We have another "hero". This time it is "Passages Malibu" (passagesmalibu.com) or rather their legal department who sent a trademark infringement claim to our provider. Apparently Passages Malibu found a user report about their phone call and someone in their company got a bright idea on how to remove the user comment.
They decided to send a copyright and trademark infringement claim for mentioning their company name.
Too bad they did not read our Legal Stuff page and did not check other articles here. If they did, they would know that such baseless claim could lead only to getting more attention to the comments about their phone calls and about their attempts to remove negative reviews.
I have no idea about the Passages Malibu service, but their lawyers should consider transferring to the marketing department. They have no idea about US trademark law, but definitely can attract publicity to their company.
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