800-566-3930

they said they were attempting to collect a debt (Progressive)
We never had Progressive Ins.

Attempting to collect a debt.  Say they are calling and the name is jumbled... that wasn't done on purpose to fool the receiver of the call????  Naaaahhhh.

I get 2-3 of these calls a day.

Attempting to collect a debt.  Say they are calling and the name is jumbled. They call like 2 times a day and we have nothing to do with them.  Before they said a name that was not use.  I wish they would stop calling.

This is an important message for... This is not a sales call. If you are not the person we are trying to reach, please hang up now. If you are this person, please remain on the line to retrieve this important message. There will now be a 3 second pause. By staying on the line, you acknowledge that you are that we are attempting to reach. My name is Cathlene Brooks. I'm a debt collector of Progressive Financial Services. This is an attempt to collect a debt and any information obtained will be used for that purpose. Call me at 1800-566-3930 regarding an important business matter. Once again, that number is 1-800-566-3930.

Who is this? They keep leaving messages on the answering machine.
I can't get through to a live person to find out the address
so I can send them a Cease letter.
They said "progressive financial" I have Never heard of them
and don't think it has anything to do with progressive insurance.
If I do get in touch with them, The First thing I would ask them
is Are they LICENSED in my State and if so, what is the License Number.
I doubt they are licensed and would most likely hang up on me.

Same call as dane got (see his/her posting). To be able to delete a recorded call, I *must* listen to it. (Thx Qwest.)
My name is not the same as the name/guy they're looking for.  :)

Just filed an official complaint on the donotcall (gov) site. See below for an explanation...Please complain. The more the merrier!



"YOUR COMPLAINT HAS BEEN ACCEPTED

Thank you for filing your complaint with the National Do Not Call Registry.

Do not call complaints will be entered into a secure online database available to civil and criminal law enforcement agencies. While the FTC does not resolve individual consumer problems, your complaint will help the agency investigate the company, and could lead to law enforcement action."

Please call 1-800-566-3930 we are calling with important information.

Operation Address
1919 W. Fairmont Dr. Suite 8
Tempe, AZ 85282  

Payment Center Address
1919 W. Fairmont Dr. Suite 8
Tempe, AZ 85282

Additional Office Locations
Eddystone, Pennsylvania
Aberdeen, South Dakota
Glendale, Colorado  

Call Center Phone: 1-866-484-0204
Call Center Fax: 1-800-347-1028

Collections Email: collections@progressivefinancial.com

http://www.progressivefinancial.com/home_nonflash.htm

Send them this "drop dead" letter via certified mail and request a return receipt:

Date

Your Name
Mailing Address
Your City, State, Zip

Re: Notice to Cease Contact Regarding Debt for ______________________

Name of Collection Agency
Mailing Address
City, State, Zip

I am notifying you in writing that your agency has contacted me regarding a debt for [name of person who collector is contacting you about]. No one by that name lives at my address or phone number.

Therefore, I am requesting that you cease all communication to my phone number regarding this person's debt. If you persist in believing that [name of person] is somehow connected with my address and/or phone number, please provide proof of your claim.

You should direct all future correspondence in writing as outlined in the Fair Debt Collection Practices Act (FDCPA) and to cease all communication with me by telephone.

Lastly, I would like to receive confirmation in writing that you have received this letter and will no longer be contacting me about this other person's debt, or I will be forced to seek further legal action.

I look forward to your acknowledgement that you have received this notice by [date that is two weeks from date of letter].

Sincerely,

_______________
(Signature)


Your Name

http://www.privacyrights.org/Letters/debt6.htm

Yea I have been calls from progressive financial services about a debt. I'm disabled and I'm handling the situation in that matter, but now they are calling my dialysis unit. If they violated the fair credit debt laws I'm pursuing legal mattera

you guys complain to much you want the calls to stop call the # then wait for a rep to get to you and don't be a dick on the phone it's that easy. I swear people complain daily Oh there calling me they need to stop or I'm going to sue them I worked for collections agencies before every time either you call or you get a call then you said remove my # then hang up or don't call again there is no dnc list (do not call list) for collection they will call till they get somebody on the phone. Look call the #1-800-566-3930 wait for someone to answer & if they don't that doesn't mean don't try again call them in till the pick up

It gets better.

