This is a common ploy by criminals attempting to extort money from people by scaring you into believing that you will be criminally charged, go to jail, lose your driver’s license, have wages garnished, etc. all for an alleged or nonexistent debt.
Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt.  It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.
Read up on your rights here, get template letters to send and also make a complaint at this government site:  http://www.consumerfinance.gov/
Also file a complaint with your State Attorney General's office.
List of State AG’s offices:  http://consumerfraudreporting.org/stateattorneygenerallist.php

One important thing to remember if these losers have any of your personal information such as your social security number, date of birth or drivers license make sure you register with identity protection notify the credit agencies as well as your banks!!

http://www.secretservice.gov/fraud_creditcard.shtml
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credit reports:  Experian, Equifax, TransUnion
http://www.consumer.ftc.gov/articles/0155-free-credit-reports
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http://www.irs.gov/Individuals/How-Do-You-Rep ... aud-Activity%3F
go to the IRS.gov site and fill out the forms on this page that pertain to them, most likely form 14039
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How to see if your on the chex system list:
http://www.wikihow.com/See-if-You-Are-on-Chexsystems-List
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For Extortion Scam Operations,  File reports with the FBI, your state attorney general and Department Of Justice,CFB,FTC & FCC..  Emails can be attached to complaints filed with IC3, the cyber crimes division of the FBI.

http://www.nw3c.org/
http://www.ic3.gov/default.aspx
http://www.fbi.gov/
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/
https://esupport.fcc.gov/ccmsforms/form1088.action
http://www.fraud.org/
http://www.stopfraud.gov/report.html
Tip off FBI about this extortion attempt by filing form at: stips.fbi.gov/
http://www.consumer.ftc.gov/blog/haunted-phantom-debt

Also see here:
https://800notes.com/arts/I2neMkbUAAo/where-to-report-phone-crime
https://www.westernunion.com/us/en/fraudaware ... and-answer.html

Also read up on the laws and your rights:

https://800notes.com/arts/Jb8EW-eDhQA/harassi ... ou-need-to-know
See Residents post here also:
https://800notes.com/forum/ta-34af6a034ba34b6/unending-collection-calls
Templates of Letters:
https://800notes.com/Phone.aspx/1-319-242-7350

http://www.ftc.gov/os/statutes/fdcpajump.shtm
http://www.consumerfinance.gov/askcfpb/search ...
http://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf
http://www.consumer.ftc.gov/articles/0149-debt-collection

And see:
http://www.dfi.wa.gov/consumers/alerts/nationwide-debt-association.htm
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http://www.fbi.gov/scams-safety
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http://www.ic3.gov/media/2014/140627.aspx
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https://800notes.com/forum/ta-944ec1426a8bcbb ... service-attacks
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http://www.clarkhoward.com/news/clark-howard/ ... r-phones/ndF4c/
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http://www.net-security.org/article.php?id=1828
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https://800notes.com/forum/ta-86217073a9c8dad ... 077595690349410
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http://www.consumer.ftc.gov/articles/0258-fake-debt-collectors
https://800notes.com/forum/ta-b95e185ca7ca356 ... debt-collectors
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http://www.deadiversion.usdoj.gov/pubs/pressreleases/extortion_scam.htm
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http://www.fdcpa.me/fake-process-server-injunction/
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https://800notes.com/forum/ta-9413b3202bc8b6c ... net%27s-tactics
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http://dfi.wa.gov/consumers/alerts/cashnet-payday.htm
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http://www.cashnetusa.com/consumer-notices
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Extortion Scam Related to Delinquent Payday Loans

Washington, D.C.
December 07, 2010  FBI National Press Office
(202) 324-3691

— filed under: Press Release

The Internet Crime Complaint Center has received many complaints from victims of payday loan telephone collection scams. Callers claim the victim is delinquent in a payday loan and must repay the loan to avoid legal consequences. The callers purport to be representatives of the FBI, Federal Legislative Department, various law firms, or other legitimate-sounding agencies. They claim to be collecting debts for companies such as United Cash Advance, U.S. Cash Advance, U.S. Cash Net, and other Internet check-cashing services.

According to complaints received from the public, the callers have accurate data about victims, including Social Security numbers, dates of birth, addresses, employer information, bank account numbers, and the names and telephone numbers of relatives and friends. How the fraudsters obtained the personal information varies, but in some cases victims have reported they completed online applications for other loans or credit cards before the calls started.

The fraudsters relentlessly call the victim’s home, cell phone, and place of employment. They refuse to provide any details about the alleged payday loans and become abusive when questioned. The callers have threatened victims with legal actions, arrests, and, in some cases, physical violence if they do not pay. In many cases, the callers harass victims’ relatives, friends, and employers.

I also got the same call and guess what..it is not a scam! i owed money to my old bank its just a third party debt colletor.and guess what now im debt free and in process of building my credit score...dont be ignorant people. do u really think u can be in debt and no one will come looking for you?

The only one who's ignorant is you - because you think you can come here and blow smoke.  Well, guess what, cupcake?  It doesn't work like that!  Refusal to mail proof of debt is just one of the reasons this IS A SCAM.  Wonder how much they paid you to post your cr@p!

BTW, this is a Google Voice VoIP phone....

I got a phone call at work but they can't give me any information on what it's for