800-651-7710

This is a collection agency. I got this call for my late father's Discover cc bill.

How did you handle them?  Did you call back?

Collection Agency trying to collect from an estate.

My mother passed away a couple of months ago and she had credit card dept. B of A and Citi Bank wrote them off but Discover didn't. This number is a collection Agency trying to collect money for Discover card debt. This number along with a few others tied to this Agency call me several times a day from early morning (7:00am) until late at night (10pm). My father is on a fixed income and don't know how he's going to pay this bill since there wasn't any life insurance

if the credit card was in your mother's name only no one else is responsible for the debt.  If there is no estate the debt must be written off by Discover. Let them know there is no Estate, no money.

This is a scam!!! Do NOT give them info about any thing! They called me on my cell phone that has NO service here in the USA! (It’s a Swedish cell phone) I was using WiFi at my fathers house when the call came in. They wanted me to pay a debt on a bill that was made up and didn’t exist. (Dental bill from January 18 2018) I’ve been living in Sweden for 27 years!!!  Talk about dumb [***]!!! Haha... A new Microsoft technical support scam!!! Haha... DON’T fall for this BS!!!

You MAY live in a state where he is not legally obligated to pay it. If the card was in her name and he was only an authorized user, most states will not hold him responsible, but check your state. You also can demand in writing that they stop contacting you. Best of luck.

Well hopefully this has resolved itself since Traci posted 2 years ago.

Traci posted back on 25 Oct 2017 and it is highly unlikely she will read or be able to use your info this late in time.
Just so you know, an Authorized user is very different from an Account Holder and is under no obligations to pay on any debt to the card issuer. Just like your employer might have a card to allow employees to purchase things for an office, its the Card Holder (the one who has the account in their name)  who is responsible for paying on the Card, not anyone who is allowed to use it.

I'm not 100% sure that applies in the 8 community property states so people should check their state laws as well as federal laws.

Very true, and I hope so for her sake; however, it may help someone else to know what their rights are.

Scammers

They are calling about my ex-husband for debt that he had after we got divorced.  This is not the only company who calls about him.  I'm not responsible for his debt nor his estate, which is intestate and has not gone through probate - AND WILL NOT UNTIL THE 2 YEAR STATUTE OF LIMITATIONS IS UP FOR CREDIT CARD DEBT.  So no, I'm not calling them back.

looking to collect for false bills on a deceased relative

I think they are scam artists and not to be trusted ... do not give them any personal information!!!
I requested they mail me a letter and I didn’t give them any contact info.

My father in law died a few months ago. Not only did this scammer call my husband, they also called his brothers, none of whom had anything to do with their father’s accounts. It’s a total scam, meant to take advantage of grieving families. I’m hoping they didn’t try to reach out to my mother in law.

You will need to send them a certified, return receipt debt validation (by law they have to go back to the original creditor to prove you owe the debt), cease and desist calling, or "not me" letter (this will be the best money that you have ever invested).  Also send it first class mail in case no one will sign for it.  Make a notation of that fact at the bottom of the letter.  You also need to report them to the proper agencies to which I have provided links to.  Then you need to go out and get a consumer lawyer to sue them on a contingency basis (no money out of your pocket) and let them pay you for the harassment.  If everyone did these three things, these crooks would be bankrupt, and we would all be the richer for it.  Use these web sites to find an attorney in your state that will probably take the case on a contingency basis (no money out of your pocket up front):  http://www.consumeradvocates.org/
http://www.consumeradvocates.org/find-an-atto ... tates_value=All

Everything else you need to know follows including at least two or more federal and state agencies where you should report their criminal activities.

