425-412-2539

Called three times within a couple of hours. Doesn't leave a message.

Keeps calling

This number has called me 10 times a day for 2 weeks.  No one answers and does not leave message.

Calls my work place repeatedly and just hangs up when I answer. I called back and it is Receivables Performance Management. I asked her to remove our number from her database and she said she would. If they call again I will use every free minute to call and harass them. lol

http://www.receivablesperformance.com/

Telephone and Fax
Phone: (866) 212-7408
Fax: (888) 203-3641

Client Services
Phone: (888) 452-9175
Fax: (425) 412-2543

Escalations
Phone: (888) 838-5123
Email: escalations@receivablesperformance.com

Mailing Address
Receivables Performance Management
20816 44th Ave W.
Lynnwood, WA 98036

Postal Address
PO Box 1548
Lynnwood, WA 98046

For Disputes or to Report Bankruptcy

Please call (866) 212-7408 to speak with and Account Representative regarding your dispute or mail your dispute details to:

PO Box 1548
Lynnwood, WA 98046

http://www.bbb.org/alaskaoregonwesternwashing ... -management-llc

BBB Accredited Business since 5/22/2014
Receivables Performance Management LLC

Phone: (866) 212-7408
Fax: (888) 203-3641
View Additional Phone Numbers

   (425) 412-2600(Phone)
   (888) 452-9175(Phone)
   (888) 838-5123(Phone)
   (425) 412-2543 (Fax)
   (888) 203-3640 (Fax)

20816 44th Ave W, Lynnwood, WA 98036
mcase@receivablesperformance.com
View Additional Email Addresses
compliance@receivablesperformance.com - Communication/Mass Email
escalation@receivablesperformance.com - Communication/Mass Email
~clientservices@receivablesperformance.com - Communication/Mass Email
http://www.receivablesperformance.com
BBB® Accredited Business Seal
BBB® B Rating

358 complaints closed with BBB in last 3 years | 132 closed in last 12 months
Complaint Type     Total Closed Complaints
Advertising/Sales Issues     2
Billing/Collection Issues     266
Delivery Issues     0
Guarantee/Warranty Issues     0
Problems with Product/Service     90
Total Closed Complaints     358

Additional Complaint Information

On February 25, 2013, BBB recognized a pattern of complaints from consumers regarding sales practice and customer service issues. Consumers allege Receivables Performance Management LLC promises upon settlement, the debt information will be removed from the consumer's credit report; however, the company does not remove the debt information. According to information provided to BBB by the company, they use an automated system to update credit information when an account is marked disputed, settled or paid; as a back-up, a manual process can be implemented to update or delete information from a consumer's credit history. Consumers further allege company representatives exhibit inappropriate behavior, use scare tactics, call multiple times throughout the day or disconnect the call when the consumer answers the phone.

According to information provided to BBB by the company, they discipline employees who are not compliant or respectful when speaking with consumers. The company also states its auto-dialer may attempt to call a consumer up to three times a day, and it may take a few seconds to connect a consumer with an employee; the company states it is working to improve its auto-dialer and reduce disconnects.

10 Customer Reviews on Receivables Performance Management LLC
Customer Experience     Total Customer Reviews
Positive Experience     0
Neutral Experience     0
Negative Experience     10
Total Customer Reviews     10

Additional Information
BBB file opened: July 26, 2011
Business started: 08/01/2002
Business started locally: 08/01/2002
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Alaska Department of Commerce Community & Economic Development
550 W 7th Ave Ste 1500, Anchorage AK 99501
http://www.commerce.state.ak.us
Phone Number: (907) 269-8110

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Oregon Division of Finance & Corporate Securities
350 Winter St NE Rm 410, Salem OR 97301
http://www.cbs.state.or.us/dfcs
Phone Number: (503) 378-4140
dcbs.dfcsmail@state.or.us
Type of Entity

