818-235-5712

A man called from this telephone number (sounded like he was in a call center because there was alot of background noise of other callers). He asked for the business owner. (I am the business owner but did not want to disclose this information to him) He said he was calling from an attorney's office and we were under investigation. He wanted to speak with the owner or CEO or accounts receivable. I didn't understand why he wanted to speak with "the owner" when I told him that I could help him. He then started yelling at me and saying, "fine, if you don't want to let me do my job, than I can't help you!" and then he hung up.

A man called from this number (like noted above, call center background noise). Asked for owner. I told him I think he is with a client. I can check, can I tell him who's calling" He replied "none of your business, BYE" hung up. LOL

1-818-235-5712
Same cituation as descibed by others. Rude folks, we just hung up.

Man called and asked for the owner or controller. Said he was conducting a commercial investigation. I asked him to hold cause I was on the other line. When I got back to him 10 seconds later all I got was a busy signal

I just happened to get a call yesterday, My husband is the owner of our company who was standing right in front of me. We get calls like this all the time... I thought it was the same type of call.
The man asked for the owner or ceo of the company for an investigation, I asked who was calling. we wnet over this about 5 times. He said, I want  the owner or ceo of the company for the 5th time. I said, well who is this... He said, you have to many kids screaming bye.
He was really rude.
And it was only one kid. who was grabbing for the phone! lol
My husband did try to call back and it was busy.

Same MO as the above they are very rude. Cant for them to call again. I think Ill answer Burger King may I take your order?

I will like to report this  # 1818 235 5712

Received a call from 818.235.5712  the caller was very rude.  when asked if I could help him he was even  more rude

These guys are a collection agency named Rumson Bolling.  Why they hide who they are with the 818 number who knows.  You can call them at 888 861-4338.  That number they will pick up.  They are very rude, to say the least!  It may be their motto(?).

Caller said he absolutely would NOT remove us from his calling list and hung up

They won't be calling anyone again....ever:

At FTC's Request, Court Orders Debt Collector to Stop Deceiving Clients and Abusing Consumers

At the request of the Federal Trade Commission, a U.S. district court has halted an operation that allegedly subjected consumers to abusive debt-collection practices and deceived the small-business clients for whom it collects.  The order also freezes the operation's assets and appoints a permanent receiver to run it while the FTC moves forward with the case.

As part of its continuing crackdown on scams that target consumers in financial distress, the FTC filed a complaint against six individuals and three companies involved in a Van Nuys, California-based debt-collection operation doing business as Rumson, Bolling & Associates.

The FTC complaint charges that the defendants, in collecting debts on behalf of their clients:

harassed and abused consumers by threatening physical harm and death to them and their pets, threatened to desecrate the bodies of deceased relatives, and used obscene and profane language;  

improperly revealed consumers' debts to third parties, such as the consumers' employers, co-workers, neighbors, and family members;

falsely threatened consumers with lawsuits, arrest, seizure of their assets, or wage garnishment; and falsely claimed that consumers would be liable for legal fees incurred in the collection of the debt.

According to the FTC complaint, using the slogan “no recovery, no fee,” the defendants promised small businesses and other potential clients that they would collect debts on contingency, charging a fee only when they successfully collected a debt.  But in many cases, the defendants allegedly collected money from consumers on a client’s behalf and then kept more than they were entitled to, sometimes keeping all the money for themselves, instead of forwarding what was owed to the client.  In some cases, the defendants asked clients for additional fees, purportedly for legal expenses in filing a lawsuit that would “guarantee” the successful collection of a debt.  Many clients paid these fees, but the defendants failed to file the promised lawsuits and the clients never received any money in satisfaction of the debt in question.

The FTC charges that these practices violate the Federal Trade Commission Act and the Fair Debt Collection Practices Act.

For consumer information about dealing with debt collectors, see Debt Collection FAQs: A Guide for Consumers.

The Federal Trade Commission would like to thank the Better Business Bureau of Ventura, Santa Barbara, and San Luis Obispo Counties (California) and the Better Business Bureau of the Southland, in Southern California, for their assistance in bringing this case.

The Commission vote authorizing the staff to file the complaint was 5-0.  The FTC filed the complaint and the request for a temporary restraining order in the U.S. District Court for the Central District of California on September 12, 2011.  On September 13, 2011, the court granted the FTC's request for a temporary restraining order with an asset freeze and the appointment of a temporary receiver. On September 27, 2011, the court granted the Commission’s request for a preliminary injunction and an order continuing the asset freeze and appointing a permanent receiver.

The complaint names as defendants Forensic Case Management Services, Inc. (doing business as Rumson, Bolling & Associates, FCMS, Inc., Commercial Recovery Solutions, Inc., and Commercial Investigations, Inc.), Specialized Recovery, Inc. (doing business as Joseph, Steven & Associates and Specialized Debt Recovery), Commercial Receivables Acquisition, Inc. (doing business as Commercial Recovery Authority, Inc. and The Forwarding Company), David M. Hynes II, James Hynes, Kevin Medley, Heather True, Frank E. Lindstrom, Jr., and Lorena Quiroz-Hynes.  

NOTE:  The Commission files a complaint when it has "reason to believe" that the law has been or is being violated, and it appears to the Commission that a proceeding is in the public interest. The complaint is not a finding or ruling that the defendant has actually violated the law.  


The Federal Trade Commission works for consumers to prevent fraudulent, deceptive, and unfair business practices and to provide information to help spot, stop, and avoid them.  To file a complaint in English or Spanish, visit the FTC's online Complaint Assistant or call 1-877-FTC-HELP (1-877-382-4357).  The FTC enters complaints into Consumer Sentinel, a secure, online database available to more than 2,000 civil and criminal law enforcement agencies in the U.S. and abroad.  The FTC's website provides free information on a variety of consumer topics.  Like the FTC on Facebook and follow us on Twitter.  

MEDIA CONTACT:
Betsy Lordan
Office of Public Affairs
202-326-3707
STAFF CONTACT:
Christopher Koegel
Bureau of Consumer Protection
202-326-3224
(FTC File No. 1123035)  
(Rumson NR)  



http://www.ftc.gov/opa/2011/09/rumson.shtm