DCM SERVICES

Web site says that they are vultures picking on the bereaved and are located in Minnesota:  https://www.dcmservices.com/contact-us

BBB gives them an accredited A with 55 complaints ( that certainly sounds like the BBB was paid a ton of money for that to happen) and 21 negative reviews as of 4/26/2021:  http://www.bbb.org/minnesota/business-reviews ... is-mn-96071966/

Both the New York Times and the Washington Post did stories about this criminal organization:  http://www.nytimes.com/2009/03/04/business/04dead.html?_r=0
http://www.wsj.com/articles/SB10001424052970204224604577030043890121710

This is the felon in charge of hiring the felons that call you:  https://www.linkedin.com/in/melissacossairt

Minnesota Dept. of State info:
Minnesota Business Name
DCM Services, LLC
Business Type
Limited Liability Company (Foreign)
MN Statute
322B
File Number
1959295-2
Home Jurisdiction
Delaware
Filing Date
08/15/2006
Status
Active / In Good Standing
Renewal Due Date
12/31/2016
Registered Office Address
7601 Penn Ave S #A600
Richfield, MN 55423
USA
Registered Agent(s)
Ben Boyum
Home Office Address
2711 Centerville Rd #400
Wilmington, DE 19808
USA
Manager
Ben Boyum
7601 Penn Avenue South
Suite A600
Richfield, MN 55423
USA
Principal Executive Office Address
7601 Penn Avenue South
Suite A600
Richfield, MN 55423
USA

Minnesota Dept. of Commerce Info, looks like they have 156 felons working for them:

State     Minnesota
Board     Debt
Inquiry Date     09/07/2016 05:57 PM
DCM SERVICES LLC

Business Location Address 7601 PENN AVENUE SOUTH
SUITE A600
RICHFIELD, Minnesota 55423

Business Phone Number 612-243-8620

Fax Phone Number 612-243-8395

Licenses
Collection Agency
License Number     Original Issue Date     Status         Effective Date     Expiration Date
20598440     12-27-2006     Active         12-27-2006     06-30-2017

Lots of reports on their criminal activities on the net:

http://pardonmyfrench.typepad.com/pardonmyfrench/2008/07/dcm-services--.html
https://howgoesthebattle.com/2012/01/19/dcm-services-and-probate/
http://www.complaintsboard.com/complaints/dcm-services-c226944.html
Unhappy employees:  https://www.glassdoor.com/Reviews/DCM-Services-Reviews-E458266.htm
Looks like their snake hatched lawyers got them out of hot water with the FTC over illegal collection activities:  https://www.ftc.gov/sites/default/files/docum ... osingletter.pdf
http://ficoforums.myfico.com/t5/Rebuilding-Yo ... ed/td-p/4470025
http://www.creditinfocenter.com/community/top ... n-dcm-services/
Looks like they have been sued, not enough times though, we need to add a lot more and put these crooks out of business:
https://www.pacermonitor.com/public/case/9051 ... ICES,_LLC_et_al
https://dockets.justia.com/docket/mississippi/mssdce/3:2011cv00182/75058
http://www.law360.com/cases/4f888da5e7d4b871ee004041

It is incumbent upon them under the law to prove that the debt exists and that you owe it, and (this is the important part) that they have the legal right to collect it.  You are not obligated under the law to prove that you don’t owe or that it is paid.  

Federal law (FDCPA) requires them to send you a letter (US MAIL ONLY) postmarked within 5 days of their first contact that contains their name, physical address, the creditor’s name, and the amount of the alleged debt. It also must contains “mini-Miranda” telling you that it is an attempt to collect a debt and that all information will be used for those purposes.  The one other important thing that this letter must also have in it is that you have a right to dispute the debt within 30 days of receipt of the letter and if you do so, all collection activity must be stopped until the debt is verified.  If and when you get that letter you should immediately send that debt validation letter by certified, return receipt mail.

First, you should make a complaint at this Federal Agency, and while there you should also read up on how debt collection is supposed to work as well as what your rights in this matter are: https://www.consumerfinance.gov/

Also file complaints with the FTC: https://www.ftccomplaintassistant.gov/#crnt&panel1-1

Also file a complaint with your State Attorney General's office.
List of State AG’s offices:   https://800notes.com/faq/attorney-general

Also file a complaint with the Minnesota Dept. of Commerce:http://mn.gov/commerce/consumers/file-a-complaint/index.jsp

Since they claim to be lawyers, also file complaints here as well: http://lprb.mncourts.gov/complaints/Pages/default.aspx

This number has called several times looking for someone I don’t even know. So annoying!!!

This is the law firm Discover employs to attempt to collect payment for accounts for deceased cardholders. There was no estate to collect from, so their inquiries were ignored.