800-240-1371

800 area code: Toll-free
Read comments below about 8002401371. Report unwanted calls to help identify who is using this phone number.
  • 0
    Natasha
    I just check my account and found a charge for $46 by a place called "Tech Support_Ja"  the transaction didn't go thru because it's an account I only use for specific items and I only keep like 10-15 bucks in there and so there wasn't enough funds for it to be taken out.. However I am still going to be calling my bank in the morning and reporting it and also cancel my card and get a new one just in case this is some reoccurring attempt at taking my money every month... Has anyone heard of this company before or even know what it's for or who they are?? I'm not stupid when it comes to computers but I'm definitely not the most savvy so any advice or suggestions on what could've happened would be greatly appreciated...
    • Caller: They didn't call me. Only charged my account $46.00
    • Call type: Scam suspicion
  • 0
    Philip Takow
    Please why was $48 deducted in my account without my permission?
    Please I need refund now.
    • Caller: 8002401371
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  • 0
    Ces
    Yeah that's what it is. Someone wanted to fix a coffee maker. Looked like legit coffee maker co. about to answer question. Paid the dollar but soon found out it was broken. Didn't even talked to no one. They stole $37. I have to cancel my debit card I guess.
    • Caller: 800 240-1371.
    • Call type: Scam suspicion
  • 0
    Ces
    I just cancelled it. They can keep the $37.
    It's justanswers.com. Got to go slow and read and check before continuing to whatever site. God business but I couldn't own it or work in scamming.
  • 0
    7786888019 replies to Dennis
    these damned wstan charge me 72 dollars from my card without speaking or having an appointment with them these scammers we have to report them with this account number they appear in my account 8004401371 ca
  • 0
    Sheila Wallace
    | 1 reply
    They have been charging me $46 for whatever this is I am reporting to and will report them I want my $46 a month for at least 3 months I am really pissed would like to know how they got my info
    • Caller: They didn't call just charged my bank $46 a month
  • +1
    BigA replies to Sheila Wallace
    Simple, someone used your card to purchase an answer and then you were automatically signed up for the monthly fee as per their Terms of Service.  Everything else you need to know was already posted in this thread.
  • 0
    Karin Gullberg
    | 1 reply
    Once they asked for more money for "advice" regarding my dog's poisoning I declined. Some possible "Veterinarian" texted with advice and questions. I did not engage. Since then I have has 2 charges for the service they claim I signed up for. I did not. Called the number and talked to some poor guy that gives their spiel claiming if I gave my CC# I had given consent. WTH is that. Fraud and I will not rest until I get my money back as well as help others not have this happen.
    Andy Kurtzig is the man behind the scam. Please twitter him, do whatever you can to stop and protect others. What a loser
  • +1
    BigA replies to Karin Gullberg
    Quote:
    Since then I have has 2 charges for the service they claim I signed up for. I did not.
    If this is the same site then yes, you did and it was clearly stated there.
    https://www.justanswer.com/info/how-it-works
    Quote:
    Clear, fixed fees
    The real cost of medical, legal, car, and home repair is hard to know beforehand. Here, your cost is fixed for a regular monthly fee, and any premium service fees are always upfront.
       https://www.justanswer.com/help/
    Quote:
    For a low fee each month, you can ask questions to doctors, lawyers, mechanics, and other Experts. Save time and money every month with:

    Unlimited questions and answers
    24/7 peace of mind from real doctors, lawyers, mechanics, vets and hundreds of more Experts
    Exclusive members-only iPhone iOS and Android app
    2 free phone calls (only available on the iOS app)
     https://www.justanswer.com/help/trial
    Quote:
    For a low fee each month, you can ask questions to doctors, lawyers, mechanics, and other Experts. Some plans include a trial period so you can use the membership before your monthly billing period
    .
    Quote:
    You’ll first be charged when your trial ends, then once every 30 days, though it may take a few days for the charge to be posted to your account.
     I simply cannot see how they could have made it any clearer then that and any more open.
  • 0
    William E. Keeler
    | 1 reply
    I am being charged $50.00 a month for a reason I do not know. Please stop charging my credit card. I don't know your company.
  • 0
    BigA replies to William E. Keeler
    You seriously think that by posting here they will stop charging your card?
  • 0
    CHUCK CONLON
    00
    how this will appear on your statement
    justanswer *te 800-240-1371 ca usa who the hell are you and why am i being charged for something i did not do or even know about!!! I demand an answer or i and attorneys will press charges!!!!
  • 0
    CHUCK CONLON
    | 1 reply
    Remove at your own peril!!! I and my attorneys will press appropriate charges and i think you will be sorry!!’
  • 0
    BigA replies to CHUCK CONLON
    You seriously think that by posting here you are communicating with these people?
  • 0
    Shelly replies to DIANE
    | 2 replies
    This just happened to me. These idiots pulled $34 from my account without my authorization. DONT USE THIS SERVICE. THEY ARE A FRAUDULENT AGENCY. I'M REPORTING THEM TO THE BETTER BUSINESS BUREAU. I SPOKE WITH A KATRINA WHO WOULDN'T COMPLY WITH MY REFUND REQUEST AND THEN HUNG UP ON ME.
  • 0
    BigA replies to Shelly
    | 1 reply
    Then you admit that you used this service and didn't read any further then it only costs this much for a (you stopped there it seems).  You are reporting them to the BBB?  Then you really don't want your money back?
  • 0
    Linda L Barron
    I had $ 46.00 taken out of my account and I got no help whatsoever
  • 0
    Ella
    | 1 reply
    Beware of talking to them. I was charged 1$ for asking a question by text (no helpful answer), and a 37$ charge was posted to my bank account. It was very hard to convince them to cancel "membership" and get a refund.
    • Caller: Home Repair *Justanswer
    • Call type: Valid
  • 0
    BigA replies to Ella
    You should have said beware of not taking the time to read before signing up for their service.

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