716-362-0644

I have called this number several times and always receive the message, "You have reached the office of Sherry Stephens, Claims and Finalization Manager at EGS."

7163620644 I got the same information, when I talked to her, she says she is a third party, the was referred to for collection of a debt. She is the required third party that is required by law to try and make contact with the debtor(the one owing the debt), to make restitution, or payment plan before the other party (the one who wants your money) , takes you to small claims court as well as get your side of the story. that's what Sherrie stevens(stephens) explained to me over the phone. She also says she only has 72 hours to make contact and for you to respond before she has to turn in her info to the lawyer that wanted the info. I looked it up, it says she is with EGS. In New York. SHe also said she was from New York.

Nope - the debt collector doesn't get to specify the timeline for recovery - phone calls are not proof that anyone owes money.

http://www.consumer.ftc.gov/articles/0258-fake-debt-collectors

Consumers across the country report that they're getting telephone calls from people trying to collect on loans the consumers never received or on loans they did receive but for amounts they do not owe. Others are receiving calls from people seeking to recover on loans consumers received but where the creditors never authorized the callers to collect for them. So what's the story?

The Federal Trade Commission (FTC), the nation's consumer protection agency, is warning consumers to be on the alert for scam artists posing as debt collectors. It may be hard to tell the difference between a legitimate debt collector and a fake one. Sometimes a fake collector may even have some of your personal information, like a bank account number. A caller may be a fake debt collector if he:

is seeking payment on a debt for a loan you do not recognize;
refuses to give you a mailing address or phone number;
asks you for personal financial or sensitive information; or
exerts high pressure to try to scare you into paying, such as threatening to have you arrested or to report you to a law enforcement agency.
If you think that a caller may be a fake debt collector:
Ask the caller for his name, company, street address, and telephone number. Tell the caller that you refuse to discuss any debt until you get a written "validation notice." The notice must include the amount of the debt, the name of the creditor you owe, and your rights under the federal Fair Debt Collection Practices Act.
If a caller refuses to give you all of this information, do not pay! Paying a fake debt collector will not always make them go away. They may make up another debt to try to get more money from you.

Stop speaking with the caller. If you have the caller's address, send a letter demanding that the caller stop contacting you, and keep a copy for your files. By law, real debt collectors must stop calling you if you ask them to in writing.
Do not give the caller personal financial or other sensitive information. Never give out or confirm personal financial or other sensitive information like your bank account, credit card, or Social Security number unless you know whom you're dealing with. Scam artists, like fake debt collectors, can use your information to commit identity theft – charging your existing credit cards, opening new credit card, checking, or savings accounts, writing fraudulent checks, or taking out loans in your name.
Contact your creditor. If the debt is legitimate – but you think the collector may not be – contact your creditor about the calls. Share the information you have about the suspicious calls and find out who, if anyone, the creditor has authorized to collect the debt.
Report the call. Contact the FTC and your state Attorney General's office with information about suspicious callers. Many states have their own debt collection laws in addition to the federal FDCPA. Your Attorney General's office can help you determine your rights under your state's law.
Also good info at the Consumer Finance Protection Bureau:
http://www.consumerfinance.gov/askcfpb/1699/h ... legitimate.html

On January 14, 2015 my daughter got the same story except that "Sherry Stevens" was the neutral mediator required by New York State Law to review the case before it is taken to small claims court.  " Stevens" said the company suing my daughter  is own by a New York Company. We live in Nevada.  New York laws have no jurisdiction over Nevada Courts. At the time of the call, the adults in my daughter's home were sleep-deprived due to sick kids. The kids are better and we are angry with the attempted scam.