800-377-2013

Medical Center of Denton...???

Usually shows up as unknown/unavailable.
Claimed to be with Swedish Medical Center.
Asking for Carmen Santiago.
When I said Carmen wasn't in at the moment, the lady gave me this number to call.

claimed to be a 'parkridge health services' .. i  think probably some company phishing for information.
i dont bother answering any call that isnt someone in my address book. /sigh

This company called our house today. They are claiming to be with a local hospital. I think that they are the collection agency that hospitals use to intimidate people.  They claim we owe $75.  We have just finished paying $7200 by monthly draft.  I told he caller that we could not have a balance as we were set up on payment plan.  Our insurance company paid them $40,000 about two weeks after my husband was discharged. His care there was excellent but their collection tactics are lacking.

THIS IS A DEBT COLLECTOR DONT NOT PAY THEM THEY WILL [***] YOUR CREDIT REPORT,,PAY THE DOCTORS OFFICE THAN NOTHING IS ALLOWED ON CREDIT REPORT SEE:  HIPPA

I work for this company, National Patient Account Services.  We are not a collection agency, we are a business office that resolves non-delinquent accounts.  We do not report to credit bureaus, as we are not a creditor.  Hospitals place accounts with us, and if the accounts are not resolved in a timely manner, we cannot keep them.  The accounts close, and the hospital may report to the credit bureau.  We have a centralized number because we handle more than two hundred hospitals.

By your own description that does make you a collection agency.  It also makes your company a prime example of what is wrong with health care in this country.

Actually a collection agency generally deals with past due accounts.  It sounds to me like they are more of a billing company. They don't even keep the accounts if they are not paid quickly. I just got a call from them for an event that happened just over a month ago.

http://finance.idaho.gov/consumerfinance/Acti ... 202010-9-15.pdf

Here is a consent order in which they agree they are a collection agency

A lady called & said thank you for using St.Joes hospital. Before we going any further I need you to answer some questions for me...name, birthdate, address, city, state, zip. Every time I ask what this was regarding she would say I can't disclose that until you answer my questions. Very forceful & unhelpful
I finally hung up

Probably trying to collect on a past due hospital debt. By law, third party collectors are not permitted to disclose details of the debt to anyone but the debtor and this would seem to extend to even stating they are attempting to collect the debt.

Called and asked for my personal info. Claimed to be a local hospital however there is a north and south. They messed up by supposedly calling from the one ive never been to. As a rule I don't give out personal information period. End of story.

That's funny, because I was informed just a few minutes ago that it was not a bill collector.

They called me today asking for me by maiden name...I've been married 16yrs and have never had anything to do with the hospital they called about.