Limited Liability Company (LLC)
Business Management
Mr. Howard George, Member/CEO
Mr. Mark Case, Director of Compliance General Counsel
Mr. Chris Vitoz, COO
Contact Information
Customer Contact: Mr. Mark Case, Director of Compliance General Counsel
Principal: Mr. Howard George, Member/CEO
Business Category

Collection Agencies Collection Agencies (NAICS: 561440)

To File complaints FDCPA/TCPA violations:
Your State Attorney General
Their State Attorney general
www.naag.org (you can find your state AG at this link).
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/
http://www.rcfp.org/reporters-recording-guide/state-state-guide
http://www.dmlp.org/legal-guide/recording-phone-calls-and-conversations
Also with the BBB and follow completely through with it.
http://www.consumer.ftc.gov/blog/haunted-phantom-debt
Seek a FDCPA/TCPA Attorney if need be.
***A company must be licensed in their state as well as the one they are trying to collect in if two different states are involved.

Some Tips:
*Keep all messages
*Take a picture of your Caller ID
*Keep any and all conversations recorded to your states recording laws, some require they be told, others do not. This can be transferred to a recording device.
*Keep a notebook handy for writing time,date, who you spoke with and what the conversation detailed.

Follow the steps in what you need to know here:

https://800notes.com/arts/Jb8EW-eDhQA/harassi ... ou-need-to-know
See Residents post here also:
https://800notes.com/forum/ta-34af6a034ba34b6/unending-collection-calls
Templates of Letters:
https://800notes.com/Phone.aspx/1-319-242-7350

http://www.ftc.gov/os/statutes/fdcpajump.shtm
http://www.consumerfinance.gov/askcfpb/search ...
http://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf
http://www.consumer.ftc.gov/articles/0149-debt-collection
*Check your SOL for your state as well.
*Attorneys need to be licensed as a DC to collect, all DC's must be licensed in their state as well as yours if different.
http://www.insideedition.com/investigative/93 ... debt-collectors

This number calls every morning at 8 am sharp. Very annoying. And at night. For a couple of weeks now. I answered it and it just says wait a representative will be with you. I'm not waiting they are selling something. No one gets on the line.

Robocalls two times a day seven days a week that began in late May or early June.  I have no account balances in dispute so I have no idea why I am getting these calls.  It is just a recording asking me to call yet another number.  This company does not leave a message.  It just calls and hangs up.  This should be illegal.

Calls my home phone from early morning till late in the evening. We check caller i.d. and if it's an unrecognizable # just let the machine take it. They always hang up. Annoying at best.

This number calls our house several times a day and just hang up and won't  leave a message when we don't  answer

Calls every morning, mid day and evening.  Does not leave a message.  Just annoying!!!!

Music plays and I hear some clicking, and caller ID says Mountlake TE WA

well they just changed there phone number by one number and the new number is 425-412-2540 so everyone be aware of this number now and its from washington state also!!!

I have been a call or two each day this week (June 4-7, 2016) on my cell phone.  No message is left.  I'm tired of these annoying calls, especially because I have to pay for them!  It looks to me as if many others are having the same problem.  Receivables Performance Management LLC calling from 425-412-2539 needs to stop bothering us!!!

Receiving multiple phone calls per day from this phone number for about two weeks.  Never leaves a message; no one is on the line when we answer the call either.  Annoying folks whom should be arrested for telephone harrassment.

This number keeps calling my phone and no one says anything. It has also called and just hung up when i answer. I am just going to block this number because this is getting on my nerves.

No one ever answers. I am on the do not call registry and have already reported this number to the FCC. I have answered the calls many times with stop calling me with the call disconnecting shortly after.

They called and wanted to know if I was the correct person and stated an address that they wanted to verify if i lived or had lived at that address.

Called me 19 times in the last month. Always around 3:45.

It is now 530 pm and they have already called us twice today in tn.  We did not answer on cell, and they did not leave msg.  We do not answer unless we recognize a number.