My wife and I agreed to pay them an exorbitant amount of money to get her student loan debt caught up (I had lost my job, then her, and we got behind) on the premise that we would be able to take the tax deduction for the huge payments that we were making and really could not afford; we both felt bad that she'd gone so far into the hole and we wanted to make it right.

On no fewer than 4 separate occasions (including our initial contact,) they assured us that we would be able to do this.

Today, their rep changes the story, and tells my wife "well you can't take a deduction when you are in default."

I'm telling you right now, if I'd known they were lying to us, I'd have agreed to absolutely nothing with them, whether or not we got sued. Not being able to take that deduction has pretty much sunk us in the tax-bill department; we aren't rich and don't get to pay a 15% rate.

My advice to anyone dealing with these jerks would be to see a lawyer first, and get anything they promise you in writing. It may sound expensive to you now, but believe me... it'll be much WORSE for you later if you don't.

FRIDAY, 01 FEBRUARY, 2013 @9:14 AM:
PROGRESSIVE FINANCIAL SERVICES FIRST STARTED CALLING MY CELLPHONE ON THE ABOVE DATE ASKING TO SPEAK WITH A HISPANIC FEMALE "GUADALUPE GARCIA."

THE CALLER ID NUMBER IS 602-453-8805.

I  AM NOT AN HISPANIC FEMALE.

I HAVE HAD THE SAME CELLPHONE NUMBER SINCE MY BIRTHDAY WAY BACK IN FEBRUARY, 1999.

ME AND MY WIFE BOTH RETIRED BACK IN 2008 WITH ABSOLUTELY ZERO DEBT...I.E...NO MORTGAGE, NO AUTO LOAN(S), NO CREDIT CARD DEBT, NO NOTHING EXCEPT FOR MONTHLY UTILITY BILLS, FOOD AND MISCELLANEOUS MONTHLY ITEMS.

I HAVE 1 MAJOR CREDIT CARD FROM AMEX, AND MY WIFE HAS 1 MAJOR CREDIT CARD FROM HSBC. WITH A BIG FAT ZERO BALANCE.  NEVER LATE NOT ONE TIME IN MORE THAN 30+ YEARS.

AS OF TODAYS' DATE, FRIDAY, 18 OCTOBER, 2013, I HAVE RECEIVED A TOTAL OF 166 CALLS.

THE FIRST CALL I ANSWERED BACK ON FEBRUARY 1ST, AND HUNG UP WITHOUT SAYING GOOD BYE.

THE OTHER 165 CALLS HAVE BEEN BLOCKED SINCE THE FIRST CALL.

I ALMOST STARTED TO ASK WHICH ORIGINAL CREDITOR THEY WERE CALLING FOR, BUT DECIDED NOT TO AT THE LAST SECOND.

AT THE CURRENT RATE THEY'RE CALLING, THE TOTAL NUMBER OF CALLS SHOULD BE 200+ BY JANUARY 1ST, 2014.

KEEP CALLING IDIOTS! I LOVE IT, I LOVE IT, I LOVE IT.

====================================

BBB ACCREDITED BUSINESS SINCE 10/19/1995

Progressive Financial Services, Inc.

Phone: (602) 453-8610
Fax: (602) 453-8655
1919 W. Fairmont Drive Bldg. 8, Tempe, AZ 85282
customerservice@progressivefinancial.com
View Additional Email Addresses
http://www.ethicalaz.com/progressivefinancialservices/
View Additional Web Addresses
BBB® Accredited Business Seal BBB® C+ Rating
On a scale of A+ to F
Reason for Rating
BBB Ratings System Overview

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description
This company is a Collection Agency.

Request a Quote
Request a Quote from Progressive Financial Services, Inc.

BBB Accreditation
A BBB Accredited Business since 10/19/1995

BBB has determined that Progressive Financial Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for Progressive Financial Services, Inc. include:

Length of time business has been operating.
Complaint volume filed with BBB for business of this size.
Response to 161 complaint(s) filed against business.
Resolution of complaint(s) filed against business.
BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details
161 complaints closed with BBB in last 3 years | 46 closed in last 12 months
Complaint Type     Total Closed Complaints
Advertising/Sales Issues    2
Billing/Collection Issues    122
Delivery Issues    0
Guarantee/Warranty Issues    0
Problems with Product/Service    37
Total Closed Complaints    161
Read Complaints | Definitions | BBB Complaint Process | File a Complaint against Progressive Financial Services, Inc.

