305-356-2997

I THINK THIS CALL IS FROM A FAX THAT GEICO USES BECAUSE THEY FAXED ME SOME PAPERS.AND IT WAS THE SAME TIME AS THE NUMBER ON MY PHONE.

fax machine in the early hours of the morning, this must stop!!!!!

I received 5-6 calls for this number.  Based on the feedback from other people I called Venali and spoke to Albert in Customer Support.  He was very nice and researched my situation.  He explained that a person with questionable identification created an account last night.  They checked out the new account and cancelled it right away since it didn't add up.  He told me that I shouldn't;t receive anymore faxes.  I'll let you know if it happens again.

Caller ID: 305-356-2997
Caller: Venali, INC
Caller Type: Fax Machine

The company (Venali,  INC) is located in Coral Gables and has called our house numerous times.  We've called to complain to have our number removed from their data base after finding their number through a google search.   I’d recommend everyone who’s had these annoying calls to do the same.  Their companies information is listed below:

1 Alhambra Plz., Ste. 800, Coral Gables, FL, United States

(786)552-1900

Description: Communications: Venali Inc. uses state-of-the-art Internet technology to deliver secure fax messaging.

The number is for company is 786-552-1900 ask to speak to John Poncy he is the CEO of the company.  As Chris mentioned, they are a internet fax messaging company.

WRITE VENALI! This is the company that provides the automatic service allowing these calls to take place.
Their email is:
support@venali.com
If enough people complain they will have to take notice.

I called Venali's customer support center (17865521900). They were very pleasnt. They apologized and said they would contact that customer and ask them to update their records and take me off. We'll see if it works. If we all start harrassing Venali maybe they will make it stop.

Recieved several call every day in the late afternoon. Opened a ticket with support@venali.com and after 7 days they did stop.

I receive 50 calls everyday. It's very annoying.

Fax tone at 2:30 am

I called and talked to john poncy, and he stated that he will get on it asap. I will post to let you know.

We apologize for any inconveniences that this issue might be causing. Venali’s services enable users to send and receive faxes by utilizing our lines, as all faxes are intended to be submitted to a phone number, not a phone line. Venali takes these matters seriously, and are thoroughly working on solutions to help mitigate the severity of this problem. We can assure you that Venali does not conduct spam/unsolicited faxing or condone activities which may be deemed public nuisance. For this reason, we are eager to share with you the root causes of this matter, providing you with effective solutions and preventative measures, and ask to facilitate and collaborate eliminating this inconvenience for you and others.

    In the same manner, through thorough investigation with substantiate and collective information derived from people like you, and responders of these incidents sent to the Venali Customer Support Department, at support@venali.com, we have found three most common scenarios (but not limited to), which have best described the root causes of these unfortunate occurrences. These are:
1.    Someone with the wrong intention signed up online with Venali and operates in violation of their terms of service agreement by conducting illegal unsolicited spam faxing. When those customers are discovered by Venali their account is immediately terminated.
2.    Existing-valid customers are unintentionally faxing to an incorrect fax number by misdialing the numbers.
3.    An unknown company or malevolent party is using our caller id number: 305.356.2997, which will be displayed on the recipient’s phone to mask their number, as the number could have been programmed into their fax machine.

    Moreover, Venali understands the annoyance of these unsolicited calls to voice lines; for this reason, we have been working on implementing preventative measures. In fact, if you are not expecting to receive a fax or are receiving fax tones to a voice line and believe the number to be a Venali customer fax number, please report this to Our Venali Customer Support Team by sending an email to support@venali.com, with subject: Annoyance Calls. Our Customer Support Team will immediately investigate and identify the customer associated with the fax number and take appropriate action. If it was determined that it was a legitimate fax, but sent to an incorrect fax number, Venali will contact the customer advising them to discontinue faxing to the incorrect number and to contact the intended recipient.

    Furthermore, in the case that a valid customer is inadvertently calling a voice line, our policy is that we give the customer a 24 – 48 hour grace period to remove the number before disabling their account. If it appears that a Venali customer was attempting to send unsolicited faxes, had malicious intentions, or the calls do not appear be an accidental misdial, Venali will contact that customer and will terminate their service. In addition, Venali has parameters for all non-commercial/non-enterprise customers, which limit the number of faxes senders may send per transmission. Additional limitations are set as we monitor charges generated within a given period that is detected as a potential unsolicited account.

    Consequently, we ask for your assistance and cooperation in circumventing the capture of these undesired calls by contacting your local phone company to trap the source of the caller and sending an email to our support team at support@venali.com. If you see or hear about complaints from people whom are also being affected by these unfortunate occurrences, we encourage you to spread this knowledge, as it would be greatly appreciated. We can effectively work together decreasing the number of these disturbance calls, and anticipate any engagement endured, to better isolate and hopefully soon resolve this matter. We thank you for your support as we continue to improve our processes and our systems to be the most operationally excellent fax vendor on the market. If you would like to know more information about Venali and our faxing services, please feel free to visit our website at www.venali.com.

Sincerely,
Venali Support Team

HOW TO REMOVE YOUR NUMBER: Please read page 3 on this website, as it explains (in details) all the information needed regarding calls from 305-356-2997. Otherwise, send an email to support@venali.com, with the subject: Nuisance Call, and our customer support team will be more than glad to contact the sender to have them remove your number from their address book. Venali’s services enable users to send and receive faxes by utilizing our lines, as all faxes are intended to be submitted to a phone number, not a phone line. We take these matters seriously.

Thank you,
Venali Support Team

HOW TO REMOVE YOUR NUMBER: Please read page 3 on this website, as it explains (in details) all the information needed regarding calls from 305-356-2997. Otherwise, send an email to support@venali.com, with the subject: Nuisance Call, and our customer support team will be more than glad to contact the sender to have them remove your number from their address book. Venali’s services enable users to send and receive faxes by utilizing our lines, as all faxes are intended to be submitted to a phone number, not a phone line. We take these matters seriously.

Thank you,
Venali Support Team

fax machine calling our main office number - please stop these calls

anoying call every minute in the morning for like 20 times

beep.....beep....beeep.....

I recieve at least six of these fax calls on my cell phone daily.

Won't stop calling!!!!!!!

This number makes several repeated calls throughout the business day as well as at night. The annoyance is one thing but the disruption to our business day is far above acceptable. This must stop!!

receiving calls at all hours, would like it to stop

Received numerous fax calls daily from 305-356-2997 for the last 6 months.  Would like to report this so the calls will stop.

GETTING THESE PHONE CALLS IN THE MIDDLE OF THE NIGHT IS BAD ENOUGH, BUT THERE IS NEVER ANYONE ON THE LINE IT JUST SOUNDS LIKE A FAX.  I DO NOT WANT TO HEAR THAT AGAIN. DO NOT WANT OUR PHONE NUMBER ON WHATEVER THIS IS, DO NOT CALL AGAIN.

received from (305) 356-2997
faxes sent to my home phone at random hours and days.  I do not have a fax machine.  Calls come in the middle of the night.  This has been happening for 5 months.  Verizon - my phone carrier is of no help.