800-816-2380

This looks like a SCAM. I received this email today, Feb 19/2019.
Important User Alert
Unusual sign-in activity
We detected something unusual to use an application to sign in to your Computer. We have found suspicious login attempt on your computer through an unknown source. When our security officers investigated, it was found out that someone from foreign IP Address was trying to make a prohibited connection on your network which can corrupt your software license key.

Sign-in details:
Country/region: Lagos, Nigeria
IP Address : 293.09.101.9
Date: 18/02/2019 03:02 AM (GMT)

If you are not sure if this was you, a malicious user might try to access your network. Please review your recent activity and we'll help you take corrective action. Please contact Security Communication Center and report to us immediately 1-800-816-2380 or substitute you can also visit the website and fill out the consumer complaint for. Once you call please provide your reference no: AZ-1190 in order for technicians to assist you better.

Our certified technician will provide you best resolution. You have received this mandatory email service announcement to update you about important changes to your device
Review recent actvity

Quote:

This looks like a SCAM.

Good eye, because thats exactly what a Tech Support scam email looks like. Generally they call, but emails are spammed to try and fool people into calling them. The "website" mentioned (securetnet.com) has already been taken down. :)

Warning! This is a Tech Support Scam number!

Help spread the word and prevent someone from becoming a victim.

Fact:

• ANYONE who calls or emails you and says your computer called/contacted them is a SCAMMER.
• Windows Operating System licenses do not expire.
• ANYONE who calls or emails you with a message about your computer having illegal activity, is a SCAMMER.
• ANY Tech Support Warning pop-ups you get while accessing the internet asking you to call a number or visit a website, is from a SCAMMER.
• Web Browsers DO NOT have the ability to determine and warn you your computer has an error. They can only warn you about a potential malicious website. A Browser is software that allows you to surf the Internet, not diagnose a computer or phone.
• ANY Tech Support company that insists you need their services because of some error, outdated software or tries to convince you that you need to allow them remote access is a SCAMMER.
• Nobody could possibly know if your computer or devices have an issue unless you tell them or gave them access.
• Tech Support companies DO NOT call to give out refunds because they are "going out of business". In fact NO company gives refunds when going out of business unless they did not provide you with what you paid for.
• Companies DO NOT call to inform you that your subscription will be charged if you don't call back, only SCAMMERS do that. If you have a subscription with someone, they automatically charge you until you cancel it.
• Only a Scammer would want Remote Access to give a Refund.
• 3rd party Tech services DO NOT include Email account repairing or password resetting, since they can not access the email server unless it belongs to them.

Please read about how Tech Support Scammers operate the scams and warn everyone possible about them.
https://en.wikipedia.org/wiki/Technical_support_scam
TrendMicro FAQ on Tech Support Scams
How Tech Support Scams work
Microsoft -  Protect yourself from Tech Scams
Apple -Phony support calls, and other scams
FTC - Tech Support Scams
Tech scams - Fraud.org
Norton - Online Scams 101

Never trust a caller who wants to "help your computer" for any reason (unless you contacted them first), as they are only going to scam you. If you need Tech Support, you should contact a reputable local service.