Customer Reviews Summary Read customer reviews
9 Customer Reviews on
Progressive Financial Services, Inc.
Customer Experience     Total Customer Reviews
Positive Experience     0
Neutral Experience     0
Negative Experience     9
Total Customer Reviews     9
Read Customer Reviews | Submit a Customer Review | See Trends in Customer Reviews on Progressive Financial Services, Inc.

Government Actions
BBB knows of no significant government actions involving Progressive Financial Services, Inc..

What government actions does BBB report on?

Advertising Review
BBB has nothing to report concerning Progressive Financial Services, Inc.'s advertising at this time.

What is BBB Advertising Review?

Additional Information
top
BBB file opened: July 25, 1995
Business started: 05/15/1995 in PA
Business started locally: 05/15/1995
Business incorporated: 05/15/1995 in PA
Licensing
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Arizona Department of Financial Institutions
2910 N. 44th Street, Suite 310, Phoenix AZ 85018
http://www.azdfi.gov
Phone Number: 602-771-2800
Fax Number: 602-381-1225
consumeraffairs@azdfi.gov

Type of Entity: Corporation

Business Management
Ms. Barbara Hoerner, Corporate Counsel
Mr. Joseph C Hull, CFO
Mr. Wesley F. Hull, President
Mr. Robert J Prince, Executive Vice President
Mr. Louis P. Valerio, CEO

Contact Information
Principal: Ms. Barbara Hoerner, Corporate Counsel

Business Category: Collection Agencies

Alternate Business Names: P.F.S.

POSTING DATE & TIME: FRIDAY, 18 OCTOBER, 2013  @16:41

Your an idiot buddy! This company is randomly calling people all over the US and Canada that have nothing to do with them.
This company will call again and again and again... Its not even a live person but a computer voice. They have called me on my work cell 1 time a day for over 2 months now. You should stop being a dick and supporting this kind of unsolicited phone stalking!

This company has been calling and recording me and harassing me and they keep asking for someone who is not at this phone number.

Follow the steps in what you need to know, Send them a cease and desist letter via certified or return receipt US mail.

https://800notes.com/arts/Jb8EW-eDhQA/harassi ... ou-need-to-know
See Residents post here also:
https://800notes.com/forum/ta-34af6a034ba34b6/unending-collection-calls
Templates of Letters:
https://800notes.com/Phone.aspx/1-319-242-7350

http://www.ftc.gov/os/statutes/fdcpajump.shtm
http://www.consumerfinance.gov/askcfpb/search ...
http://www.consumer.ftc.gov/articles/pdf-0096-fair-credit-reporting-act.pdf
http://www.consumer.ftc.gov/articles/0149-debt-collection

To File complaints FDCPA/TCPA violations:
Your State Attorney General
Their State Attorney general
www.naag.org (you can find your state AG at this link).
https://www.ftccomplaintassistant.gov/#&panel1-1
http://www.consumerfinance.gov/complaint/
http://www.rcfp.org/reporters-recording-guide/state-state-guide

Sorry Example Of A Collection Company
Collector (Former Employee), Tempe Az – November 19, 2012
Pros: not a one
Cons: an endless amount
I have well over a decade of collection exp. Never in all my career have I worked for such a poorly managed company. For those entering the collection industry I would urge you to consider another agency to kick start your career. For those who are seasoned collectors interested in working for this company...eghh what the hell go sit for a week and enjoy a good laugh. However I would encourage you to be proactive in finding another job with a reputable company. With the amont of law suits against them combined with and endless trail of FDPCA violations and BBB complaints im amazed there doors are open. You would think that the owners of this company would pay more attention to those they intrust with everyday operations. Even the floor managers have been sued for FDCPA violations. So for anybody considering this hell hole do yourself a favor and do some research first.

I'd keep an eye on this company. Not sure about their tactics and why they do what they do. They seem very defensive.

They keep calling about a debt, but won't say what kind of debt. Asking for my social security number and birth date. That's against the law and no one told them.

I asked them to send a letter to my address about the debt they think i owe. So, let's see if they do it.

I need them to stop calling me